Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Today’s jobs for cooks and bakers are in short supply, and they likely will be for a period of time.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

OCTOBER 31, 2022

As the winter months quickly approach, restaurants must prepare to continue serving their customers while navigating weather and health and safety challenges. Ongoing inflation, higher interest rates, escalating food prices, and a tight labor market across industries add to the uncertainty. Get Ready Early.

Food Supply 186

Food Supply Outdoor Supplies Customer Experience 186

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. Measures and Use Cases.

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Fine Dining Kitchen Safety Customer Service Employee Relations 194

Modern Restaurant Management

MARCH 30, 2022

Over the last few years, restaurants have been feeling the heat amid concerns about COVID-19, worker shortages and rising food prices. There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. Don't Put Restrooms on the Back Burner. Encourage proper hand hygiene.

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BOH FOH Kitchen Safety Front of House 184

Modern Restaurant Management

JUNE 8, 2020

” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. Food safety sanitation procedures are more important than ever to combat the novel coronavirus. Implement COVID-19 Safety Protocols.

Food Safety 199

Food Safety Social Media Website Management Food Supply 199

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. Let’s run through a little scenario.

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Travel Delivery Food Food Order 370

Modern Restaurant Management

OCTOBER 18, 2022

Are you trying to differentiate your brand and stand out from the competition? Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. You already provide delicious food, exceptional customer service, and an inviting atmosphere, right?

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Audits 2040 Food Safety Consumer Goods 186

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever.

Fast Casual 162

Fast Casual Food Safety Loyalty Program Customer Experience 162

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

NOVEMBER 12, 2021

Imagine you operate a multi-site restaurant organization known for its elegant holiday dining and delicious catering. You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. freezers, food warmers, fryers, etc.).

Equipment 193

Equipment Kitchen Safety Food Supply Food Safety 193

Modern Restaurant Management

MARCH 4, 2021

While the green light to reopen is long-awaited good news, as various states continue to allow establishments to open dining indoors at a limited capacity, there are monumental impacts to the overall foodservice industry and subsequent impacts on the food and beverage manufacturers and distributors who are called upon to act quicky.

Food Supply 128

Food Supply Food Safety Food Truck Inventory 128

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Recent surveys are showing the vast majority of Americans have been cutting back on dining out.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. Everything matters.

2022 178

2022 Fast Casual Customer Service Food Safety 178

Modern Restaurant Management

MAY 16, 2022

restaurant sector is gaining steam after coming out of a two-year pandemic that shuttered doors and curbed eatery revenues dramatically. According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. Food Delivery Issues. That’s up from $640 billion in 2020.

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Insurance 2022 Food Safety Delivery 204

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry.

Serving 185

Serving Loyalty Program Food Supply Point of Sale 185

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. As the restaurant industry begins to rebuild itself, restaurants are now confronted with supply chain shortages as well as a labor shortage.

Management 186

Management Management Seasonal Menu Customer Experience 186

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. People are stepping out of their bubbles, and restaurants have a limited chance to make a strong “first” impression. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 188

Customer Experience Customer Service Online Ordering Food Safety 188

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds."

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

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Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

OCTOBER 20, 2021

Dining rooms are open, but staff isn’t available. Commodities are in demand, but supply is short. Its Q3 Quarterly Survey asked questions about vaccination mandates, changing work habits, current restaurant usage and future dining intentions. Dine-out will continue to drive full-service traffic.

2021 212

2021 Dine-in Customer Service Casual 212

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

OCTOBER 27, 2020

Let’s take a look at four ways your QSR should innovate, that have already shown success elsewhere. Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. We’ve seen entire states reopen and re-close in short order due to spikes in cases.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

NOVEMBER 11, 2020

Whether a restaurant, bar, food market, or similar establishment, creating outdoor seating has allowed many businesses to remain afloat throughout COVID and will be crucial for the coming months. However, before putting up your tent or enclosures, there are important safety considerations to address first: 1. tents, bubbles, etc.),

Outdoor 166

Outdoor Seating Food Safety Design 166

Goliath Consulting

AUGUST 28, 2020

According to an analysis by Buyers Edge Platform, a restaurant supply-chain company in Waltham, MA, restaurants are now spending 38% more just on food costs alone (1). Navigating the balance of loss and profit and figuring out win-win scenarios for both operators and customers is sure to be the key to a restaurant’s future success.

Pricing 158

Pricing Menu Food Supply Food Safety 158

Modern Restaurant Management

FEBRUARY 23, 2021

Never Take Advantage of the Guest. At Finally Restaurant Group, we take pride in becoming part of the community in exceptional small towns across the country. ” He would never take them for granted with short-sighted decisions like cutting portions and raising prices, however tempting that solution may be. franchisees.

Leadership 176

Leadership 2002 Airlines 2001 176

Cheetah

NOVEMBER 18, 2020

Over time, we learned that we share the same values of using fresh quality foods and giving to the community – that’s where our relationship started and that’s what it continues to build on. Zareen Kahn’s Mission to Change the Indian/Pakistani Food Experience. Authentic Food Cooked with Love. COVID-19 Can’t Stop Zareen’s.

Ordering 139

Ordering Food Supply Customer Experience Online Ordering 139

Modern Restaurant Management

NOVEMBER 3, 2021

Long-time food and hospitality employees left the industry, choosing to look for positions that had more consistent hours or less potential for COVID exposure. Then demand began to rise again, and customers began dining out more and ordering more take out. Prioritize Your Employees’ Wellbeing.

Inventory 169

Inventory Training Food Safety Take-out 169

Modern Restaurant Management

JULY 15, 2020

The reopening of dining rooms continues to be much slower for limited-service brands, with many restaurants choosing to continue to operate under off-premise only given their relatively higher volumes in those channels. State of the Plate 2020 – top foods across various cities. Top Foods of 2020.

2020 193

2020 Mobile Ordering Point of Sale Fast Casual 193

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. DELIVERY: Food deliveries have soared in the past couple of months. Here are our best guesses for the business trends of 2021.

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2021 Point of Sale Food Safety Kitchen Safety 135

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Towards the end of each calendar year, we like to take a look back at how the industry has shifted, the trends that have taken off, and try to pre-empt the future face of the industry.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

NOVEMBER 30, 2020

Curbside is something that the industry always needed to figure out. It's extremely convenient if you just want to quickly run in and out and grab something. The Third Surge: When Patrons Take the Stage. What's that mean for restaurant safety? It could be that you've got mobility issues.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186