Sat.Apr 29, 2023 - Fri.May 05, 2023

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THE RETURN OF RESTAURANT EXPERIENCES

Sante

Over the past three years, something interesting occurred that was not predicted.

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Driving Ops Excellence: 5 Lessons from Burger King

Crunchtime

John Zurovchak is a seasoned training executive specializing in corporate training, curriculum development, adult learning, and LMS administration. His experience spans prominent brands like Charlie's Village, Wendy's, WhatABurger, Popeye's, and most recently, Burger King. As Sr. Director, Ops Training, John effectively leverages his experience to optimize processes and improve programs.

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Build a Loyal Customer Base by Offering Freebies

Modern Restaurant Management

A 10-percent discount for a local restaurant is of course appreciated, but when looking to grab the attention of new customers – offering free food via direct mail has proven to be a more effective strategy. Benefits of Freebies Everyone enjoys getting things for free. Whether it’s a side of fries, a bread basket, or a birthday dinner, the psychology of freebies is innate.

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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

Team management is a top concern for restaurants these days. 37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. One in five operators report reducing labor costs as one of their main goals. Given the circumstances, restaurants are looking for better ways to attract and retain good talent. The pandemic pushed a lot of people out of the industry.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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How to Conduct a Successful Restaurant Audit

Modern Restaurant Management

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. Conducting a successful one can help you figure out where your business could use a little improvement. By identifying any weak spots, you can make necessary adjustments that can set you up for long-term success. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to o

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Restaurant Staffing: 22 Tips for Building the Best Team

Sling

Your restaurant is decorated to the nines. Your bar is stocked with only the best. And your menu is a study in perfection. But even the best decor, liquor, and food in the world is nothing without the staff to serve it and show it off. Unfortunately, restaurant staffing is an oft-overlooked aspect of running a successful restaurant. Getting the right person for the right job can help your restaurant stand out from the crowd by giving you a reputation for quality service.

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How to Get From Clicks to Customers With Restaurant Facebook Ads

The Eat Restaurant

In the modern age of digital marketing, Facebook marketing and ads have become one of the most popular methods for restaurants to promote their businesses and find more interested customers online. In fact, research shows that 3 out of 4 customers (72% of them) have used Facebook to decide on a restaurant to dine at.

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The complete guide to restaurant marketing

Open for Business

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. It’s more important than ever to make savvy marketing central to your business. In this complete guide to restaurant marketing, we’ll cover everything you need to know to take your restaurant to a new level of success. Quick links What is restaurant marketing?

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Global Focus on Future Menu Trends

Modern Restaurant Management

Modernized Comfort Food, Low Waste Menus, and Mindful Proteins are among the trends identified inUnilever Food Solutions’ first-ever global foodservice trends report. To identify the trends, UFS gathered insights from 21 countries, 250 international UFS corporate chefs, 1600 chefs from independent and chain restaurants around the world and an analysis of more than 77,000 search keywords.

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GREAT BREAD IS THE DIFFERENCE MAKER

Culinary Cues

It amazes me every time I visit a restaurant – the important things that we miss. With menus the focus is, and always has been, on the protein, the center of the plate. The biggest, the best quality, cooked to perfection, sourced from the finest ranch, grass fed, Angus, Wagyu, Kobe, Natural, Organic, and the list goes on and on. Where we fall short is in the details of that menu, the complements, the “tag along” ingredients.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Why do specialty coffee brands care about consumer trust so much?

Perfect Daily Grind

For any successful consumer-facing business, building trust is key. Without this, you struggle to create long-term customer relationships and you can struggle to succeed. There are many reasons why building trust is essential, but perhaps the most crucial is that it increases brand loyalty. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people.

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RLC 2023: 4 Takeaways from Top Restaurant Chains

Crunchtime

From menu items and policies to customer preferences and even restaurant staff, restaurant operations are continuously evolving and shifting, and usually change in an instant. With the speed of change in the industry, restaurants constantly face a range of new challenges that make managing day-to-day profitability, brand standards, and the overall customer experience across locations more difficult than ever before.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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THE KITCHEN IS THE GREAT EQUALIZER

Culinary Cues

There are many reasons why I am so grateful for the decades I spent in front of a range. I could not think of a career more rewarding than being a cook and a chef. Those who are despondent or downright angry with the industry, and I know there are many, may not understand or appreciate my words, but I stand by them. One fact about the restaurant business stands out to me – something I have always appreciated: the kitchen is the great equalizer.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Coffee News Recap, 5 May: WAC confirms more national competition hosts, Vietnamese robusta production set to fall to four-year low & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 1 May Westrock Coffee publishes 2022 Sustainability Progress Report. The report highlights the company’s key environmental and social sustainability activities from last year, including increasing global purchases of certified and verified responsibly-sourced coffee by 9% – amounting to an increase of over 19.5 million lbs.

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8 Proven Mother’s Day Promotions That Will Drive Restaurant Business

Buzztime Business

Spoiler alert: Mom is going to have a very good Mother’s Day. To celebrate her special day, the average person will shell out a record $270 this year according to the National Retail Federation. With these 8 creative Mother’s Day promotions, you can win over Mom – and her spend-happy admirers. 1) Make Mother’s Day Eve Your Signature Holiday Mom deserves more than one day, right?

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Moms First: US Restaurants Can Level Up their Game with Payments this Mother’s Day

Modern Restaurant Management

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience a

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Taking Red Wine Outdoors!

The Wine Knitter

The month of April is ending with her classic “April showers” all weekend long. And we all know what May brings! I’m looking forward to May flowers, warmer weather, spending more time outdoors, and taking the kitchen outside for the grilling season. Photo credit: Paul Herman Just because the warmer months are almost upon us does not mean one has to pack away the red wines along with mittens and boots.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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You may never eat inside a fast food restaurant again

EATER

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. | Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. There was a time when your local McDonald’s was the ideal spot for a 6-year-old’s birthday party.

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Restaurant service: What it takes to knock it out of the park in 2023

Open for Business

Restaurant service is one of the most important factors in any hospitality experience. And it’s even more vital when people are stressed about the economy and watching their restaurant spending. Excellent customer service can be the difference between success and closing your doors. “We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post.

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Why Is Industrial Kitchen Hood Cleaning Important?

Modern Restaurant Management

Cooking produces a number of effluents including grease, moisture, and smoke. A commercial kitchen exhaust system is designed to pull effluents up and out of a restaurant. However, over time grease and other debris builds up on the interior of the hood, throughout the ductwork, and the exhaust fan. If not regularly cleaned according to code, the buildup can turn into a serious fire hazard.

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Buzztime’s Ultimate Beginner’s Guide to Hosting an Awesome Trivia Night

Buzztime Business

Now it’s your turn to get in on the action with this 6-step beginner’s guide to hosting bar trivia… Step 1) Successful Trivia in Bars Depends on Answering 2 Critical Questions! The first step is to align your trivia event with your business objectives. To maximize the ROI of trivia in bars likes yours, answer these questions first: Question 1: What day and daypart needs TLC?

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.

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McDonald's franchisees fined $200k over child labor violations

Restaurant Business

The U.S. Department of Labor fined the three operators for violations involving more than 300 minors, including two children of a manager who were 10 years old.

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Environmentally Friendly Tips For Restaurants

Bottleneck Management

Environmentally Friendly Tips For Restaurants Sustainability has become an increasingly important topic in the restaurant industry. Customers are more conscious than ever before about the impact their dining choices have on the environment. Restaurants adopting sustainable practices is not only good for the planet, but it can also reduce costs. We are going to explore some of the best sustainable practices that restaurants can adopt to reduce their environmental impact.

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What is Hotel Restaurant Management? Tips for Streamlining Operations

The Eat Restaurant

Nowadays, it is difficult to disassociate a hotel from its food and beverage services. Many guests consider on-site dining options as one of the top two amenities when selecting a hotel. A recent survey found that 72% of respondents preferred staying at hotels, in no small part due to on-site dining options and bars.

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Buzztime’s Ultimate Beginner’s Guide to Hosting an Awesome Trivia Night

Buzztime Business

Now it’s your turn to get in on the action with this 6-step beginner’s guide to hosting bar trivia… Step 1) Successful Trivia in Bars Depends on Answering 2 Critical Questions! The first step is to align your trivia event with your business objectives. To maximize the ROI of trivia in bars likes yours, answer these questions first: Question 1: What day and daypart needs TLC?

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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Why sports fans are craving Wingstop

Restaurant Business

Investments in national advertising during NBA and NFL games drove traffic during the first quarter. Also the new chicken sandwich line is attracting new users and boosting frequency.

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Restaurant Employee Management: 10 Tips to Retain Your Team

Sculpture Hospitality

As a restaurant owner, your staff are your most valuable asset. Employees who are satisfied, motivated, and committed can help create a positive work environment, provide excellent customer service, and increase the restaurant's profitability.

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Do We Have to Subscribe to Restaurants, Too?

EATER

Why restaurants — and customers — are signing on for memberships and subscriptions I have too many subscriptions. There are the streaming services — Netflix, Hulu, Disney+; there’s Amazon Prime, which allows me to “subscribe and save” yet again, creating several micro-subscriptions within the bigger one; and then there are the little indulgent services I’ve come to rely on — Stitch Fix, Chewy, Instacart+.

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Buzztime’s Ultimate Beginner’s Guide to Hosting an Awesome Trivia Night

Buzztime Business

Now it’s your turn to get in on the action with this 6-step beginner’s guide to hosting bar trivia… Step 1) Successful Trivia in Bars Depends on Answering 2 Critical Questions! The first step is to align your trivia event with your business objectives. To maximize the ROI of trivia in bars likes yours, answer these questions first: Question 1: What day and daypart needs TLC?

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali