7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Food quality Food quality plays a big role in your customer’s experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

ChowNow

JANUARY 23, 2025

In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. First, ask what type of event would best fit your venue.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

ChowNow

FEBRUARY 28, 2025

Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

EATER

SEPTEMBER 26, 2023

With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over. Fatimah Fadhil The steak house section.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

The Rail

APRIL 4, 2023

By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. This is how you show them the colors and textures of your food. Let them see the heat spilling off your freshly cooked dishes and the bubbles in your drinks, so they can practically taste it for themselves.

Social Media 264

Social Media Front of House Advertising 2022 264

EATER

SEPTEMBER 21, 2020

Last year, based on a series of talks with women working in Detroit’s dining scene, FoodLab published A Seat at the Table , a solutions-based guide to building a better food industry. Devita Davison, executive director of FoodLab Detroit, has long advocated for an equitable and sustainable restaurant industry. Spoiler: It always has been.

Food 364

Food Front of House Government Small Business 364

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

FEBRUARY 25, 2022

And most recently a locavore, mountain-to-table food movement has built on these overlapping historical influences and endemic Rocky Mountain ingredients to create bold meals fit for the breathtaking setting. Over the course of 1,000 miles from the U.S.-Canada

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 474

2024 2023 Food Order 2013 474

EATER

OCTOBER 11, 2023

I grabbed a high banquet seat by the bar, feeling my hot thighs meld with the synthetic fabric, and was greeted by the loveliest server who did not appear to question why one would want to eat ’roni cups alone on a 90-degree day. Luke Fortney describes Bad Roman as “a Buca di Beppo version of a fern bar meets White Lotus- level decadence.”

Social Media 323

Social Media White Paper Front of House Take-out 323

EATER

JULY 30, 2020

In this excerpt, Donovan recounts the career influence of another woman: Nashville chef and restaurant owner Margot McCormack. Lisa Donovan | Photo courtesy of Lisa Donovan. With Our Lady of Perpetual Hunger , Donovan is doing just that. Monica Burton. ax” and “a straight?up Gratefully, I’m not easily scared off. And she behaved like it.

Café 357

Café Front of House Back of House Hiring 357

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

EATER

MAY 31, 2024

Located in a narrow lot that once housed a steel fabrication site, the 9,000-square-foot space is a go-to on warm days for relaxed get-togethers, people-watching, or a quick respite from a long walk or ride. Working from home made comfort take the front seat more than before, which says a lot since I’ve always been a tomboy.

Casual 288

Casual Merchandise Back of House Outdoor 288

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Lavu

JULY 4, 2025

🍽️ Smart Ordering Systems for Quick-Service Restaurants: Redefining the Dining Experience Self-Service Technologies Enhancing Front-of-House Efficiency in Quick-Service Restaurants Self-service technologies, like kiosks and mobile apps, are transforming the way restaurants manage front-of-house operations. .

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Touch Bistro

AUGUST 23, 2021

In fact, color alone can influence up to 90% of a guest’s initial impression. Establish a sense of arrival with unique signage and seating for guests waiting for tables, like London, U.K.-based Try using textures, patterns, or even objects like the Taiwan Noodle House in Beijing, China. The added benefit? Image Source ].

Design 129

Design 2021 Front of House Sourcing 129

Restaurant Clicks

NOVEMBER 9, 2021

Maybe you’re looking for a cozy spot to bring a date or a place with ample seating for a fun family reunion. Makoto offers patrons that sleek, modern feel that one might associate with sushi, but it also provides plush pillows and banquette seating to emphasize comfort indoors. Originally, the location housed an actual garage.

Front of House 135

Front of House Reservations Back of House Online Ordering 135

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant Clicks

DECEMBER 5, 2021

Fixe Southern House. View this post on Instagram A post shared by Fixe Southern House (@fixesouthernhouse). Fixe Southern House serves traditional southern foods and has been highlighted in Fort Worth Magazine. Fixe Southern House is on 5th St near Republic Square in downtown Austin (take bus 20). Lamar Blvd.

Dine-in 135

Dine-in Fine Dining Website Management Book 135

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. “Being nice to people goes for the people walking in the front door and the people walking in the back door. As of 2024, they make around $26.42

Management 195

Management Management 2024 Kitchen Safety 195

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! Check out our list of the best sushi in the East Village.

Online Ordering 133

Online Ordering Reservations Seasonal Menu Front of House 133

Restaurant Clicks

DECEMBER 9, 2021

Noodle Pudding Henry’s End Colonie Table 87 Chez Moi Boutros Dellarocco’s Heights Falafel The River Café River Deli Bohemien Bar Saketumi Asian Bistro Henry Public two8two Bar & Burger Clark’s Grand Canyon Henry Street Ale House. Find abundant cherry blossom trees blooming in the spring. Noodle Pudding. Henry’s End.

Online Ordering 138

Online Ordering Front of House Café Reservations 138

Sante

OCTOBER 8, 2019

There will be home-made pickles and house cured charcuterie, with Tamworth pork and pepper salami on the opening menu. Chef Richard McLellan is proud to announce the opening of his new restaurant and bar, Wilder, launching on Wednesday 16th October 2019, at Boundary London, Shoreditch.

Bar 100

Bar Seasonal Menu Front of House Sustainability 100

Restaurant Clicks

OCTOBER 23, 2021

Williamsburg is one of Brooklyn’s most dynamic and exciting neighborhoods. It’s both historic and hip, with chefs from around the world arriving to make their mark. You’ll find just about every type of food in Williamsburg, including pizza, pasta, burgers, and contemporary. Meadowsweet. Make a Reservation.

Front of House 133

Front of House Seasonal Menu Online Ordering Website Management 133

Restaurant Clicks

DECEMBER 5, 2021

Monterey Bay Fish Grotto Altius Eleven The Capital Grille Eddie V’s Prime Seafood Eddie Merlot’s Prime Aged Beef & Seafood Pittsburgh Hyde Park Prime Steakhouse The Melting Pot Ruth’s Chris Steak House Cioppino Restaurant & Cigar Bar. Monterey Bay Fish Grotto.

Dine-in 133

Dine-in Fine Dining Front of House Book 133

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Every step of this process, from the beginning to end, influences how a customer perceives your restaurant. Focus on the customer experience.

FOH 78

FOH BOH Front of House Customer Experience 78

The Restaurant Times

NOVEMBER 24, 2021

Hiring More Staff For Front- And Back-Of-The-House Operations. As per the PRIME report, more than half of the respondents were looking forward to hiring more staff for front- and back-of-the-house operations. Adding Outdoor Seating Capacity. Hiring more staff is one of the strategies adopted to increase footfall.

Operations 52

Operations Front of House Back of House Seating 52

Restaurant Clicks

SEPTEMBER 17, 2021

This place is an American restaurant serving cuisines within a vast sphere of worldly influences. This place is an American restaurant serving cuisines within a vast sphere of worldly influences. Chart House. 2250 Front St, Melbourne, FL 32901 Phone: (321) 729-6558 Visit Website. Best Restaurants in Melbourne.

Front of House 125

Front of House Online Ordering Food Order Seasonal Menu 125

Restaurant Clicks

JULY 22, 2021

O-B House – Fort Lauderdale Nanou French Bakery & Cafe Fresh First Joe’s Cafe The Original Pancake House Jet Runway Cafe Floridian Restaurant OCEAN2000 The Foxy Brown Top Hat Deli. O-B House – Fort Lauderdale. O-B House – Fort Lauderdale. The Original Pancake House. Order Online.

Front of House 78

Front of House Online Ordering Back of House Food Order 78

Sling

MAY 9, 2021

Defining characteristics of customer loyalty include: Not easily influenced by availability or pricing of other brands. 2) Preferred Seating. Another easy and effective perk for your restaurant loyalty programs is preferred seating. But what type of system is right for your business? What Is Customer Loyalty? 1) Loyalty Points.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Lavu

NOVEMBER 27, 2024

Table Management : Boost revenue by 27% per table with real-time tracking and faster seating. Want to increase your restaurant’s profits by up to 100%? A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. These insights help you make smarter decisions.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Restaurant Clicks

JANUARY 9, 2020

All of these questions are important to answer from the start, as they will influence the rest of your planning. . Starting your own restaurant can be challenging, especially considering all the competition in the restaurant industry. Take the right steps to open up a restaurant to work towards building a successful restaurant business. .

License 78

License Website Management Equipment Hiring 78

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Front of House Social Media 78

OpenTable

JULY 12, 2022

Every restaurant owner needs to make many decisions about the design of a new restaurant between kicking off the project and opening day. Many are big decisions with big price tags attached, but they will ultimately create the look and feel of the space. So it’s important to get them right without breaking the bank. Construction. Money on the mind.

Design 52

Design Front of House Equipment Back of House 52