Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Check references carefully and run quick trials. Small perks go far too.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

OCTOBER 13, 2021

With many businesses experiencing an increase in the number of guests, this equates to more foot traffic in public restrooms. In the wake of the pandemic, these spaces need to look their best, as clean restrooms can enhance customer satisfaction and encourage repeat business. Limit water consumption. The Larger Impact of Waste.

Sustainability 491

Sustainability Recycling 2040 Waste 491

Modern Restaurant Management

JANUARY 7, 2021

In fact, 65 percent of small businesses use email to communicate with their clients. This is not some special type of email marketing. This is not some special type of email marketing. It literally refers to the idea of adding videos to your email campaigns. Video email marketing makes a lot of sense.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Culinary Cues

APRIL 1, 2024

We all have our particular missions that do not include small talk. Pushing through the swinging kitchen doors I am engulfed by the smells, sounds, and oh such intense heat from a busy operation. As an evening sous chef for the operation, I expected to be insanely busy trying to juggle all these different events.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

Modern Restaurant Management

MARCH 18, 2024

The festive nature and exclusivity of a pop up with special offerings available for a limited time appeal to consumers’ desires for culinary adventure and offer opportunity for chefs to express themselves in a unique way without the constraints of working in a restaurant. Lcal and sustainable food is a mega trend in the restaurant business.

2024 474

2024 Food Truck Fast Casual Allergens 474

Goliath Consulting

SEPTEMBER 14, 2020

From an interview with Restaurant Business Magazine , Bruster’s Real Ice Cream reported selling 18 franchise agreements this year and now has 56 stores under construction or in development out of their 200 units (1). According to Don Daszkowski of the Forbes Business Council, “the competition [for jobs] will likely be fierce” (4).

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. Enterprise features that have previously been cost-prohibitive to small, independent restaurants are now available at an affordable cost.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

7 Shifts

FEBRUARY 4, 2021

Tayler and her partner started Beechwood Doughnuts six years ago—Tayler, equipped with her business savvy, and her partner, equipped with a love of baking doughnuts. “We He baked for a living, and he eventually wanted to take doughnuts and start his own doughnut business, but he didn't really have the business knowledge to do so.

Operations 370

Operations Book Small Business Communication 370

EATER

APRIL 16, 2024

This popular saying in Colombia (which mirrors sayings elsewhere like “the shoemaker’s child always goes barefoot”) references the way specialists often forget to share their gifts with their own communities. About 60 percent of their business still comes from exports, but they’re hoping to get to a 50-50 split with domestic sales. “Our

Social Media 331

Social Media Point of Sale Food Supply 2012 331

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Visit them to learn more about what drives their business.

License 459

License Hiring Equipment Small Business 459

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. Franchise compliance is one of the biggest considerations when entering into and running a franchise business, as failing to follow federal and applicable city/state laws could result in serious consequences. How to Make Sure All Franchise Locations Are Compliant.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

MAY 16, 2022

But then, on occasion, there are those nights when you and your teammates are in a special place, a place that is hard to describe unless you have been there – you are in the zone. The usual acknowledgements took place, a few fist bumps, and high-fives, but for the most part it was “strictly business”.

Café 439

Café Front of House Point of Sale Back of House 439

Modern Restaurant Management

DECEMBER 10, 2019

According to a study, 82 percent of small businesses fail due to cash flow problems. A cash flow shortage occurs when more money is flowing out of the business than is flowing into it. To overcome your restaurant's cash flow crisis, you need to be ready to take action to save your business from an ultimate demise.

Cash Management 312

Cash Management Seasonal Menu Social Media Small Business 312

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. Growing a loyal customer base is a key to growing your business and keeping it profitable year-over-year. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. What is customer retention?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” ” Guest Counts Plummet as their Guests Shelter in Place. Same-store traffic fell by 29.2

2020 493

2020 Point of Sale Fast Casual Online Ordering 493

Bingage

MAY 9, 2021

We got simple strategies, If you read the blog to the end, you would get informational insights about your business. Hence, today the businesses are now starving to keep up with this super-fast customer base. Offer “Special cashback” to VIP customers. Create Vouchers for Both Referee and referred friend.

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. You'll have a document to reference during the planning or opening of your restaurant.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Goliath Consulting

JUNE 15, 2020

Mahesh Rajasekharan, CEO of Cleo, a software company that provides wide ranging big data integration solutions between businesses and applications, suggests that companies become more agile in their efforts to connect with multiple suppliers for the same product (3). “If References: (1) [link]. (2) 2) [link]. (3) 3) [link]. (4)

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

EATER

MAY 29, 2020

million in 2014 ) — and a wave of businesses, including restaurants, opened in response. After enduring months of stunted business and government implemented restrictions, a recent survey by local restaurant association PRO.VAR reveals nearly 30 percent of the country’s restaurants may now be closed for good.

Tourism 306

Tourism Food Government Travel 306

EATER

SEPTEMBER 15, 2022

Brawn buys from small boats that often drag the bottoms of inshore crags along the Gulf of Maine and land their bounty a few hours later — as opposed to the bulk of sea scallops eaten in the U.S., For Brawn, ”wet” also refers to the process of soaking scallops on melting ice, which increases their weight and therefore their selling price.

Small Business 246

Small Business Food Supply Consumer Goods 2015 246

EATER

SEPTEMBER 4, 2024

Since she founded Eleftheria in 2015, Narang has attempted to demystify cheese for Indian diners by including familiar references in her lexicon: her Konark cheese wheel, for example, gets its name from the chariot wheel carved into the Konark temple in the Indian state of Odisha. That’s a sea change in customer awareness.”

Consumer Goods 311

Consumer Goods Education Food Supply Restaurant Law 311

EATER

APRIL 25, 2023

The story starts in the mid-1990s, when an unknown schoolboy stepped into Fory Fay, a traditional bar and restaurant specializing in seafood and ceviche. Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag. Juan Miguel Pacheco outside Fory Fay.

Fine Dining 279

Fine Dining Back of House Point of Sale Advertising 279

EATER

JUNE 4, 2024

He envisioned a place where nearby business owners, residents, and artists could pop in and out for fresh oysters and spicy margarita shots; huddle around a raw milk cheese board after work; or settle in and tuck into one of chef de Ponfilly’s seafood dishes. Everyone is down to earth and there’s this real sense of community.

Back of House 305

Back of House Bar Seasonal Menu 2002 305

7 Shifts

AUGUST 29, 2019

They’re wildly popular and highly profitable for your business. Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. This is particularly applicable for your puzzles.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

EATER

OCTOBER 26, 2021

In this city, it’s always a good time to “fer el vermut” — literally, “do the vermouth,” a Catalan saying that refers to the distinctive activity surrounding it. It’s so intrinsic that there’s also a special noun for it in Spanish: vermuteo, as in, “Join us for vermuteo this Sunday.”). Sant Antoni, Carrer del Parlament 53, 08015.

Bar 325

Bar Small Business Travel Specials 325

Modern Restaurant Management

DECEMBER 27, 2019

Please refer to the full list below or the GCA’s official website. Sebastien has a tremendous track record for assisting some of the most revered hospitality businesses' experience remarkable growth, and I could not be more thrilled to have him by my side as we begin an exciting new era of Daniel Boulud restaurants."

Mobile Ordering 311

Mobile Ordering Customer Service Point of Sale Customer Experience 311

EATER

NOVEMBER 29, 2021

These sorts of prizes are the rewards of a good homestay, a term that can refer to any space shared between a host and a visitor, whether that’s getting cozy at a traditional bed-and-breakfast, renting a room inside someone’s house, or roosting in a trailer parked behind a family home. Now I don’t even have eggs in the kitchen.”.

Back of House 290

Back of House Travel Website Management Hotels 290

EATER

APRIL 14, 2022

The cafe specializes in Jewish cuisines, encompassing dishes from Ashkenazi and Sephardic communities across Europe and the Middle East. Co-founder Lola Landa, who identifies as Galician Jewish, runs the business with her husband Serhii Koniuhov and her sister Lena Mahera. The city’s not as busy as it was in March.

Dietary Restrictions 246

Dietary Restrictions Kitchen Safety Food Safety Small Business 246

EATER

JULY 13, 2022

Dairying is all Plagerman knows, and he’s counting on a niche market in Alaska to be able to keep his business running for the long haul. When she first moved to Alaska, she lived on the North Slope, a rural area in the northern part of the state to which most of the travel is by small plane. Everything was too small, too fragmented.”.

Small Business 246

Small Business Food Supply Food Truck Pricing 246

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. Even better, it is expected to grow at an annual growth rate of 5.09% in 2027.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

MAY 23, 2024

The restaurant business is one of the most competitive industries, and this shows in the fact that only 20% of restaurants succeed in the market. Your restaurant expenses may vary depending on various factors, such as the equipment you use, your business location, the size of your operation, and whether you own or rent your commercial space.

Point of Sale 221

Point of Sale Food Supply Seasonal Menu Cash Management 221

EATER

AUGUST 8, 2024

They became business partners in the fall of 1977. With $12,000 in seed money, they rented a dilapidated gas station in Burlington, Vermont, and started an ice cream business. At first, it was a small-town operation with an inconsistent menu, poor service, and mismatched furniture. Jerry was impressed with his audacity.

2000 321

2000 Book Bar Small Business 321

EATER

JUNE 29, 2022

There is no official category for these businesses, though they’ve sometimes been called hood chicken spots — affectionately by regulars, derisively by outsiders — and for those who grew up with them, they are beloved, as much a part of the fabric of a neighborhood as the barbershop or corner store. Clay Williams. Anybody can open a Kennedy.”

Franchise 246

Franchise Franchising Cash Management Food Order 246

Perfect Daily Grind

NOVEMBER 24, 2020

While some café owners set out to simply serve good coffee to local people, others choose take their coffee further afield and scale their business to create a chain. . These spaces have to either be landmark buildings, or have some kind of special architecture or history that we can relate to.”.

Café 193

Café Customer Experience Small Business Back of House 193