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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience. The goal was to get this process down to one hour, or less. Start by looking at internal and operational processes before rolling AI into customer-facing interactions.

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Ready To Sell? Maybe You Should Be

Modern Restaurant Management

Sure, we all keep our excitement levels high when we first open, but over time, seasonality, employee issues, and the realization that weekends and evenings will never be yours start to chip away at that excitement. I hope I’ve convinced a number of you that you need to start planning your exit strategy. Let’s get started.

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New Year, New Deals: How Smart Operators Keep More Profit

Modern Restaurant Management

It’s almost a cover-up that starts in culinary school. Every year, culinary schools turn out tens of thousands of talented chefs who can create masterpieces on a plate, but many of them get blindsided by the financial realities of running a restaurant. They can get off the ground, but staying airborne?

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Restaurant Market Research: Ultimate Guide to Market Analysis

7 Shifts

One of the building blocks you must put in place before starting a restaurant is market research. Let’s take the guesswork out of starting your food business and set your establishment up for success. Start by deciding what you need to know. This way, you can get a better idea of their service.

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How HR Can Create a Culture of Feedback

Use this Quick Start Guide to get the conversation started. Workers who get daily feedback are 3x more engaged (Clear Company). Get the Guide today! Your workers don’t just want jobs; they want careers. Invest in your team by giving them meaningful feedback. 65% of employees want more feedback (Zippia).

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Turning Tables with Video Testimonials: A New Recipe for Restaurant Marketing

Modern Restaurant Management

But with third-party review sites, your restaurant can get lost in the shuffle. Perhaps they started the night unsure of where they wanted to eat, or they were bored with all the usual spots and wanted to try somewhere new. Encourage audience engagement by asking questions or starting discussions. What Is a Video Testimonial?

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Understanding the Lifecycle of a Seasonal Hire

Modern Restaurant Management

For example, a restaurant at a ski resort should start hiring for the winter peak in early September. Employees who have a poor onboarding experience are twice as likely to start looking for another job, and if they quit as the season nears its peak, it can have a serious impact on the business.

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New Overtime Regulations Require Employers to Pay Up

Starting January 1, 2025, EAP employees making less than $58,656 a year are going to be eligible for overtime. As your organization prepares, download Paycor’s guide to learn how you should classify employees, best ways to mitigate risk, and get letter templates to communicate the changes to your workforce.

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New Overtime Regulations Require Employers to Pay Up

Starting January 1, 2025, EAP employees making less than $58,656 a year are going to be eligible for overtime. As your organization prepares, download Paycor’s guide to learn how you should classify employees, best ways to mitigate risk, and get letter templates to communicate the changes to your workforce.

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The HR Biweekly Payroll Calendar Template

While some states mandate pay periods, many employers get to choose their own frequency. This calendar provides the start and end dates of pay periods for biweekly payroll in 2022 as well as paydays. Use it as a reminder or share with employees so they know when they will get paid.

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B2B Pocket Playbook: End-to-End Guide to Sales Enablement

It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Key topics will include: Getting started: the "crawl" phase of ABM and its boundaries Unlocking the potential of the "run" phase and using the right strategy for scaling your efforts The essential components of an effective ABM tech stack within each stage Real-world insights from NetSPI's ABM journey with MarketingOS

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

Download this free eBook to find out how your GTM team can leverage high-value buying signals to sell smarter and win faster, including: Key definitions and best practices for signal-based selling Actionable tips based on real-world experience for four specific buying signals How to leverage high-quality B2B data to level up your signal-based selling (..)

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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Catch Them If You Can: The Passive Candidates Edition

To get started on your search, we’ve gathered clues you’ll need to get in the mind of your passive prospects. It’s time to get out and catch them… if you can! Yet, with the right tools and mindset, it’s possible to track down this candidate - and many others like them! Simple: By thinking like one.