Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 165

Consumer Goods Restaurant Law Audits Customer Service 165

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. From beginning to end, the dining experience is filled with close in-person interactions. Restaurants are a people-oriented business.

Restaurant Law 165

Restaurant Law Recruiting Customer Experience Dine-in 165

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JUNE 11, 2020

OK, so here we are: restaurants are beginning to re-open (maybe prematurely, maybe not) and we are all scared to death. We are fearful that 25% or 50% capacity in our restaurants will not allow us to survive – so, what’s the point? Well, for one thing – normal really wasn’t that great for restaurants – was it?

Restaurant Law 324

Restaurant Law Customer Service Customer Experience Food Supply 324

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

OCTOBER 27, 2021

Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. Restaurants have responded to this demand, and more businesses are subscribing to food delivery apps. Restaurants will need to digitally transform their internal operations. QR codes will replace hardcopy menus.

Customer Experience 204

Customer Experience Recruiting Customer Service Delivery 204

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 115

Fast Casual Front of House Fine Dining Mobile Ordering 115

Modern Restaurant Management

MAY 4, 2021

While careful labor management has always been an important part of controlling prime costs in the restaurant industry, operators should be looking toward better ways to manage labor costs with competition for labor increasing and a potential minimum wage increase on the horizon. Holistic View of Labor Metrics. Data-Based Decision Making.

Management 216

Management Management Point of Sale 2000 216

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

The Restaurant Times

MAY 14, 2023

Gauri Devidayal, an accomplished entrepreneur, author, and influential figure in the Indian restaurant industry, serves as a beacon of inspiration for women everywhere. ” Additionally, she holds the position of joint secretary at the National Restaurant Association of India.

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

EATER

NOVEMBER 7, 2023

Ellen Mary Cronin/Nat Belkov Where to eat well, right now A great new restaurant can be a fun experience. A best new restaurant announces itself as part of the national dining conversation. Each restaurant on this list does more than offer an exceptional meal, it also reflects something larger about the way we eat.

2023 98

2023 Fine Dining Dine-in Restaurant Law 98

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco. million meals in just six weeks.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JULY 24, 2020

In recent years, the restaurant and bar industry has undergone major education from law enforcement officials on how to respond to active shooters, with a consensus forming around the basic idea of “Run, Hide & Fight.” million higher than the number conducted in March 2019. How Active Shooter Events Unfold.

Restaurant Law 108

Restaurant Law Employee Relations Document Events 108

Indoor Media

JUNE 3, 2021

That said, many restaurants are still struggling to get back on their feet. If you owned a restaurant during the pandemic, whether newly opened or a long-time local fixture, you had to deal with all kinds of issues. In January 2021, bar and restaurant unemployment was 14.4 percent, compared to the total U.S.

Advertising 88

Advertising Restaurant Law Food Supply Customer Service 88

The Restaurant Group

JULY 29, 2022

Food, vendors, access to quality ingredients, staff — there are so many aspects to a restaurant that it can be easy to overlook a pivotal and foundational aspect: your layout. No matter which way you go about it, there’s no ignoring the fact that your restaurant floor plan is important to your dining establishment’s success.

Kitchen Safety 78

Kitchen Safety Seating Restaurant Law Food Safety 78

Modern Restaurant Management

APRIL 1, 2021

Take restaurant ordering, for example. Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. Isn’t it amazing how much things can change in a year?

Online Ordering 116

Online Ordering Mobile Ordering Social Media Delivery 116

EATER

JUNE 23, 2020

Osteria La Buca, in Los Angeles, is among the many restaurants that pivoted to selling groceries in addition to or instead of takeout during the COVID-19 pandemic. And what’s emerging is the picture of a new reality — full of many “new normals” — for the restaurant industry. Even the most powerful and/or beloved restaurants may close.

Fine Dining 104

Fine Dining Fast Casual Consumer Goods 2008 104

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 185

Social Media Food Safety Cash Management Kitchen Safety 185

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Fast food reigns supreme.

2021 185

2021 Fast Casual Mobile Ordering Guest Recovery 185

EATER

MARCH 19, 2021

COVID-19 changed the way we dine out forever. It was one year ago that COVID-19 forced dining rooms across America to close, shutting down countless restaurants in the process. The past 12 months have seen restaurants navigate changing regulations with little guidance from the government. Takeout drinks.

Kitchen Safety 117

Kitchen Safety Outdoor Food Safety Small Business 117

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 153

2020 Influencer Point of Sale Food Safety 153

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. trillion in sales by 2030.

2019 157

2019 2020 Employee Relations 2030 157

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S.

Hospitality 143

Hospitality Food Consumer Goods Point of Sale 143

EATER

JUNE 29, 2022

Restaurants like New York’s Rowdy Rooster are showing how Indian fried chicken is not just a riff on the Southern American staple Chintan Pandya and Roni Mazumdar, the pair behind restaurant group powerhouse Unapologetic Foods, want you to know that their new fried chicken restaurant, Rowdy Rooster , is not the “McDonald’s version” of Indian food.

Fast Casual 98

Fast Casual Dietary Restrictions Restaurant Law Food Order 98

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants.

2021 160

2021 Loyalty Program Retail Online Ordering 160

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. AAG Named Franchisee of the Year.

Franchise 154

Franchise Franchising Loyalty Program 2022 154

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Foodable

SEPTEMBER 8, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Episode Highlights: DiMartino Booth describes the dire situation most restaurants around the country are facing.

Employee Relations 71

Employee Relations Small Business Restaurant Law Government 71

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast.

Sports 120

Sports Point of Sale Entertainment Customer Experience 120

Next Restaurants

MAY 26, 2020

Even though the COVID-19 pandemic persists across the globe , governments have started easing lockdown restrictions and allowing restaurants to reopen finally. . Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Restaurant’s Offerings. The webinar is on May 28th, 2020 at 4pm ET.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 154

2020 Mobile Ordering Point of Sale Fast Casual 154

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Restaurant Clicks

JUNE 10, 2021

These content creators are not on our list because they have the most followers – they are on the list because we have deemed them as highly engaged, committed to the success of local restaurants, and are authentic in their food reviews. They have used their immense talent to help out local businesses, especially restaurants.

Food 148

Food Travel Influencer Article 148