Modern Restaurant Management

MARCH 31, 2022

Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

DECEMBER 9, 2019

According to the Bureau of Labor Statistics , total turnover rates in 2018 were 44.3 percent in 2018. On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Inadequate Training. Training is key for improving employee turnover. Disinterest.

Recruiting 292

Recruiting Training 2018 Hiring 292

Modern Restaurant Management

MARCH 16, 2020

Restaurant Workers Community Foundation was founded in 2018 to advocate for gender equality, racial justice, fair wages, and healthy work environments in the restaurant industry. Jitjatjo launched the industry's first COVID-19 Awareness and Hygiene Training Accreditation program.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Modern Restaurant Management

FEBRUARY 10, 2020

According to research by The Good Food Institute, 30 percent of Americans are reducing their total meat consumption, and another 2018 Johns Hopkins study has found that 60 percent of Americans are reducing their consumption of at least one type of animal meat. trillion global meat industry and be worth $140 billion in the next decade.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

NOVEMBER 13, 2020

Proposition 22 requires companies with independent-contractor drivers to provide specified alternative benefits, including: minimum compensation and healthcare subsidies based on engaged driving time, vehicle insurance, safety training, and sexual harassment policies. These requirements for businesses will go into effect on January 1, 2023.

2020 474

2020 Restaurant Law Food Safety Food Order 474

Modern Restaurant Management

SEPTEMBER 25, 2023

In 2018, 29 percent of Americans reported that they made no cash purchases in a typical week; by 2022, that figure had risen to 41 percemt. However, staff training and intervention are still required. If staff aren’t appropriately trained, they can quickly become the weak link in ensuring financial compliance.

Cash Management 322

Cash Management Point of Sale Training Information 322

Modern Restaurant Management

DECEMBER 17, 2019

Lida Ahn, Chief Training Officer at Pinstripes credits 20 percent of sales to the gaming concept of the business. In 2018, Punch Bowl Social had an increase in sales by 34 percent, says Technomic. It’s all about capturing and creating memories from those experiences and sharing them with social networks.

Entertainment 442

Entertainment Customer Experience Seating Beverage 442

Modern Restaurant Management

DECEMBER 18, 2019

The food and beverage industry employed more than five million Americans in 2018, according to the United States Bureau of Labor Statistics (BLS). percent in 2018. percent in 2018. Some restaurants report turnover rates as high as 150 percent. Promote Financial Wellness.

Recruiting 308

Recruiting 2018 Beverage Cash Management 308

ChowNow

JUNE 20, 2025

A blurry menu photo from 2018 isn’t a good look. Train your staff to ask customers to leave a review after having a great dining experience. Google favors active listings that get updated regularly, and customers are more likely to visit when they can see what kind of dining experience to expect.

Online Ordering 195

Online Ordering Website Management Customer Experience Seasonal Menu 195

Modern Restaurant Management

OCTOBER 15, 2019

Nationwide, ICE worksite enforcement jumped more than threefold in the first nine months of 2018 alone. Particularly for franchisees that are strapped financially, hiring a well-trained HR staff to handle Form I-9 employment verification just isn’t feasible. Incompletion and Errors Put Restaurants at Risk. The solution?

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

Modern Restaurant Management

JANUARY 11, 2021

We first launched Delicious Raw in 2013 and once we opened our Miami Beach location in 2018, there was no turning back. It is very transparent and requires a team that is competent, well trained and motivated to promote the brand and the lifestyle. I swam competitively when I was younger, I was a Danish champion. Flemming Madsen.

Fast Casual 367

Fast Casual Casual 2013 Franchise 367

EATER

OCTOBER 5, 2021

Because Noma is actually new Noma — it opened in its current location in February 2018 with a tasting menu that now rotates a few times a year — the wins from 2010, 2011, 2012, and 2014 do not count. He opened a new Noma in Copenhagen in early 2018. 86 in 2018. This means that the No. Except it kind of is. And now that Noma 2.0

2010 261

2010 2006 2014 2011 261

EATER

OCTOBER 5, 2020

billion in revenue and close to 2,500 locations as of 2018 , Chipotle’s influence is undeniable. Protesters shouted at Kirstjen Nielsen for dining at a Mexican restaurant after escalating the “zero tolerance” immigration policy in 2018, but her actions are eerily consistent with those of her predecessors.

Fast Casual 360

Fast Casual Casual Food Order 2018 360

7 Shifts

SEPTEMBER 25, 2019

A poor kitchen culture can also lead to a higher churn rate, which means time and money spent searching for, hiring, and training new staff to replace those who left. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment? Takeaway: Invest in your employees’ growth.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

JULY 31, 2020

It's been six years that we've been in this business, and in 2018 we opened our second location in San Antonio.” If we get an unemployment claim, we're able to put a staff member in there and see that that person was trained on these things, because our managers log all the training that they provided to our team.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

MAY 28, 2020

Manifesto Market, created in 2018 as a vibrant and stylish place designed to bring people together around high-quality gastronomy. Maybe less headaches, but you also have to lay off already-trained staff and you potentially lose tenants and clients. Solidarity was important but we didn't stop there.

Marketing 449

Marketing Delivery Point of Sale Online Ordering 449

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. Recent data shows that only eight percent of restaurants are owned by Black people.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

EATER

JANUARY 23, 2023

I started Desert Bread in Las Vegas in 2018 with my husband Brendon Wilharber, selling bread and pastries at farmers markets. Jennifer Yee, while respected by those she had worked with since 2018 at Konbi in Los Angeles, knew it would be the last job in which she worked for others.

Restaurant Law 261

Restaurant Law Back of House Small Business 2009 261

7 Shifts

AUGUST 7, 2024

According to the USDA, prices for pork, fat,s and oils, and processed fruits and vegetables went down in 2018. Train Employees to be Mindful of Food Costs Employees should care as much about food costs as you do. Train them on proper food storage procedures so nothing spoils or spills. Food prices have been on a steady 2.6

Food 370

Food Seasonal Menu Inventory Pricing 370

EATER

DECEMBER 16, 2021

After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” In 2018, the efforts of unions and worker organizations led to the Supreme Court of California issuing a landmark decision in the case Dynamex Operations West, Inc.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Goliath Consulting

MAY 8, 2020

A more recent research from Technomic reported that business catering brought in $22 billion in 2018, with catering expecting to grow 5.6% Chicago-based foodservice research firm Datassential, for example, reported that consumer spending on catering was capturing growth that is on par, if not beyond, that of other restaurant categories (2).

Catering 248

Catering Point of Sale Delivery Customer Service 248

Modern Restaurant Management

DECEMBER 6, 2019

Staff training – Is equipment being cleaned properly? This begins with training all staff how to properly clean equipment, and what the ramifications could be of equipment that isn't cleaned properly. Cleaning logs or checklists – Are logs or checklists being used to record equipment cleaning, such as slicers?

Food Safety 284

Food Safety Catering Fast Casual Food 284

7 Shifts

FEBRUARY 14, 2022

Fair Workweek Employment Standards (2018). For example, part of this new process requires that employers give “preferential treatment” to requests concerning transportation, childcare, other work, and training; however, a lack of clarity around how to prioritize these requests can be both problematic and confusing. Philadelphia.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. So in 2018, Mike Bausch and his team at Andolini's made the switch to 7shifts.

Food Truck 370

Food Truck Cash Management Communication Front of House 370

Hot Schedules

OCTOBER 1, 2018

That’s why more than 230 industry leaders and innovators gathered in Austin, TX, for the 2018 edition of Spark, a conference by HotSchedules. We could go on all day about all of the things we learned at Spark 2018, but let’s try to boil it down to our three big takeaways: The Power in Partnerships.

2018 79

2018 Innovation Food Safety Kitchen Safety 79

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Because happier employees are also less likely to leave, you don't spend money recruiting and training new hires.

Management 284

Management Management 2019 Employee Relations 284

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s. Le Garde Champêtre (Aube).

Back of House 284

Back of House Tourism Hotels Vineyard 284

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. In 2018, 51% of chefs in the United States added vegan items to their menus. Gathering of visual content to identify potential coaching and training opportunities. GlobalData). Foodable Labs).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

MARCH 30, 2022

Though vending was technically legalized in 2018, state public health laws make it almost impossible for most local vendors to get the permits they need. A girl walks with street vendors calling for legalization of their trade in LA, May 2018. Trujillo’s situation isn’t an uncommon one for street vendors in L.A.,

Food 246

Food Food Safety Kitchen Safety License 246

Modern Restaurant Management

DECEMBER 3, 2020

Wescott’s career with Fuzzy’s Taco Shop began in January of 2018 as the Executive Vice President of Finance, where her responsibilities included strategic planning, finance, technology, and marketing. In 2018 and 2019, Curry Up Now solidified multi-unit franchise deals in many major U.S. ” Freddy's Eyes Southeast.

Franchise 414

Franchise Franchising Catering Online Ordering 414

EATER

MAY 24, 2021

In 2018, food writer (and former Eater editor) Helen Rosner tweeted , “Restaurants close ALL THE TIME for astonishingly stupid reasons, so I really don’t see why it’s so appalling for them to close for actually really good reasons.” Part of that is not just changing the training and the culture but the actual structure of the restaurant.

Website Management 274

Website Management Leadership Social Media Hospitality 274

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts began franchising internationally in 2018 with development deals for 20 stores in South Korea, five stores in portions of Saudi Arabia and nine stores in the Philippines. Randy’s has already received approval for one store in LAX Terminal 7 pending the full re-opening of the airport hospitality facilities.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

EATER

AUGUST 10, 2022

It started as a blog, but with the help of a very successful Kickstarter campaign in 2018 and high-profile supporters like Eric Ripert, the side project turned into a book published by Penguin Random House, and a brand that also creates other resources, content, and products all designed to encourage kids’ curiosity about food.

Book 246

Book Food Back of House Food Order 246

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. percent sales growth, December of 2018 was tied for the strongest month last year, which means a tough comparison as we wrap up the year. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

JANUARY 17, 2020

Tipton joined Paris Baguette in October 2018 where he served as Vice President of Operations and COO. for six years before starting his own executive coaching and consulting business, Incisive Consulting, LLC, in 2018. ” Taco Johns Adds to Board. He served as chief people officer at Wendy’s International, Inc.

Franchise 340

Franchise Franchising 2020 Fast Casual 340