EATER

JANUARY 8, 2021

Three designers on the inspiration that goes into creating the bottles you reach for. As the design director of Eater, judging things on how they look is part of my job. Designer and founder of Studio MMBB. Mel Barat Bours is a visual storyteller who explores narratives through art direction, design, and illustration.

Design 350

Design Book Take-out Back of House 350

The Rail

MAY 30, 2025

What you offer and how you present it count, whether it's plant-forward cuisine, fusion cuisine, or interactive dining arrangements. A significant part is also played by tech integration ; loyalty programs, app-based ordering, and QR code menus are not innovations but necessities.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

MARCH 17, 2021

The biggest factors to consider when developing one are: location, size, and design. Presenting the message to the customer from a variety of angles and putting an emphasis on visibility can be key. Customers can identify with a brand that designs for them and creates a better customer experience. Sign Location and Design.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

SEPTEMBER 17, 2022

Southern Glazer's Wine & Spirits unveiled the results of its 2022 Liquid Insights Tour , a coast-to-coast educational initiative designed to explore and identify the latest trends in cocktails and wine. Orange wines also appeared more frequently than ever before, often presented on menus in a combined rosé and orange section.

Guest Recovery 474

Guest Recovery Consumer Goods Hotels Beverage 474

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. This also presents a huge opportunity. The design should make ordering feel seamless and enjoyable so guests are more encouraged to use the technology again and again.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. For example, Chick-fil-A is debuting advanced store designs to engage new audiences, introducing two new architectural concepts.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Goliath Consulting

DECEMBER 23, 2021

Metaverse was designed to be the future of e-commerce, gaming, remote work, fitness and even interpersonal relationships.” 4 It serves as virtual and augmented reality which expands possibilities for businesses to be innovative and differentiate themselves from their competitors. Meta Restaurants.

Social Media 396

Social Media 2014 Customer Experience Online Ordering 396

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. This oversight presents untapped potential to extend a franchise's reach and impact from the inside out. Picture this: You're at the annual franchisee meeting.

Communication 471

Communication Franchising Franchise Leadership 471

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way.

Menu 482

Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

APRIL 2, 2024

Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

SEPTEMBER 21, 2020

Instead of seeing the crisis as an obstacle, Erik saw it as an opportunity to innovate. So we set out to design the services and bundles that would meet these needs. We quickly put all hands on deck designing the packaging, pricing and sales collateral around the products that could help restaurants most. Sh*t has Hit the Fan.

Front of House 488

Front of House 2009 Reservations Website Management 488

Culinary Cues

NOVEMBER 10, 2023

What if the chef, manager, and owner were required to do the same, in essence proclaiming they approve of the work as presented to the guest? Are you proud to present this to your teammates, manager, or guest?” Assign cooks the responsibility to design menu features and then celebrate their work. Is there room to improve?

Seminar 443

Seminar Front of House Back of House Workshop 443

Modern Restaurant Management

FEBRUARY 2, 2024

The need for innovation and efficiency has never been greater in this evolving scenario. Overview of Network Solutions Within the restaurant industry, networking solutions encompass a broad range of technologies designed to create a more connected and efficient operational environment.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

MARCH 14, 2024

This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning. Each recommendation is more than a suggestion; it's a reflection of the event's ethos, designed to enhance the dining experience profoundly.

Events 472

Events Innovation Customer Experience Technology 472

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. These services are designed to supplement transactional purchases with recurring revenue of subscription loyalty programs, which is obviously critical in these uncertain times. Reinforcing Revenues.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Culinary Cues

FEBRUARY 29, 2020

These “innovators” are constantly looking for the next interesting interpretation of food – the restaurant chef who teases them with food preparations that strike a chord, who makes them challenge how they think about food, and puts a smile on their face. There is a percentage of the consumer population that responds very well to this.

Fine Dining 520

Fine Dining Café Customer Experience Menu 520

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. As we look ahead, we are focused on delivering innovative solutions that not only address challenges we foresee, but propel this industry to new heights. And that evolution is fueling a more innovative, efficient, and people-first future.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 10, 2020

Imagine diners enjoying a curated, educational dining experience with artisans, stylists, and designers that provide samples to your diners in an effort to pair craftsmanship of design with the delicacies of the food palette. Why not offer a themed menu for diners in the restaurant, as well as at home?

Education 493

Education Entertainment Social Media Sustainability 493

Culinary Cues

OCTOBER 27, 2023

This can create a high level of intrigue among those who love innovation and are always ready to see what the chef can do. Will the flavors and presentations of the food suffer? This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given.

Hiring 449

Hiring Training Pricing Presentation 449

EATER

MAY 25, 2023

After a stint in the beauty world, Jack missed working in food and found herself drawn to mission-driven brands, so she jumped at the opportunity to join the product marketing and innovation team at Bowery Farming , a company dedicated to vertical farming, a practice of growing crops in stacked layers, often in a controlled environment.

Innovation 246

Innovation Food Consumer Goods Food Supply 246

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. When it is ever-present, the mission will become an essential part of your business culture. Ahh…the mission statement.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

OCTOBER 20, 2020

Opportunity to Innovate. Although another shift in dining protocols may seem daunting to restaurant owners, it presents an opportunity for innovation — a call many restaurants have already answered during the pandemic.

Outdoor 480

Outdoor Dine-in Training Government 480

A Wine Story

AUGUST 5, 2020

Should designers create specific labels to capture the eye of a Millennial consumer? Evan Goldstein MS brought up a label design produced by an Italian firm decades ago, in which the front label was the size of a postage stamp. A new trend this year, noticed by the panelists, is that some designers are not using a capsule at all.

Innovation 168

Innovation Point of Sale Education 2020 168

Modern Restaurant Management

AUGUST 15, 2023

Nyle Deane Fortunately for Wisconsin diners, Deane’s innovative food is. Resourceful by nature, Deane has embraced recruiting from new programs at local tech colleges specifically designed to prepare restaurant workers. For Deane, homegrown culinary options are a central facet of his vision for the future.

Food Supply 419

Food Supply Recruiting Education Influencer 419

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. and Jim Plamondon and present a secretarial citation from the state. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. These bowls are designed to provide delicious options for first-time guests or those who are intimidated by all the choices.

Dietary Restrictions 472

Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

Modern Restaurant Management

JANUARY 31, 2025

restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. The yearly study is designed to determine the drivers of brand loyalty, including how the consumer views the category, compares offerings and ultimately buys the product.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

JUNE 24, 2020

Visa is introducing a range of locally designed programs and solutions to enable SMBs to drive efficiency and sales through acceptance of digital payments, building online businesses and incentivizing neighborhood support. ." with menus designed to offer the best-selling delivery items by region, market, and time of day.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

DECEMBER 27, 2019

The 3rd GCAs recognizes excellent restaurants nationwide through this final round of voting who have dedicated to innovate, to practice, and to provide extraordinary gourmet to consumers. Best Restaurant Design : Yamashiro (Los Angeles). Best Middle Eastern Restaurant : Cafe Mogador (NYC). Restaurant of The Year : Amélie (NYC).

Mobile Ordering 309

Mobile Ordering Customer Service Customer Experience Point of Sale 309

Modern Restaurant Management

MARCH 6, 2020

Dashboard services bring these disparate systems together and present them in a single tool, allowing managers, leaders, and owners to quickly gain a holistic view of their restaurants. It can be difficult just to keep the lights on, much less implement any new, disruptive innovations to the industry.

2020 515

2020 Coaching Front of House Customer Service 515

7 Shifts

JUNE 20, 2022

Benefits can include: Increased efficiency: Ghost kitchens are designed for efficiency with less staff, and can help restaurant owners save time and money. Stay present with customers. An extension of being transparent is staying present with your customers. What are the benefits of a ghost kitchen model? says Shawn Walchef.

Front of House 435

Front of House Food Truck Back of House Social Media 435

The Restaurant Group

DECEMBER 1, 2024

Let’s dive into a foolproof guide designed to make your launch a resounding success. A thoughtfully executed menu rollout ensures that every element, from flavors to presentation, aligns with your restaurant’s vision. Showcase Culinary Innovation – New items demonstrate your restaurant’s creativity and adaptability.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

JUNE 6, 2024

The company's Energy as a Service (EaaS) holistic offering is designed to improve the overall building environment, including air quality, functionality, aesthetics, and comfort for customers and employees. There is also a growing pressure from regulatory bodies to reduce carbon footprints and adopt eco-friendly practices.

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508