7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? From posting the help wanted ad to their last paycheck, you never have to leave 7shifts to manage that team member’s journey working at your restaurant.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. How can we help your favorite local restaurant get its Pad Thai to your doorstep easier?

2024 185

2024 2023 Food Order 2013 185

Modern Restaurant Management

APRIL 23, 2024

Did you know that more sexual harassment claims are filed in the service industry than in any other industry? As many as 90% of women and 70% of men working in restaurants reportedly experience some form of sexual harassment, according to the Harvard Business Review. Reaffirm that every employee has a duty to report.

Insurance 98

Insurance Restaurant Law 2024 Brewery 98

Modern Restaurant Management

DECEMBER 18, 2023

A new year brings new beginnings and opportunities for transformation in the restaurant industry. It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024.

2024 198

2024 2023 Back of House 2022 198

Modern Restaurant Management

APRIL 11, 2024

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. Challenger brands are playing by a new set of rules that are different from the more established industry players.

Social Media 183

Social Media Small Business Customer Service Customer Experience 183

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. For more details, check out our full guide on tip pooling laws.

Restaurant Law 221

Restaurant Law Tip Distribution Cash Management Customer Service 221

7 Shifts

SEPTEMBER 19, 2023

The restaurant industry continues to display its resilience as it steadily adds more jobs month after month. This momentum is in sync with the industry's performance during the spring and summer months, consistently averaging an increase of 15,000 jobs per month. million new restaurant jobs.

2023 221

2023 Customer Service Mobile Ordering 2022 221

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. For more details, check out our full guide on tip pooling laws.

Restaurant Law 195

Restaurant Law Tip Distribution Cash Management Customer Service 195

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

2024 199

2024 Online Ordering Website Management 2023 199

Wasserstrom

APRIL 15, 2024

In their 2024 State of the Restaurant Industry report, the National Restaurant Association shared that, “In a typical year, about 3 in 10 dollars spent in restaurants come from travelers and visitors.” Yet not all restaurants capture the lucrative food tourist market.

2024 129

2024 Food Travel Blog 129

Modern Restaurant Management

DECEMBER 29, 2023

Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. The NRA reported in mid-year 2023 that restaurants were 0.5

2024 120

2024 2040 2023 2013 120

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

AUGUST 1, 2023

Amid a climate of recovery and relentless transformation, the restaurant industry braces for new challenges and opportunities. Will the industry be able to harness these challenges into opportunities for innovation and growth? The core question revolves around the future of the restaurant industry.

Innovation 167

Innovation Pricing Management Management 167

Modern Restaurant Management

SEPTEMBER 8, 2023

Ensuring food safety is essential for restaurant brands and others within the food industry. Restaurants and other food businesses must prioritize building and maintaining a strong food safety culture to mitigate these risks.

Food Safety 204

Food Safety Allergens Food Audits 204

Modern Restaurant Management

APRIL 12, 2022

Revenue Management Solutions just released its Q1 2022 consumer sentiment survey, and it appears the industry’s concerns have moved beyond the pandemic. A year ago, the restaurant industry was hopeful as it anticipated the vaccine rollout. Restaurants were keen to have them. The sentiment has changed rapidly.

Pricing 186

Pricing Fast Casual 2021 2022 186

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

Social Media 193

Social Media Customer Experience Influencer Dine-in 193

Squirrel Systems

APRIL 22, 2024

The restaurant industry is on the cusp of a transformative revolution driven by rapid technological advancements. From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations.

Technology 105

Technology Dietary Restrictions Loyalty Program Download 105

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 193

2024 Loyalty Program Food Order 2030 193

Modern Restaurant Management

OCTOBER 25, 2023

Working in a restaurant is a marathon, not a sprint. In a survey conducted by AmericanAddictionCenters.org, one in ten food service industry workers reported that they are under the influence of drugs for the majority of their work shifts, and around one in 20 alcohol. Excessive workloads.

Management 185

Management Management Front of House Back of House 185

Modern Restaurant Management

JANUARY 30, 2024

Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. So, what can the QSR industry expect in 2024? Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots.

2024 162

2024 Fast Casual Point of Sale 2023 162

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 203

2022 2030 Food Supply Recruiting 203

Modern Restaurant Management

MARCH 2, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Restaurant menu prices continue upward as the U.S. Department of Labor reported an inflation rate of 7.5 percent on an annual basis. Utilize Value-Added Ingredients.

Pricing 191

Pricing Menu Waste Food Supply 191

Modern Restaurant Management

OCTOBER 6, 2023

IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. Optimizing shelf life and reducing waste. Did you know that U.S.

Food Safety 198

Food Safety Operations Management Management 198

Modern Restaurant Management

SEPTEMBER 26, 2023

” This change shows how the industry is dealing with security, the economy, and how gig work works. Finding the right balance between catching real fraudsters and making sure workers aren't wrongly kicked off needs a good understanding of how the industry works. Amid this situation, there's been a crucial change.

Delivery 193

Delivery Food Consumer Goods Food Order 193

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. Many restaurant workers are moving to new industries, citing benefits and wages as a key factor in their decisions.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. AI-Based Chatbot Restaurant fraud is still one of the main problems of the restaurant industry that can severely impact restaurant profitability.

Mobile Ordering 203

Mobile Ordering Cash Management Online Ordering Front of House 203

Modern Restaurant Management

FEBRUARY 1, 2023

We all know that for restaurants – reputation is everything. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs. It all comes down to your staff.

Hiring 186

Hiring 2023 Advertising Recruiting 186

Rocket Fuel

MARCH 19, 2024

MINNEAPOLIS– March 19, 2024 – Investments in mobile apps and in-store kiosks continue to drive demand among quick-service restaurants (QSRs), with growth in third-party delivery showing no signs of slowing down, according to Delaget ’s annual QSR Operational Index report. percent year over year. Mobile app sales are up 57.2

Mobile Ordering 52

Mobile Ordering Delivery Operations 2023 52

Modern Restaurant Management

FEBRUARY 24, 2022

A recent jobs report revealed 6.6 The situation is so dire we see signs in restaurant windows begging for patience and daily postings online from disgruntled workers, fairly complaining about being treated poorly by patrons after they could not do their job well, given the under-staffing at their place of employment.

Hiring 193

Hiring Guest Recovery Insurance Hotels 193

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food. This has led to exponential growth in digital food safety across the industry. trillion U.S.

Food Safety 167

Food Safety Kitchen Safety Food Customer Service 167

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully.

Airlines 111

Airlines Sustainability Pricing Technology 111

Modern Restaurant Management

APRIL 28, 2022

The concern for eating out is fading, however, almost one-third still have apprehensions about going to a restaurant, according to new research conducted by Provoke Insights provided exclusively to Modern Restaurant Management (MRM) magazine. Additionally, Americans are reporting the impact of inflation.

Food Supply 185

Food Supply Magazine Advertising 2022 185

Transact

JULY 7, 2022

It is no secret that some of the largest pain points in the food service industry have been widespread supply shortages, labor shortages, and reduced access to skilled talent. In their 2022 Global Restaurant Trends Forecast , Technomic predicts that “2022 is all about labor, supply disruption, and inflation.”

Supplies 148

Supplies Technology Management Management 148

Clover - Restaurants

APRIL 9, 2024

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98