June, 2022

WARNING: Restaurant Culture In Crisis

Embrace the Suck

Interview Series: Brian Duncan of Down To Earth Wine Concepts. Here is another interview from The CONQUER Online Restaurant Summit with my friend Brian Duncan. Brian always has a unique understanding and view of the world. The topic for this talk was how Restaurant Culture is in Crisis.

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Why Today’s Customer Experience Requires Technology, Human Touch


This article was written by Tony Smith, co-founder and CEO and appeared in Fast Casual. Explore how to find the perfect balance of high-tech and high-touch service. When I picture a restauranteur there are three qualities that immediately come to mind: Entrepreneurial. Determined. Resourceful.


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Culinary Cues

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? Why would I choose to support a locally owned restaurant?

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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

Whether you want to call them ghost kitchens, dark kitchens, cloud kitchens, or something else, there's no denying that this new model has exploded in popularity these past few years.

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Take Control of Profit Margins with AI-Powered Forecasting

Leaders in the restaurant industry are using cutting-edge AI and machine learning to reduce uncertainty, plan ahead with staff and resources, and increase their bottom line. Grab this white paper to learn how to take advantage of this emerging trend.

5 Signs You Might Have a Bar Inventory Problem

Sculpture Hospitality

Nobody ever said managing a bar inventory is easy. It requires consistent inventory counts, calculations that give you insights into overall business performance, your team to record data accurately and a range of back-end processes. Bar Inventory

More Trending

Understaffing: What it Is And How it Hurts Your Business


In recent years, understaffing has become a very real issue for many businesses. As long-time employees begin to retire and staff of all experience levels leave to seek their fortunes elsewhere, businesses of all types and sizes must somehow function with a skeleton crew.

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5 Restaurant Technologies Taking Root


This article was written by Mandy Wolf Detwiler for QSRweb.com . The Solo Fleet by ElectraMeccanica has three wheels and storage for food containers. Photo by Networld Media Group. Restaurant technology has grown in the last few years.


Culinary Cues

For me, some of the most important tools for life were gained in the kitchen. They were gained when I had to wake up at 4:00 a.m. to be in the kitchen by 5:00. They were gained when I worked on my feet for a ten- or twelve-hour shift.

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How to Develop a Successful Franchise Advisory Council (FAC)

7 Shifts

What do site visits, paperwork, and meetings have in common? They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy.

The Ultimate Guide to Switching POS Providers

Change is good. Changing to a new POS system is even better. Goodbyes are never easy. But if your POS system isn't meeting your needs, then it's time to say sayonara. But before you officially switch POS providers, there are a few things to keep in mind. Download the guide to learn more.

Does A Bar Inventory Spreadsheet Work?

Sculpture Hospitality

Whether you’ve been researching bar inventory management systems for a while now, or are just starting out, the first option you’ll likely gravitate towards is a spreadsheet. Spreadsheets are an inexpensive and seemingly easy-to-use tool for managing your bar and restaurant inventory.

MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Is a POS Really Worth the Investment?

Restaurant Engine

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant.

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7 Father’s Day Ideas to Drive Restaurant Sales


Written by Tony Smith, CEO and co-founder of Restaurant365 for Fast Casual. While it may take some time for kids to appreciate a father’s wisdom, Father’s Day is an annual opportunity to show Dad how loved he is. A very popular way to show the love is by taking him out to eat.

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Think You're a Restaurant Customer Experience Expert?

Can investing in customer experience earn your restaurant higher revenue and repeat business? Test your know-how with HungerRush's quick, five-question quiz.


Culinary Cues

Setting aside the challenges of today, it is important to recognize just how instrumental the restaurant business is to society and how significant the role of cooks and chefs.

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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic.

2022 131

What is a Bar / Beverage Inventory App?

Sculpture Hospitality

Running a bar or restaurant can be a seamless process, when you have the right tools to support you and your team. A bar inventory app is one of those tools and can be an incredibly effective way to manage your bar’s inventory. Bar Inventory

Restaurant Retention: How to Keep Employees Happy

Modern Restaurant Management

During the Great Resignation of late 2021, staggering numbers of employees left their jobs in search of new opportunities. Lack of opportunity, low pay, difficulty with childcare, and feeling disrespected at work were amongst a wide variety of factors listed as motivators.

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Niche Solutions vs Comprehensive Platforms

Save yourself time and money – ditch the niche.

Pride ’22: How to Make Your Restaurant an Inclusive Space


Restaurant owners want their commercial kitchen and front-of-house to be a place where employees and patrons alike feel safe. For Pride month 2022, we spoke to LGBTQIA+ members in the restaurant industry for their perspectives on inclusivity.

2022 123

9 Strategies to Retain Restaurant Talent


This article was written by Tony Smith, Co-Founder and CEO of Restaurant365 and appeared in Hospitality Technology. With the US seeing no end to the worker shortage in the near future, focusing on employee retention is the only clear solution to keeping restaurants staffed.

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Why Your Restaurant Needs Innovative Inventory Optimization Tools


The need to stay on top of everything in your restaurant and bar business can feel overwhelming. But, it doesn't have to be. Did you know that today's technology can enhance your restaurant and bar's operation and customer satisfaction through proper inventory planning? Restaurant Management

Franchise Compliance Guide: Laws + Agreements

7 Shifts

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place.

The Ultimate Guide to the Best Restaurant POS Systems

No restaurant POS system is a one-size-fits-all solution. And with so many options out there, finding the best restaurant POS system for your venue can be a lot of work. Get the key details of the best restaurant POS systems here.

How Much Inventory Should A Restaurant Carry?

Sculpture Hospitality

There’s nothing worse than having to eighty-six a popular menu item. Not only is it frustrating for chefs and kitchen managers, but it can also have a huge effect on customer satisfaction, leading to lost customers and negative reviews. Restaurant Inventory

Best Practices to Prevent Theft in Your Restaurant

Modern Restaurant Management

Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. That totals between $3 and $6 billion annually.

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The effect of employee treatment on the guest experience


Employee experience may be more linked to customer and guest experiences than most business executives would ever imagine. One statistic shows that companies with great customer experience ratings have more engaged employees at a rate of 1.5 times than their less-successful competitors.

Why Today’s Customer Experience Requires Technology, Human Touch


This article was written by Tony Smith, co-founder and CEO and appeared in Fast Casual. Explore how to find the perfect balance of high-tech and high-touch service. When I picture a restauranteur there are three qualities that immediately come to mind: Entrepreneurial. Determined. Resourceful.

Don't Let Delivery Apps Dash Your Restaurant's Revenue

Get our free, must-read guide to optimizing your restaurant's online ordering capabilities to maximize revenue.

Shifting Strategic Approach to EOI – A Win-Win Solution for Food Operators, Landlords & Developers

Future Food

Firstly, let me set the background to why we have written this article. The ups and down of the past 24 months has; and is continuing to batter the food and hospitality industry from every angle.

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[Podcast] The new customer loyalty with Phil Crawford of CKE Restaurants

7 Shifts

Episode Summary. Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back.

How Digital Hiring Platforms Help Short-Staffed Restaurants?

Goliath Consulting

Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes.