Using Data to Increase Restaurant Customer Retention
The Eat Restaurant
MARCH 29, 2021
Guest retention is vital for restaurants. Simply put, for every returning customer, there’s a new one you don’t need to look for.
The Eat Restaurant
MARCH 29, 2021
Guest retention is vital for restaurants. Simply put, for every returning customer, there’s a new one you don’t need to look for.
FreshCheq
APRIL 1, 2021
A constant stream of new hires means more training and less time for the other employees to work through their daily tasks. Not only does high employee turnover cause more of a headache for you and your other employees, but it also makes it difficult for a restaurant to run smoothly. Here’s why.
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OpenTable
MARCH 30, 2021
When chef Phillip Frankland Lee and his wife and pastry chef Margarita Lee opened Scratch Bar & Kitchen in Encino, California,… The post Why This Chef Opened a Restaurant with No Servers appeared first on Open for Business.
Modern Restaurant Management
APRIL 2, 2021
Employee engagement – specifically increasing engagement to reduce turnover rates – is a frequently discussed topic that concerns businesses in all industries. However, when it comes to the restaurant industry, employee turnover is all too common for most operators. An honest evaluation of your employee engagement approach is a key step in understanding the root causes of employee turnover.
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
7 Shifts
MARCH 31, 2021
Fulfilling as running a restaurant business can be, it can also be overwhelming. Not only must you invest time and effort, but you’ll also need to secure a significant amount of capital. financing institutions are tightening restrictions for small business loans, and restaurant owners have a hard time qualifying for traditional and other types of restaurant financing.
EATER
APRIL 1, 2021
Katie Carey. Long considered a punchline, vegan cheese has quietly but steadily infiltrated mainstream supermarket shelves When Isa Chandra Moskowitz became a vegan, most of the vegan cheese she was able to find on store shelves was “really processed, really stiff, and not melty,” she says. “I just tasted melted crayons.”. So, like many vegans, Moskowitz, a cookbook author and the chef-owner of the vegan restaurant Modern Love Brooklyn, learned to live without cheese.
Restaurateur Connection brings together the best content for restaurateur professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
MARCH 30, 2021
The newly proposed restaurant tipping regulations soon to be implemented by the U.S. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. The regulations, which are set to become law in April, will eliminate the “80/20” rule that previously mandated employees earning a tipped minimum wage could only spend 20 percent of their shift performing non-tipped tasks.
Indoor Media
MARCH 29, 2021
Cartvertising, IndoorMedia’s shopping cart advertising program, places your business on the baby seat and nose portions of grocery store shopping carts. You can think of these custom-designed, full-color advertising campaigns as small-scale billboards that turn your business into a local celebrity! Shopping cart advertising is an affordable, high-profile means for local businesses to advertise, build trust, and create brand recognition.
EATER
MARCH 30, 2021
The Harlem location will be part of the Osteria Francescana chef’s nonprofit that operates multiple such centers across the world [link].
Hot Schedules
MARCH 29, 2021
Blog. Where Business Meets Technology. Assen Kapitanov on His Journey as a Product Owner at Fourth. T here are many interpretations and different materials about the responsibilities of Product Owners in software companies. As described in the Scrum Guide – ‘a Scrum Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team’.
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Modern Restaurant Management
MARCH 29, 2021
In about one week the restaurant industry went from paying overtime to employees because of a shortage of employees to skyrocketing unemployment rates. Although this tip does not directly address labor management during and through the pandemic, the principles to controlling labor costs are the same. And they are also incredibly important as restaurant owners manage uncertain sales volumes.
Restaurant Clicks
MARCH 31, 2021
Washington, D.C., may be best known for its history, monuments, and cherry blossoms in the Spring. Did you know that Washington, D.C. is also acknowledged among locals for the plethora of restaurants that offer brunch? Weekends are for brunch in the D.C. area. In fact, Washingtonians have even turned brunch into a verb; Brunching is a time when friends gather for this beloved meal, which will often carry over into the rest of the day.
EATER
APRIL 1, 2021
Joanna Lobo. My rollercoaster quest to conquer the eggy, seven-plus-layer Goan dessert Last Christmas, I made the journey from “still-on-lockdown” Mumbai to my “everything-is-normal here” home in Goa, India. I arrived just in time to prepare the Christmas sweets. My mother, sister-in-law Larissa, and I sat together to curate a list of what would feature in our Christmas tray, or kusvar.
The Eat Restaurant
MARCH 31, 2021
When you head to a restaurant and find a queue out the door, what do you think? Are you reassured that this must be an exceedingly popular venue and happily join the line? Or do you start to wonder whether service is not really efficient and walk to the restaurant across the street to check out the menu there?
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Modern Restaurant Management
APRIL 2, 2021
Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. Although they did have online ordering in place utilizing third-party delivery services, the processes were not efficient and changes needed to be made to successfully manage the influx of online orders, owner Dani Mai exp
FreshCheq
APRIL 1, 2021
One thing to keep in mind is that there are dozens of things you can do to decrease the employee turnover rate in your restaurant. These are simply the easiest ways to do so.
EATER
MARCH 31, 2021
On the first episode of our new series ‘Clocking In,’ we see what it takes to run Primal Supply in Philadelphia “I don’t think I’ll ever not be hands-on,” says Primal Supply owner Heather Marold Thomason. “I think it’s really just my personality.”. When Thomason opened her Philadelphia-based whole animal butcher business in 2016, her goal was to improve the local food supply chains that supported farmers.
Focus POS
MARCH 31, 2021
5 Ways Restaurants with Online Ordering are More Successful. . Changing customer preferences have encouraged tech-savvy trends to soar in every industry, and restaurants are no exception. Due to the pandemic, businesses across all industries have implemented online ordering capabilities in order to keep business booming despite in-house capacity limits or even complete shutdowns.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Modern Restaurant Management
MARCH 31, 2021
The pandemic has left restaurateurs around the world scrambling for ways to diversify their product offerings and continue to attract business. In a time when uncertainty abounds and cost-effectiveness is essential, businesses that can still offer their clients a safe, comfortable place to retreat will be that much closer to survival. Smart business owners who find inexpensive, creative ways to anticipate and fulfill customers’ needs will stand out through COVID-19 and beyond.
Next Restaurants
APRIL 1, 2021
By Adrian Johansen, Contributor. When people talk about the restaurant industry, conversations often revolve around those older entrepreneurs that are firm fixtures in the sector. Indeed, any talk surrounding Millennials is usually limited to the perspective of how business owners can attract more of them as customers, ignoring the fact that many are keen to enter into the field as culinary entrepreneurs.
EATER
MARCH 30, 2021
Shutterstock. If your local pizzeria sells dough to go, buy it This post originally appeared in the March 29, 2021 edition of The Move , a place for Eater’s editors to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. I was raised in a house by two people who rarely went to restaurants, preferring instead to make most of their meals at home.
Restaurant Technology Guys
MARCH 28, 2021
Join Jeremy and Savneet for a wide ranging conversation about the history of the POS in restaurants and what Savneet and his team are doing to change the face of modern POS at PAR. POS Systems | Restaurant Point of Sale Solutions | Hardware (partech.com). The post 113. Restaurant Technology Guys Podcast Ep. 113 – Talking restaurant technology with PAR CEO Savneet Singh appeared first on Restaurant Technology Guys.
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Modern Restaurant Management
MARCH 30, 2021
A helping of BBQ and big data are served up in this episode of The Main Course as host Barbara Castiglia of Modern Restaurant Management (MRM) magazine chats with Joe Tenczar, Chief Strategy Officer at Sonny’s BBQ. Tenczar is a tech and visionary expert helping the brand to evolve with technology. Tenczar also realizes that customer behavior changed, but the company is following that trend. “We’re an information company.
Restaurant365
APRIL 1, 2021
For multi-unit restaurant operators, your store-level restaurant manager is one of the greatest influences on an individual location’s performance. If you have multiple locations, you have probably seen that even within the same concept, stores can vary significantly in culture, performance, quality, service, and more. Your restaurant group can emphasize core values, a powerful mission statement, or introduce a new company-wide initiative—and yet, there may still be stores that remain unde
Indoor Media
APRIL 1, 2021
Whether you’re a new salon or a household name, everyone has slow days. While some salon owners might close or focus on prep and maintenance during these times, there are plenty of ways to get customers in the door. Remember that the easiest way to win new customers is through solid marketing. You may be the best in your field, but without a strong advertising campaign — how will new customers learn about you?
Restaurant Clicks
MARCH 30, 2021
In the City of New Brunswick and looking for an authentic Mexican Cuisine experience? Check out these lovely local restaurants and be sure to try them the next time you’re in town! Best Mexican Restaurants in New Brunswick, NJ. Tacoria Bubbakoo’s Burritos Fat Cactus Cantina La Catrina Taco House La Hacienda. Tacoria. 56 Easton Ave, New Brunswick NJ 08901 Phone: 732-317-2070 View Menu.
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Modern Restaurant Management
MARCH 30, 2021
For continuous use or the occasional batch, it’s important to have the right mixer for the job. Having a mixer that’s too large or too small can increase costs and affect performance in the kitchen. To make the best selection and ensure the equipment lasts, it’s helpful to understand some common myths about mixers. Myth 1: More Is Always Better.
Food Business
APRIL 2, 2021
Stewarding their land and serving gorgeous meals in Albuquerque's North Valley. What you'll notice when you arrive is a working farm, a restaurant, outdoor spaces purposed into picnic areas, and a team of professionals. This is the brainchild of a father and daughter team. David Montoya purchased the farm forty years ago, rather than seeing it turned into a housing development.
Lady Boss Blogger
APRIL 1, 2021
I’m positive you’ve heard of at least one incredible LinkedIn success story. Many people wonder how this LinkedIn success is even possible. How did someone become successful in their profession by using a social media platform? It’s much simpler than most might think! Here are 5 tips for professional success on LinkedIn. 1. Make Connections […].
Aaron Allen & Associates
APRIL 2, 2021
Acquisitions typically drive one-fourth of restaurant industry growth. And there’s plenty of capital to put behind foodservice companies. But there is an even bigger opportunity to invest beyond restaurant operators and into enterprises that are not even on the radar right now (like those looking to alternative formats and improved unit economic models, as well as transformative technologies ) that will jump to very large valuations over the next few years.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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