Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. Americas still want to dine out, so promotional deals and loyalty programs make them feel like they are being responsible with their money.”

Loyalty Program 450

Loyalty Program Customer Service Customer Experience Magazine 450

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads. million new downloads.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Research company eMarketer forecasts that by the end of 2021, there will be 44.1 and up to 53.9

Ordering 566

Ordering Mobile Ordering Online Ordering Email Marketing 566

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. A rise in number of vegan restaurants is witnessed as younger population especially women are preferring vegan diet over traditional fine dining options. Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2 percent in 2021.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

AUGUST 10, 2021

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. The food and beverage industry is on a hiring frenzy.

Ordering 592

Ordering Recruiting Employee Relations Food Order 592

Modern Restaurant Management

JULY 21, 2022

percent compared to Q2 2021, according to the Revenue Management Solutions (RMS) Q2 Industry Trends Report. In addition, RMS asked 750 diners across all generations throughout the US about their current and future dining behavior. Special occasion dining is on the rise. QSR net sales for the quarter are up 1.4 percent.

2022 447

2022 2005 Consumer Goods Fast Casual 447

Modern Restaurant Management

NOVEMBER 19, 2020

Unfortunately, many restaurant owners do not give the same attention to online customers compared to dine-in customers. Promo Codes and Coupons – Offering unique promo codes to new and returning customers or for special events like birthdays and anniversaries can be a great opportunity to get customers excited about their next order.

Social Media 539

Social Media Online Ordering Coupons Advertising 539

Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Spurred by the explosion of off-premises and delivery during the pandemic, virtual brands offer many benefits to both brands and consumers.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 474

2023 Guest Recovery Email Marketing Customer Service 474

Modern Restaurant Management

OCTOBER 22, 2020

In addition, pop-up restaurants (100 openings) and seafood markets (84 openings) experienced an increase in openings compared to the same period in 2019, catering to consumers' interests in novel ways to dine and shop for food outside of traditional restaurant experiences.

2019 495

2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

DECEMBER 7, 2022

The National Restaurant Association’s 2021 State of the Industry report showed only 83% of Gen Z consumers wanted to return to restaurants. Offer a Unique Dining Experience. Constant internet exposure has given Gen Z more insights into new trends and cultures—without leaving their home—than any previous generation.

Mobile Ordering 508

Mobile Ordering Social Media Online Ordering Consumer Goods 508

Modern Restaurant Management

SEPTEMBER 13, 2022

However, in June, the category started a downward trend, similar to declines in lunch and dinner that started as far back as Q3 2021. However, in June, the category started a downward trend, similar to declines in lunch and dinner that started as far back as Q3 2021. Among those diners, special deals lured in more than one in three.

2022 517

2022 2021 Dine-in Pricing 517

Modern Restaurant Management

JULY 27, 2022

In 2021, that number jumped to more than 20 million. Jimmy John’s Freaky Fast Rewards® members, for instance, get a free sub sandwich of choice on their special day – as do many other restaurants. Take photos of patrons during your restaurant’s special event and share it on your social channels.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Social Hospitality: Restaurants

MARCH 27, 2020

Offer them a special deal for a later time. Provide special rates, free upgrades, and other perks that help you clinch those reservations. Personally reach out to everyone that canceled an event and present your special offer to them. Assess the current impact of coronavirus on your particular business. Focus on Direct Perks.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

AUGUST 11, 2021

Restaurateurs can incentivize delivery or takeout by offering special discounts on appetizers or consider reduced service fees. Encourage your customers to leave reviews online and via third-party ordering apps to help encourage more customers to dine with you, on- or off-premise in the future. Support Women.

Loyalty Program 495

Loyalty Program Social Media Mobile Ordering Online Ordering 495

Modern Restaurant Management

MARCH 31, 2021

Restaurant management can put some thought into reconfiguring any dining area to make the space feel exclusive and welcoming, not bare or half-empty; this will likely mean the removal of furnishings that don’t allow social distancing. Safety and Normalcy.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

MAY 5, 2022

It’s expected to be a happy Mother’s Day for restaurants this year as nearly half of Americans plan to dine out or order food from local restaurants, according to new research from the National Restaurant Association. 44 percent hoping for a free add-in for mom, such as a special cocktail, dessert, flowers, or chocolates.

Fine Dining 417

Fine Dining Online Ordering 2021 Dine-in 417

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice Celebrates Franchisees. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. million guests.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 16, 2022

According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. Midway through 2022, COVID-19 is still a problem, albeit nowhere near the size and scope of 2020 and 2021. That’s up from $640 billion in 2020. ” Covid Issues Still on Front Burner. .

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

JUNE 1, 2021

Customers can pay for their meals as soon as they are ready, rather than having to wait for a server to print their check, run their card, and come back with the receipt, all of which add costly and unnecessary time to the dining experience. Digital payments are even more popular in 2021, thanks to the reduced risk of contamination.

Ordering 450

Ordering Technology Mobile Ordering Online Ordering 450

Modern Restaurant Management

FEBRUARY 10, 2021

Demand for gluten-free products continues to grow, with 15 percent of consumers surveyed looking for gluten-free options when dining out, according to a 2020 report by market research firm Mintel. In 2021, restaurants can build on this idea and showcase their knowledge of safe food handling procedures through online cooking demos.

Marketing 453

Marketing Social Media Online Ordering Demo 453

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. Flynn Acquires Hefty Portfolio. Before and After. Before and After.

Franchise 431

Franchise Franchising Fast Casual Loyalty Program 431

EATER

MARCH 26, 2021

March 19, 2021. These are the dishes that Eater editors from across the country actually made recently, and we’re passing along any first-hand tips, hacks, or dietary substitutions that, hey, worked for us. Here, then, are this week’s must-try recipes from Eater’s very-much-average but highly enthusiastic home cooks. Brooke Jackson-Glidden.

2021 245

2021 Social Media Back of House White Paper 245

Modern Restaurant Management

OCTOBER 4, 2021

Darker, richer colors work well for an upscale dining establishment, and bright, cheerful colors are ideal for a family restaurant. Accurate Brand Personality Representation. Branding is everything, and that’s true across the board. Fast food chain Carl’s Jr. Color Choice Matters.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

EATER

MAY 4, 2021

Introducing the 2021 New Guard. Pandemic-related shutdowns proved just how fragile the restaurant ecosystem has always been, while last summer’s protests put a spotlight on the work still needed to dismantle white supremacy in all aspects of American life, especially in an industry built on a history of racism and inequity. Salimatu Amabebe.

2021 264

2021 Food Safety Education Sustainability 264

ChowNow

JANUARY 27, 2021

Profile a special dish. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Everyone on staff works hard to create a great dining experience. Make your email subscribers feel special by giving them exclusive access to a secret menu item.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Or to eat out at all?

Outdoor 306

Outdoor Reservations Front of House Dine-in 306

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. Happy Birthday, TCBY.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. QDOBA's New Concept. ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385