Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 157

2020 Influencer Point of Sale Food Safety 157

Perfect Daily Grind

MAY 9, 2022

But alongside this enthusiasm, baristas must also develop a broad range of technical skills, as well as knowing how to provide excellent customer service, if they are to be successful. The experience gained is crucial to other positions within the specialty coffee industry.”. James Wise is the 2017 Coffee Masters Champion.

Social Media 150

Social Media Training Café Article 150

Perfect Daily Grind

OCTOBER 23, 2022

However, it’s clear that Covid-19 shifted how coffee businesses operate , which ultimately influences the motives behind acquisitions. Similarly to mergers, the biggest reason is to expand or diversify their reach or customer base, or to enter new markets using another brand’s pre-existing expertise. Has Covid-19 changed things?

2017 104

2017 Article 2012 Small Business 104

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. The restaurant finally opened in December 2017. Just like Eric Meurs, Martani was impressed. The restaurant and Sam were immediate and enduring hits.

Employee Relations 131

Employee Relations Travel Sports Social Media 131

Modern Restaurant Management

SEPTEMBER 28, 2021

Second-generation restaurant space—particularly locations in lifestyle centers, community centers, and inline retail environments—is proving to be beneficial to landlords, restaurateurs, and customers alike. New Ideas and New Influences. icing on the cake. Look for opportunities to save (e.g.

Dine-in 201

Dine-in Retail Consumer Goods Innovation 201

EATER

JUNE 21, 2022

As of this weekend, Daily Harvest has recalled its French lentil and leek crumbles following a spate of alarming customer reports. Creative director Abigail Silverman shared her experience in a widely viewed TikTok , alleging she experienced “ elevated liver levels ” and liver issues that have continued a month after eating the crumbles.

Social Media 145

Social Media Consumer Goods Food Safety 2015 145

Bingage

DECEMBER 2, 2019

The rapid change in nature…it can be anything in the form of technology, customer preferences, marketing trends or anything. 73% of diners agree that restaurant technology improves their guest experience. 35% of diners said they are influenced by online reviews when choosing a restaurant. 2019, is about to end!

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

EATER

MAY 3, 2024

When my first novel was released in 2017, I found myself depleted and exhausted. On TikTok and Instagram, influencers blended adaptogens and powdered algae or collagen into smoothies. In contrast to AG1, brands like Erewhon, Moon Juice, and Sun Potion give herbs a celebrity- and influencer- approved sheen.

Healthcare 93

Healthcare Online Ordering Food Order Influencer 93

Lavu

DECEMBER 2, 2019

Watson helped neighboring communities develop their own local, county, and state fairs, and the influence grew like wildfire. Fairs are offering payment solutions to customers to allow card payments and mobile wallets, and your foodservice business needs to keep with the times in order to process payments for customers.

Mobile Ordering 78

Mobile Ordering 2017 Agriculture Social Media 78

Modern Restaurant Management

JANUARY 15, 2020

percent growth over the fourth quarter of 2017. “From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. percent since Q3 of 2017. percentage points over Q3.

2020 92

2020 Point of Sale Online Ordering Consumer Goods 92

Izettle

OCTOBER 7, 2020

Larah opened her first site in Portobello back in August 2017, and just two and a half years later there are now six Bross Bagels sites – and they’re showing no signs of slowing down. We opened the Leith store because we wanted to expose the bakery and make it more of an experience,” says Larah. “In Keep it personable.

POS 98

POS Social Media 2017 Customer Experience 98

Indoor Media

JULY 27, 2017

It’s an exciting time to be a restaurant owner, as industry sales are expected to reach $799 billion in 2017 , the eighth consecutive year of growth. Not only does marketing help create a positive public image, but it increases your reach and targets new customers—which, in turn, increases revenues. Assuming a Customer Is for Life.

Marketing 78

Marketing Coupons Advertising Customer Service 78

Gourmet Marketing

DECEMBER 3, 2020

During the COVID-19 pandemic, many restaurants adapted to dining restrictions by offering customers options like patio service, takeout, and delivery. Unfortunately, using delivery apps usually means fees for the restaurant, which can run up to 30% of the customer’s total bill. In fact, a 2017 Forbes study found that 6.6

Social Media 52

Social Media Online Ordering Customer Service Delivery 52

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Perfect Daily Grind

JUNE 1, 2022

As the ZHAW team conducted research between 2017 and 2020 on the impact of the water temperature in espresso extraction, they recalled his performance, and started to develop the foundation of the extract chilling technique. “But Furthermore, customer reaction is also important to consider. Partnership with ZHAW.

2021 161

2021 Article Coaching 2014 161

Perfect Daily Grind

FEBRUARY 12, 2020

Between 2017 and 2018 their revenue almost doubled, and it’s estimated that a new Starbucks store opens every 15 hours in the country. Between 2008 and 2018 , Chinese coffee consumption increased by 1032%, thanks to the growing influence of Chinese millennials. Guatemalan coffee ready to be sampled at Ocean Grounds Coffee in Beijing.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

EATER

JULY 13, 2022

It’s overwhelming, though not as much as the experience of dining there. After meal, we do real Russian experience, take photos, yes?”. After meal, we do real Russian experience, take photos, yes?”. The cafe is closed but she still serves customers from her home. One piroshkis? No, you take three. Of course, you have tea.

Sports 83

Sports Food Truck Customer Experience 2013 83

EATER

APRIL 21, 2021

Where the older kopitiams serve takeaway drinks in clear plastic bags, Coffee Break offers customers disposable cups, not unlike what they’d find at a Starbucks. Some customers complain about the store leaning into what they see as cheap gimmicks and novelty menu items, rather than good, honest cups of kopi.

Franchise 97

Franchise Franchising Small Business 2011 97

Lavu

FEBRUARY 12, 2020

Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ). Average Ticket Size . It’s also known as Sales per Guest.)

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Aaron Allen & Associates

FEBRUARY 4, 2020

Here, we round up ten factors influencing how leaders are evolving their views and approach. guest experience initiatives that may be an investment in the near-term that pays returns in years ahead) will be ultimately rewarded. After re-franchising (to only 8% corporate stores), CKE Restaurants consolidated Carl’s Jr.

2020 98

2020 Franchise Franchising 2018 98

Restaurant Clicks

OCTOBER 13, 2021

Here, the chefs prepare their food directly behind the bar in full view of their patrons, offering guests a unique culinary experience. Plus, its small plates feature influence from California too. It offers creative dishes with French influence, like the croque monsieur or madame and the quiche of mimolette. Make a Reservation.

Bar 142

Bar Reservations Seating Back of House 142

ChowNow

JANUARY 17, 2020

They also withhold critical marketing data from the restaurants they work with , which will prevent you from building a solid customer base. Gather valuable marketing data to grow your budding customer base. When Tsolakis opened the doors of GreCo’s first location in 2017, he made sure to already have online ordering in place.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

Restaurant Clicks

OCTOBER 6, 2021

In 2017, the James Beard Foundation recommended Aria for its “Outstanding Service” award. Kyma is a Mediterranean restaurant with heavy Greek influences located in Buckhead. With over twenty years of experience in the culinary world, Executive Chef Pano I. Notably, the service is outstanding. Karatassos is renowned.

Seasonal Menu 109

Seasonal Menu Reservations Online Ordering Fine Dining 109

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. We also recommend their duck confit a la plancha or bistec a la plancha for a more flavorful experience. Fig & Ash.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 147

Hospitality Food Consumer Goods Point of Sale 147

EATER

OCTOBER 26, 2021

But these meals can be splurges (to say the least), and while one multiple-course experience is well worth your time in Barcelona, it’s important to prioritize. Pardo learned his trade working under some big-name chefs, including a stint with Albert Adrià at Heart Ibiza, before setting up Cruix in November 2017. A course at Oria.

Fine Dining 95

Fine Dining Seasonal Menu Book Hotels 95

Restaurant Clicks

NOVEMBER 5, 2021

Seattle’s brunch spots serve food on par with the quality of their coffee and offer a variety of excellent dining experiences to bring sunshine to your mornings, even when cloaked in grey. Glo opened the café in 1987, so you know it’s a true authentic Seattle coffee house experience. Order Online. Bounty Kitchen. Skillet Capitol Hill.

Café 136

Café Online Ordering Seasonal Menu Back of House 136

EATER

SEPTEMBER 6, 2022

As she later told O magazine, the experience lit a spark: “I said to Bobby, ‘I want to do for soul food what you’ve done for regional American and Mario [Batali] has for Italian.’”. But if the restaurant had stayed open, the cookbook might have surprised customers expecting something more along the lines of Holland’s previous work.

Book 98

Book 2014 Seasonal Menu 2003 98

RGU

NOVEMBER 29, 2019

If you’re ready to build relationships, increase your authority, and educate customers with awesome content, incorporate a little marketing into your business model. Some even argue that the entire practice is dead and shifting towards different strategies, like influencer marketing. Why is it so important?

White Paper 52

White Paper Marketing Email Marketing Leadership 52

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. Park Cafe in Baltimore was robbed five times in just four months before it went cashless in 2017. Many restaurants believe that going cash-free is better for customers too.

Cash Management 36

Cash Management 2017 Restaurant Law Fast Casual 36

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. Park Cafe in Baltimore was robbed five times in just four months before it went cashless in 2017. Many restaurants believe that going cash-free is better for customers too.

Cash Management 28

Cash Management 2017 Restaurant Law Fast Casual 28

Buzztime Business

DECEMBER 26, 2023

Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? One of the easiest ways to enhance the guest experience? With the right digital signage system , you get free templates – ready to customize with specials and events. Try these simple crowd-building tactics.

2024 97

2024 Bar Email Marketing Loyalty Program 97

EATER

JUNE 29, 2022

Sure, it would have been easier to serve a bucket of drumsticks — it would have saved time and money and be recognizable to non-Indian customers as a bucket of fried chicken. New York restaurant Badshah , which opened in 2017, and the Twin Cities’ Raag , opened in 2019, have pakoras and Kerala fried chicken on the menu. Clay Williams.

Fast Casual 98

Fast Casual Dietary Restrictions Restaurant Law Food Order 98

The Wine Knitter

MARCH 7, 2022

So, influenced by her grandmother, who was her “guiding light,” Ntsiki took the initiative and established Aslina Wines in 2016, naming it in honor of her grandmother. Everyone in a room can be listening to a piece of music, and each individual will have a completely different experience. It’s the same with wine.

Vineyard 126

Vineyard 2018 2017 2015 126

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Speaking of behaviors you won't tolerate, make it clear to your staff, vendors, and customers that any harassment won't be tolerated. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. “Brands have a real opportunity to reassure and bring back customers.” In the U.S.

2020 155

2020 Fast Casual Food Safety Guest Recovery 155

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Event Planning Is Back.

2021 183

2021 Online Ordering Mobile Ordering Guest Recovery 183