Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

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Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help?

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2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 percent more than in 2022.

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Equipment Customer Experience Fast Casual 2023 114

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Labor : From a labor standpoint, 2023 was a relatively good year for operators.

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2024 Online Ordering Website Management 2023 198

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

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2024 Customer Experience Compost Loyalty Program 181

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies.

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Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. An added benefit: restaurants can also capture and analyze valuable customer data. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Perfect Daily Grind

MARCH 24, 2023

Mon, 20 Mar PRF El Salvador announces winners of 2023 Salvadoran Barista Championship, Salvadoran Brewers Cup, Toddy Cold Brew Coffee Championship, and Global Roasting Contest. The winners of the 2023 Toddy Cold Brew Coffee Championship were Juan Aristizabal from Colombia and Julia Dziadevych from Hungary.

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2023 Webinar Beverage Café 140

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 212

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. A total of 63 competitors from six different US Coffee Championships will proceed to the 2023 National US Coffee Championships, which will be held from 21 to 23 April. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023.

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2023 Seminar Certification Food Supply 121

Perfect Daily Grind

NOVEMBER 14, 2022

Earlier this year, we announced that Producer & Roaster Forum (PRF) will return to El Salvador in 2023. PRF El Salvador will be held at the Salamanca Exhibition Centre in San Salvador on 16 and 17 March 2023. These range from sustainability and innovation in the coffee sector to gender equity, emerging market trends, and more.

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Modern Restaurant Management

JANUARY 20, 2023

As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. Providing the same experience in flavor, texture, and quality keeps customers loyal. Consistency is key.

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Food Food Supply Waste Food Safety 166

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. From POS to robotics to commercial kitchen equipment , the landscape is changing and the B2B approaches to get to the end customer are changing as well. Need Validation for Growth Strategies for Latin America?

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Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Click here for the first part.

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2023 Loyalty Program Mobile Ordering Consumer Goods 190

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. There are serious penalties for serving underage customers, including losing your liquor license and even jail time.

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License Point of Sale Employee Relations Restaurant Law 212

Perfect Daily Grind

MAY 21, 2023

From producers to roasters to coffee shop owners, more and more industry professionals are looking for new and innovative ways to reduce their environmental footprint. One of the most prominent is investing in more energy-efficient and sustainable equipment – such as carbon-neutral espresso machines. Read on for more of his insight.

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Sustainability Equipment Supplies 2050 127

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. They don’t have to attract walk-in customers so that they can be located in lower-end rental areas. Commissary kitchen.

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Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JUNE 16, 2023

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them. AI Grows in Popularity — But Can It Grow Profits?

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Operations Online Ordering Social Media Technology 106

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

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Technology Front of House Online Ordering Back of House 162

Perfect Daily Grind

JUNE 24, 2022

The Specialty Coffee Business Sentiment Survey aims to collect research on how roasters, traders, producers, coffee shop owners, and equipment manufacturers perceive their individual business prospects and the challenges they may be facing. Customers who drank caffeinated coffee also purchased some 30% more items than those who didn’t.

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2022 2025 Events Café 135

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

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Fast Casual Front of House Fine Dining Mobile Ordering 122

EATER

MAY 31, 2024

So when I heard that an all-electric food hall on Microsoft’s campus in Redmond, Washington, featured a pair of custom-made induction woks, I was eager to try out a climate-friendly stir-fry. It’s incorrect to assume that the only things you need to achieve wok hei are a wok and a gas burner,” he said in a 2023 video. still use gas.

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2019 2006 Government Presentation 100

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Provide Great Service.

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Online Ordering Customer Experience Food Order Delivery 52

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. In 2023, we’ll see operators continuing to seek out platforms that meet guests across every single channel and touchpoint through which they might interact with a restaurant.

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2023 Social Media Online Ordering Website Management 193

Mad Mobile

MARCH 8, 2024

Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. However, if you’re working curbside, you’ll want to ensure your connection will cover the whole service area. Stands – At your hosting station or counter service area, you’ll want durable stands to hold the tablets.

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POS 2024 Mobile Ordering Loyalty Program 40

PathSpot

OCTOBER 11, 2023

This can lead to hours of lost productivity every week, which could be better spent on core tasks like food preparation and customer service. There’s also the cost of labeling materials and equipment maintenance. PathSpot SafetySuite offers an efficient solution while ensuring customer and employee safety.

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Food Safety Waste Food Document 40

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 For customers, they are a given. percent at hotels.

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2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. quick service restaurants to offer a plant-based burger patty. .“ " Mainstream Plant Based.

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Seasonal Menu Fast Casual Consumer Goods 2020 105

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JANUARY 15, 2020

The attention to quality and service seems to resonate well with fine dining corporate and personal diners given the positive same-store sales growth achieved by this segment over the last 3 years. CBD snacks and sweets appeared in the dessert category and CBD-infused foods and beverages are in the top 5 culinary innovations.

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2020 Point of Sale Online Ordering Consumer Goods 92

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. They streamline communication and free up staff while reducing wait time for customers.

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Marketing Social Media Point of Sale Customer Service 166

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

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Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent with self-service kiosks coming in at 18.5 State of the Industry.

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2020 Mobile Ordering Online Ordering Merchandise 126

The Restaurant Times

JULY 6, 2020

The online food delivery industry is expected to grow and register an annual revenue of USD 2Bn by 2023. Customers place orders via online platforms, and this explains why cloud kitchens invest heavily in establishing their own website/mobile app and partnering with third-party aggregators. .

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Marketing Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

FEBRUARY 1, 2021

Sentiment for restaurant service and food improved significantly in December compared to a year ago. For service, net sentiment was the third highest in 2020, only behind September and November which saw the best scores of all for the year. Value also had the lowest sentiment for full-service. Restaurant guests in Tampa-St.

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2021 Point of Sale Guest Recovery Travel 117