7 Shifts

AUGUST 26, 2019

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

FEBRUARY 5, 2021

Managers will wear smartwatches that provide alerts in real-time from check-in to check-out, allowing expedited service and guest response, and providing the ability to monitor the restaurant flow for a seamless guest experience. This is because people have already been ordering online: for retail, hotel, airlines, etc.

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

FEBRUARY 23, 2021

Never Take Advantage of the Guest. At Finally Restaurant Group, we take pride in becoming part of the community in exceptional small towns across the country. ” He would never take them for granted with short-sighted decisions like cutting portions and raising prices, however tempting that solution may be.

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Leadership Airlines 2002 2001 450

7 Shifts

SEPTEMBER 16, 2020

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention. If you haven’t been out to see us yet, what are you waiting on, Mary??

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

APRIL 12, 2022

and then five minutes later, he storms out because we can’t seat him right away. Here are three actions leaders can take now: Step One: Know Who You Are and Where You Are Going. Recall the 2017 United airlines incident that resulted in a bloodied passenger being forcibly removed from the plane.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

EATER

SEPTEMBER 20, 2023

Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. Picture yourself grocery shopping.

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Waste Pricing Airlines Food 344

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. “We applaud the announcement of steps the company is taking to help restaurant businesses large and small in communities across America during this difficult time.”

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

EATER

MAY 26, 2020

He maintains several dozen cards that he uses strategically to optimize rewards, and has made a career out of the practice as founder and editor of credit card rewards resources MilesTalk.com and YourBestCreditCards.com. Card issuers buy points from airlines and hotels to offer their cardmembers.

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Airlines Travel Loyalty Program Hotels 239

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Social Hospitality: Restaurants

MAY 6, 2020

JetBlue and United Airlines: Free Flights for Medical Volunteers Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. “I A few weeks ago, however, the Omni’s messaging took on a different tone.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. “We have a long way to full recovery, but brands can take heart that we are starting from a place of trust and confidence.” Yelp Economic Average. In the U.K.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

MAY 5, 2021

In CGA’s latest COVID-19 Impact study, it was found that 62 percent of American consumers had been out to Bars/Restaurants since their local market re-opened. “Brands that take advantage of this sentiment will connect more deeply with consumers and maximize their brand visibility. Based on responses from 1,000 U.S.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

EATER

JULY 1, 2022

If Koudriashova can’t make a pickup, which typically takes place on Saturdays, she will likely receive a text message from host Priscilla “Cilla” Lee to make alternative arrangements. They all take care of each other through a true gift economy model, and so I wanted to see if we could do something similar to that in our own community.”.

Airlines 246

Airlines Front of House Back of House Food Safety 246

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

AUGUST 12, 2021

But then his driver pulled out at the last minute. I tried to take the time to savor them, but there was no point; they’d go bad within days. The best option, still, is ordering them off WhatsApp and picking up at least eight boxes from your local Southwest Airlines cargo bay. I knew if I hung around, he would share the goods.

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

MAY 15, 2024

If you haven’t seen these videos, or somehow managed to miss out on the tradwife phenomenon entirely, tradwife (shorthand for “traditional wife”) content is essentially a group of mostly young, almost exclusively white women who insist that a simpler life of cooking, cleaning, and raising babies is the most fulfilling pursuit of womanhood.

Back of House 354

Back of House Take-out White Paper Front of House 354

EATER

SEPTEMBER 21, 2020

They’re not taking the community into consideration. It takes active participation and involvement with the community. And it was those students who were just like, “What we’re going to do is we’re going to take a place like a lunch counter, and this is where we are going to take the fight.” It’s a part of our DNA.

Food 364

Food Front of House Government Food Supply 364

Perfect Daily Grind

MAY 5, 2023

Visitors can now apply to attend the event, which will take place from 22 to 24 June at the Athens Metropolitan Expo centre. Next year’s National Coffee Association convention to take place in Nashville, Tennessee. Competitor registration will open soon, and the competition will take place at MICE from 17 to 19 August 2023.

2023 183

2023 Airlines Certification Seminar 183

EATER

MAY 26, 2021

Scanning the aisles of small, locally owned gas stations in the South is like taking a step back in time. At Spinx , a gas station chain with locations across the South, there’s rice and beans, mac and cheese conveniently contained in an easy to carry bowl, or loaded biscuit sandwiches with all the fixins to pick up and take on the road.

Travel 364

Travel White Paper Small Business Training 364

EATER

JUNE 4, 2024

Below is a list of items to seek out on your next trip. The family-run shop carries several different sugars and dozens of salt and pepper varieties, arranged in little white tin cans and glass cloches to allow you to take in the aromas. Paris has a lot to offer in the way of food souvenirs.

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White Paper Airlines Travel Back of House 263

Perfect Daily Grind

SEPTEMBER 7, 2022

They provide travellers with a space to relax and enjoy a beverage before taking a flight. To find out more, I spoke with two coffee professionals who operate businesses in airports. You may also like our article on whether airlines are starting to offer better coffee. Read on to learn what they had to say.

Café 187

Café Franchise Franchising Travel 187

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Perfect Daily Grind

APRIL 22, 2022

The PRF Colombia Origin Trip Experience will take place from 26 to 29 June, while the PRF Colombia Forum will be held from 30 June to 1 July in Medellín. Building on the goals set out by the National Coffee Action Plan, researchers calculated the living costs in Peru’s coffee-producing regions. Take a look.

Airlines 147

Airlines 2022 Certification Webinar 147

EATER

JANUARY 9, 2023

We’re taking our time while traveling this year. After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Get Ashleigh Shanti’s full take on the Asheville scene. Eclectic wine spot: Leo’s House of Thirst.

2023 246

2023 Travel Front of House Dine-in 246

Chowly

MARCH 14, 2024

By mastering controllables, setting precise revenue targets, and adopting strategic thinking, independent owners can take control of their profitability. Drawing parallels with other industries, he emphasizes the prevalence of dynamic pricing in sectors like hotels, airlines, and everyday commodities.

Airlines 111

Airlines Sustainability Pricing Technology 111

Restaurant Clicks

NOVEMBER 16, 2021

Check out my list of the 15 best Mexican restaurants in Houston, Texas below! Hugos has an intimate and chilled-out vibe, and walking into the venue felt like entering a pal’s dining room. One thing that struck me was their inventive and delicious Mexican take on seafood. Did we leave a restaurant out of this list?

Food Truck 148

Food Truck Airlines Online Ordering Reservations 148

Restaurant Clicks

JANUARY 1, 2022

This modern and minimalist destination serves pizzas with classic and specialty toppings to give pizza lovers with creative minds complete control of how their pies come out. Many of their specialty pies have music-themed names, making their menu stand out from your standard pizza spots at home. Isabella’s Pizzeria.

Online Ordering 143

Online Ordering Airlines Mobile Ordering Government 143

The Restaurant Coach University

MARCH 2, 2017

There’s a certain segment of the market that likes to shop at Whole Foods, or out here we have Sprouts. I prefer what we call a preferred status program, or the kind of loyalty program that a hotel or an airline would do. Psychographics relate to your identity. It’s the same thing with restaurants.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Restaurant Clicks

NOVEMBER 23, 2021

I want to take you on a food tour of the city, from Montrose to River Oaks and everywhere in between. Check out my list of the best restaurants in Houston below! Take your time with this and a cocktail for a perfect starter! The boudin stuffed quail is a really great take on a very traditional dish. Make a Reservation.

Website Management 147

Website Management Seasonal Menu Reservations Online Ordering 147

KaTom

OCTOBER 24, 2019

to Havana, Cuba, during World War I, but the airline began flying passengers between these two cities the next year. The popular airline reached its peak between 1970 and 1980 before eventually going bankrupt in 1991. Authenticity Takes Flight. The iconic Pan American Airways , of course! and props from the show Lost.

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Airlines Dietary Restrictions Uniforms License 62

EATER

OCTOBER 13, 2020

Photo: Singapore Airlines. Tickets for Singapore Airlines’ restaurant-inside-a-plane pop-up sold out within 30 minutes of reservations opening on Monday, Bloomberg News reports. Plus, a second wave of pandemic hoarding, and more news to start your day People are desperate to go anywhere, even if it’s just a grounded airplane.

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Airlines Restaurant Law Dine-in 2020 306

Sling

JANUARY 13, 2020

SOP), sometimes referred to as standing operating procedure, is a set of step-by-step instructions compiled by an organization to help team members carry out complex routine operations. Take the time to go through the instructions with your team, get their input, and make any necessary changes. A standard operating procedure (a.k.a.

Operations 78

Operations Document Airlines Tip Distribution 78

Sling

JANUARY 13, 2020

SOP), sometimes referred to as standing operating procedure, is a set of step-by-step instructions compiled by an organization to help team members carry out complex routine operations. Take the time to go through the instructions with your team, get their input, and make any necessary changes. A standard operating procedure (a.k.a.

Operations 78

Operations Document Airlines Tip Distribution 78

Marketing4Restaurants

APRIL 20, 2021

We’ll talk more about how value engineering can help you extract the maximum value out of your resources. You can do this by taking a closer look at your input costs. Get creative with how you carry this out. Then check out our free restaurant website audits to see what you can do to get everyone’s attention.

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Audits Airlines Seating Customer Experience 98