Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Traffic times. The reason?

License 461

License Hiring Equipment Point of Sale 461

Bingage

MAY 9, 2021

Are You facing less customer interaction? Customer engagement is all about converting a new customer into repeat customers, but… It’s not that much easy in such a competitive era where everyone is trying to capture more and more customers, so what is the measure you should adopt to stand ahead of the competition?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Foodable

OCTOBER 6, 2021

Campbell founded Review Trackers over ten years ago and helps over fifty thousand restaurants in thirty-five countries track and manage their customer feedback from websites like Google, Facebook, and Tripadvisor. Adding reviews is the thing that influences your ranking the most.

Influencer 77

Influencer Hospitality Website Management Reference 77

7 Shifts

FEBRUARY 15, 2022

Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. We refer to these employees as “51 percenters.” Your best marketing asset are the customers you already have. It's a full-on media company.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Future Food

OCTOBER 30, 2023

Image credit: Alana Dimou Sydney Fish Market Design is a major contributor in influencing a customer’s perception of a brand. It is essential that property managers and landlords can reference a tool to draw on in order to maintain consistency across all F&B retail lines.

Operations 78

Operations Uniforms Merchandise Small Business 78

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. The index for limited-service meals increased 0.7% The index for full-service meals increased 0.6%. The obvious question is how. versus 10.1%). over the last year.

Food 76

Food Loyalty Program 2023 2022 76

EATER

APRIL 30, 2024

A full morning’s labor yields enough eggs for one dinner service — not a huge return on investment. Foods influenced by Laos are especially prominent among Isan’s farm workers because they’re easy to assemble, transportable, and eaten by hand with local leaves and herbs. “We have been eating insects for centuries,” Num says.

Seasonal Menu 107

Seasonal Menu Agriculture Food Order Take-out 107

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. Read on to learn about the next big thing in food service industry. Customization. So, what do you need to know about chatbots? Artificial Intelligence in Restaurants.

Online Ordering 96

Online Ordering Allergens Customer Experience Food Order 96

Bingage

JULY 18, 2020

according to a study, over one million mentions on social media sites about the restaurant, food and beverage industry, 57 percent of these were about quick-service restaurants. Other than being creative, also focus on your customers. Re-share customer’s content. Go with Influencer Marketing (Highly Trending).

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

according to a study, over one million mentions on social media sites about the restaurant, food and beverage industry, 57 percent of these were about quick-service restaurants. Other than being creative, also focus on your customers. Re-share customer’s content. Go with Influencer Marketing (Highly Trending).

Delivery 98

Delivery Marketing Social Media SEO 98

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. The restaurant industry has been less inclined to embrace omnichannel strategies, although some sectors, notably quick-service restaurants, have been more enthusiastic about the approach.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Tableo

JUNE 21, 2023

Presentation and glassware selection Customers’ perceptions of drinks are significantly influenced by the choice of glassware. To keep glasses shining and ready for service, teach staff members how to properly wash, dry, and store them. So let’s cheers and get started!

Training 40

Training Serving Customer Service Customer Experience 40

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. As you prepare to interview qualified candidates, keep the job description on hand for reference.

2023 78

2023 Marketing Social Media Email Marketing 78

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. ABC managed to tap into a growing professional middle class in the region, which has partly been fueled by American influence.

Employee Relations 136

Employee Relations Travel Sports Social Media 136

The Restaurant Group

JULY 10, 2019

In general, demographics refer to quantitative characteristics such as age, gender, and geographic location used in marketing to segment large populations into small, marketable groups with similar characteristics and collectively influence many consumer trends, behaviors, and expectations. SERVING EVERYTHING WITH A SIDE OF TECH.

Technology 68

Technology Allergens 2011 Customer Service 68

EATER

JUNE 5, 2023

While cooks at lunch counters and street stalls whipped up meals in full view of paying customers, at finer establishments the work was obscured. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct.

Fine Dining 111

Fine Dining Customer Experience Fast Casual Dine-in 111

EATER

MAY 26, 2022

as well as custom-made serving tiers , which she creates by drilling through vintage pieces. “As Cynthia (who asked to be referred to by her first name) runs the vintage china company and appraisal service The Teacup Attic. Still, you’d think such accusations would be saved for politics, not vintage china.

Entertainment 104

Entertainment Fine Dining Back of House Social Media 104

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. What Is Customer Loyalty? In this case, we’re talking about customer loyalty. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Rocket Fuel

MAY 1, 2023

Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. Monitor delivery times, order accuracy, and customer feedback to ensure a positive experience.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Harbor Touch

DECEMBER 12, 2021

Restaurateur sounds like an overtly fancy word, but a restaurateur simply refers to anyone who owns a restaurant. Try reaching out to other restaurant industry influencers to collaborate on ideas, share successes and failures, and ultimately learn from them. A chef, a retiree, a businessman, or even a celebrity can bear the title.

Customer Experience 78

Customer Experience Hiring Customer Service Education 78

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? You must design a well-thought-out cafe floor plan to make sure you provide a pleasurable experience for your customers and staff (as well as satisfy all legal requirements for your cafe!). What is a Cafe Floor Plan?

Design 52

Design Café Customer Service Outdoor 52

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 162

2021 Fast Casual Mobile Ordering Social Media 162

Modern Restaurant Management

NOVEMBER 3, 2023

All it takes is one negative review or piece of criticism, and instantly, potential might customers turn away from your business and toward a competitor. At one point or another, we’ve all seen some food blogger or influencer’s content plastered across our social media pages. What Is Influencer Marketing?

Influencer 192

Influencer Book Marketing Social Media 192

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 178

2020 Fast Casual Point of Sale Online Ordering 178

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve). Check their references.

Catering 78

Catering License Transportation Advertising 78

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Restaurant365

JANUARY 28, 2020

Forecasting for restaurants is estimating key metrics like future sales, customer traffic, or menu item ordering mix based on historical sales data, economic trends, or market analysis. Projected sales and customer traffic data can be used in different areas of restaurant operations, primarily in controlling prime costs.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Full-Service Restaurants . Full-Service Restaurants . For a full-service restaurant, a net profit margin of between 3-5% is achievable. Fast Food And Quick Service .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Indoor Media

NOVEMBER 15, 2017

Without marketing and advertising, it’s tough to spread the word about your great business and bring in new customers. Here are 4 auto shop advertising campaigns that are sure to win over customers—and turn them into loyal brand advocates. Instead, take a page out of Victory Auto’s book and think like your customer.

Advertising 78

Advertising Social Media Coupons Email Marketing 78

Goliath Consulting

FEBRUARY 9, 2020

Aside from the sales opportunity, there are other clear benefits to incorporating food delivery at your restaurant, such as giving the restaurant increased visibility, exposure to new customers and gaining of valuable insights on purchasing trends 2,3. Reference: 1) [link]. Space and Staff. 2) [link]. 9) [link].

Front of House 74

Front of House Online Ordering Delivery POS 74

The Restaurant Times

AUGUST 5, 2022

According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. And the more you maintain your personnel, the more familiar faces your customers will see, and the stronger their bond will be with your restaurant.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

MadMobile

AUGUST 11, 2022

Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? Fast casual has a friendly sit-down atmosphere but does not offer full table service. A well-known full-service restaurant is P.F.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Black Box Intelligence

MAY 5, 2023

Today, quality customer surveys are few and far between. When it comes to delivering a best-in-class customer experience, the opinions of your guests matter. By asking guests what they think about their restaurant experiences, brands can unveil blind spots across customer interactions.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

Sling

FEBRUARY 2, 2020

Supplier relationship management (or SRM for short) is the practice of strategically planning for, managing, and optimizing all interactions with third-party organizations that supply goods or services to your business in order to maximize the value of those interactions. Consistency. Predictability. Inventory management. Innovation.

Management 78

Management Management Communication Customer Service 78

Goliath Consulting

JUNE 3, 2020

Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.”

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107