Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “We have a long way to full recovery, but brands can take heart that we are starting from a place of trust and confidence.”

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

EATER

MAY 14, 2025

Here, co-owner, director of operations, and wine director Ryan Bailey explains what it was like taking over such a large restaurant. But what it did allow us to do was space out our tables 3-plus feet so guests felt comfortable dining indoors. Weve kept that because it gives our guests a sense of intimacy. We have an outdoor patio.

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Seating Outdoor Dine-in Beverage 243

Modern Restaurant Management

OCTOBER 22, 2024

percent, about 87,000 positions, above their February 2020 employment peak, according to the National Restaurant Association. Check out how New York State distinguishes between employees and independent contractors here. Quit rates have also fallen since then. ” What does a law such as California’s mean for pooled tips? .”

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? Wellness is a still a top trend in catered events for 2020. We are designing menus in the following ways with this trend in mind: Plant Based Foods : In 2020 we will be designing menus with more plant based foods than ever! Photos courtesy of Cameron Mitchell Premier Events.

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 10, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. When it comes to managing medical plan costs for restaurant employers, aggressive management of prescription drug expenditures can yield significant savings. Carve In or Carve Out.

Management 450

Management Management Cash Management Healthcare 450

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. If you don’t have a social media strategy for your restaurant , you’re missing out on potential revenue. Don’t make patrons work to find out more information. And with what networks?

Social Media 613

Social Media Marketing 2020 2019 613

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. The oldest of the tech turned out to be the most tenacious in 2020-2021.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. That’s where the NEXT Flavor Report comes in.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Modern Restaurant Management

FEBRUARY 16, 2021

According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5 Legislators Will Rethink How to Better Manage Product Waste. billion from the same period in 2019.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. As the center of modern restaurant operations, POS systems and accompanying integrations can help manage all aspects of a business — from payments to tracking and understanding sales trends.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

MAY 16, 2022

restaurant sector is gaining steam after coming out of a two-year pandemic that shuttered doors and curbed eatery revenues dramatically. That’s up from $640 billion in 2020. With change in restaurant management so dynamic, industry experts say that now is a good time to review and even revamp restaurant insurance policies.

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

OCTOBER 19, 2020

As the COVID-19 pandemic continues past the six-month mark, people remain wary about dining out. The combination of stay-at-home orders, ongoing COVID restrictions, spikes in COVID numbers, and consumer fear about the risks of dining out are significantly impacting the restaurant industry. percent as of September 30, 2020.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. In Q3 2020, the share of U.S. And the share of U.S.

2019 495

2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction.

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2022 FOH BOH Recruiting 530

Modern Restaurant Management

OCTOBER 27, 2020

Let’s take a look at four ways your QSR should innovate, that have already shown success elsewhere. Wingstop is expecting to open 120 more locations in 2020; growth numbers you may not expect during a pandemic. Right now, is a great time to redesign your aging mobile app, or to roll out more contactless methods of transactions.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

Modern Restaurant Management

MAY 11, 2021

If restaurants want to stand out in the competition for talent, they must adapt their hourly hiring practices. Hiring managers are overwhelmed; hiring is just one of many tasks on their to-do list. Hiring managers in the restaurant industry have an opportunity to change hourly hiring. The Problem with Hourly Hiring.

Hiring 493

Hiring Recruiting Sports Entertainment 493

Modern Restaurant Management

FEBRUARY 5, 2021

Late in 2020, Eureka! Managers will wear smartwatches that provide alerts in real-time from check-in to check-out, allowing expedited service and guest response, and providing the ability to monitor the restaurant flow for a seamless guest experience. How did the technological implementation change the role of the manager?

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. If there’s one thing you can count on in the restaurant industry, it’s change—especially these days.

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Technology Food Supply Inventory Supplies 508

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Following are some of the major restaurant trends to watch out for in 2022. Simplified Menus. Ghost Kitchens.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

APRIL 17, 2025

"We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic, Back in 2020 before bots and reselling reservations were as prevalent as they are today, Tock launched a sophisticated prevention system.

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. BIBO is a full- service importer/exporter, national sales, and brand management agency.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. “Business owners in the food industry understand that technology, and especially that which powers delivery, is the 2020 and 2021 rising star, and they are eager to invest more into it,” said Dragontail CEO Ido Levanon. . ”

Technology 493

Technology Website Management Food Order Customer Service 493

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. Despite price increases, data shows consumers still enjoy eating out. While factors such as convenience impact that decision, the experience of dining out is important.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

APRIL 21, 2021

At the start of 2020, starting a restaurant business or franchise would have seemed like something of a no-brainer. It’s no secret that people love eating out, with data from YouGov showing that in January 2020, 65 percent of people bought food from a restaurant at least once a fortnight. Government Incentives.

Franchise 493

Franchise Franchising Government Retail 493

Modern Restaurant Management

MAY 20, 2020

Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

EATER

MAY 7, 2025

But they will never forget how you made them feel, especially when your short temper, massive ego, and broad array of other poorly managed traumas make for such sweet, sweet content. But after years of cozy viewing taking precedence particularly in the world of competitive food shows, thanks to the Great British Bake Off , Nailed It! ,

Social Media 278

Social Media Seasonal Menu Back of House Small Business 278

Modern Restaurant Management

NOVEMBER 13, 2023

Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor.

Franchise 520

Franchise Franchising Employee Relations Restaurant Law 520

Modern Restaurant Management

MARCH 7, 2022

Prior to the pandemic, restaurant IPOs had lost favor among investors, but with valuations increasing alongside growth in diner demand for eating out, investor appetites have changed. One of the most important aspects of taking an equity partner as a founder is understanding that you will give up a significant amount of control.

2022 551

2022 Point of Sale Franchise Franchising 551

Modern Restaurant Management

JULY 15, 2021

To have a successful restaurant, the owner or manager must be skilled at managing both front-of-house and back-of-house functions. In fact, 86 percent of restaurants identified lower profit margins as one of the primary challenges they dealt with in 2020, while more than half identified high operation costs as a primary challenge.

Front of House 450

Front of House Back of House Seasonal Menu Food Order 450