This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
"Merchandise is more than just a revenue stream — it’s a way to deepen the connection with your customers and expand your brand’s reach." Merchandise became a natural extension of this vision, offering customers a way to carry the brand with them and become ambassadors for the experience.
Bonus Tip : Structure your handbook around the employee lifecycle, covering company culture and recruitment through performance management and termination to ensure a clear, easy-to-follow guide for every stage of the employee experience. Prepare for Labor Law Changes Stay ahead of—and compliant with—upcoming labor law changes.
Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Always date and label everything.
Merch might a somewhat newer term in a restaurant owner's lexicon, but having a focused merchandising effort can connect a person to a brand as well as be a great way to build awareness and put buts in seats. So, how can restaurants use merchandise as an effective marketing tool to tap into local brand ambassadors and build awareness?
Elevating Loyalty Programs with Branded Merchandise With fierce competition for customer attention and more restaurants utilizing loyalty programs, picking the right rewards can make or break a program. This is where the hidden hero of loyalty programs comes in: branded merchandise.
These platforms utilize point systems and integrations with communications platforms to make it easy for managers and fellow employees to give out kudos. Merchandise and Prizes. Some examples include the boss’ parking spot, coupons, wine or company merchandise. Implementing a Rewards System.
It just goes to show how important drink pricing and cost management are to maximizing profits. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins. Using restaurant team management software like 7shifts allows you to adjust shifts based on real-time demand.
In Argentina, theres no such thing as less is more, says Federico Yahbes, Plaza Mayors longtime manager and the restaurant owners son. He describes the bread as dried fruit with some dough, instead of the other way around, because of the enormous amount of merchandise that goes into it. Here, we want more, more, more, in every sense.
These weighing scales are designed to take the guesswork out of food measurement and ensure controlled costs and better inventory management. By making sure that you dish out properly sized portions, you can save money and manage your inventory better. A receiving scale is used to weigh merchandise when it arrives.
Which made me wonder: How is an egg-themed cafe managing through all this turmoil? Portraits of Gudetama adorn the restaurants windows and hes featured on all the merchandise. Naturally, the menu is focused on eggs (which, given the cafes mascot, feels a bit cannibalistic).
If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Managing high turnover , training new hires, and maintaining morale are known issues in food service. But in a ghost kitchen, employees are the customer.
In addition to special-access menu items, loyalty programs can offer events, merchandise, or experiences like cooking classes or cookbook signings as exclusive perks. In addition to special-access menu items, loyalty programs can offer events, merchandise, or experiences like cooking classes or cookbook signings as exclusive perks.
Merchandise new take-out procedures that will make customers feel more secure — such as curbside pickup and mask and glove requirements. People can’t order from you if they can’t find you, so be everywhere including social media, Google Maps, and third-party marketplaces.
As it happens online, some defended the hapless manager and others disagreed. A merchant typically has 45 days to dispute a chargeback and even when they do, they need to have kept meticulous records about the condition of the merchandise, the transaction itself as well as the delivery method, often including pictures.
After hunting around for something user-friendly and easy-to-use, Shawn & Ed Brewing waved goodbye to tedious excel scheduling and hello to pain-free schedule management with 7shifts’ intuitive platform. With managers and coworkers only a click away, employees were always engaged and informed about the goings-on in the brewery. “We
Consider exclusive updates such as new merchandise and secret or upcoming menu items or VIP rewards such as targeted promotions or coupons. Re-target specific customers : Personalization features offered by SMS software providers make it easy to target one specific customer or a small group enabling one-to-one conversations.
I have watched in horror as mobs break into stores and steal merchandise, terrorize employees and customers, and do so without any consideration of the harm being done, or the laws that are designed to protect. In the meantime, we follow the laws or suffer the consequences. It is OUR problem to solve.
Coffee shops have a unique customer base that stands and waits patiently (we hope) for their lattes—and not selling merchandise is a lost business opportunity. Those minutes could be spent checking out your café’s merchandise instead of idly scrolling through Instagram feeds. How to Merchandise a Café. Travel Mugs.
In fact, it seems common now for eateries to have pantry items, take-and-bake bread, and merchandise on their menus. Don’t count out merchandise either—it just sends more revenue to your restaurant. Make sure you use menu engineering tactics so you don’t leave money on the table as you reopen your dining room.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. In the next year, this role will also include helping them with order management during peak times. The impact of these technological shifts is multifaceted.
But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise. Your Website. Your online presence is almost as important as your restaurant itself.
percent), New York (50 percent), and Los Angeles (46 percent) based on Q1 year-over-year gross merchandise value (GMV) or total sales growth on a same-store basis. The top five performing cities in Q1 2022 were San Francisco (57 percent), San Diego (55 percent), Seattle (54.percent), When it comes to tipping. percent, Delaware at 21.22
You can also expect fresher and higher quality merchandise because the food won’t have to stay in transit for long. This is because you can expect lower prices due to the smaller distance between you and the businesses providing your goods.
And they want to use one unifying and consistent payment method whether they are paying for drinks, food, merchandise, greens fees, spa treatments, or event tickets: sometimes all within one resort property. They expect payment-related rewards and loyalty programs every time they transact.
The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 percent in March.
Thus, the platform has excellent features for restaurants, like online ordering , e-commerce, events management, contactless dining, and catering capabilities. Shopify was built for e-commerce, so it's an optimal choice if you want to sell merchandise on your restaurant's website.
Every bar/beverage manager can tell you about their distributors purchase incentives. These range from the traditional promotional models handing out merchandise and samples to more personalized events. Are you utilizing every perk your distributors and suppliers can bring to the table? Buy two bottles, get one free.”
To enhance profitability: Implement an inventory management software to track liquor usage and reduce waste. Consider: Using event management software to streamline inquiries, bookings, and deposits. Integrating POS systems with delivery platforms for seamless order tracking and management.
Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit. Branded merchandise Selling branded merchandise lets you generate additional income while promoting your restaurant. Combos also help manage inventory and cut down on food waste.
My designs range from branding (logos, menus, merchandise) to physical assets (wallpapers, lighting, and events) to digital assets (social media, emails). When I started designing merchandise for brands, I really wanted to create something people would constantly want to wear and feel cool in. The second part of my job is design.
Some common examples of why a restaurant might rebrand are: The locals that held your restaurant afloat aren’t coming in as much Your food used to cater to a lower price point, but you are trying to increase your quality You’ve acquired a business that needs to improve business materials for menus, signage, merchandise, etc.
“With each new store, it’s like a new chapter in the Mellow story,” Anne Mejia, Senior VP Brand Development at Mellow Mushroom, told Modern Restaurant Management (MRM) magazine. “We completed a rebrand in November 2023 to solidify brand identity and jumpstart us into the next half-century.
One of the most effective ways to boost your business and generate additional revenue is by offering restaurant merchandise. From trendy accessories to gourmet muffin mixes, the right merchandise can turn your loyal diners into ambassadors, spreading the word about your eatery. Why offer restaurant merchandise?
With inflation rising and the job market becoming more competitive, finding and retaining talent while managing costs is a top priority for restaurateurs. Sukh Singh , Senior Sales Manager at 7shifts, offered deep insights into effective labor cost management practices.
Happy Joe’s Pizza & Ice Cream is creating a pipeline for magical career opportunities by providing longtime management with a path to entrepreneurship. 30, Happy Joe’s awarded general manager Jeannie Radtke and her fiancée Adam Clark with the corporate-owned Maquoketa location through the new Operator to Owner Program.
I’ve been with Anthropologie for over a decade, sitting in numerous creative roles including visual merchandiser. Martha’s ability to stay relevant and abreast of shifting cultural zeitgeists is something very few manage to do with such lasting star power. How do you think Martha keeps herself a part of the conversation?
See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Shelving if you're selling merchandise like hats or t-shirts. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management.
For most restaurants, inflow is principally the cash from your food and drink sales, or related catering or merchandise. For example, by analyzing your cash flow, you can understand how to manage, delay, or temporarily stop your required outflow cash payments. Keeping track of cash outflow.
Innovate with core items, throwback campaigns, packaging and merchandise to give newness to the menu. Introduce limited-time or seasonal line-ups to test new concepts, driving customer interest and trial. Reintroduce classic items with a modern twist, enabling you to connect favorites with current trends.
We’ve seen examples of this with how staff greet customers, stunning brand art that everyone loves, merchandise a customer takes home, or the way service is carried out. This is a great way to usher in some innovative ways to create your brand image and personality.
According to a Walmart spokesperson, the company has an entire team dedicated to supporting these “emerging brands,” which allows it to tailor its marketing and merchandising approach for each individual product. It truly allowed us to jump from a regional brand to a national brand.”
can help you thrive: Implement an automated labeling solution – Grab ‘N Go merchandising is key– the easier it is to notice and read your fresh-food labels, the stronger your in-store sales. solution automates your labeling to save time, reduce errors, and connect to inventory for smarter c-store food management.
Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content