7 Shifts

JULY 22, 2022

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. Special Events. Staffing for summer. Reduce that cost with 7shifts.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

Touch Bistro

MAY 26, 2021

Dad is king for a day, which means millions of families will be on the hunt for Father’s Day restaurant specials to mark the special occasion. Plan the right Father’s Day restaurant specials and your venue could become the spot for not only Father’s Day feasts, but also repeat business on many other days throughout the year.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. 1 Set goals for the event ?? Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Restaurant Clicks

DECEMBER 1, 2021

They first opened their doors way back in 1918, and they’ve delivered a combination of elegant cuisine and five-star customer service ever since. You’ll work with the staff to develop a custom menu and wine pairing. Their private dining room features a long table along with several smaller ones that seat over 20.

Dine-in 106

Dine-in Specials Back of House Book 106

Squirrel Systems

APRIL 11, 2024

Part of this strategy involves understanding the role your servers should be playing to accommodate more diners and ensure service functions efficiently without downplaying the guest experience. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 94

POS Operations Mobile Ordering Front of House 94

Culinary Cues

NOVEMBER 6, 2022

Whenever I take the time to pause and reflect on my time working in restaurants and participating in restaurant experiences, I tend to categorize them as wow experiences, surprising experiences, and special experiences. Happy customers told their friends, and their friends told their friends.

Food Truck 393

Food Truck Customer Service Customer Experience Food Supply 393

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. Unhappy customers because employees are likely making more mistakes than usual. Control table turnover.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

MARCH 10, 2023

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. The partnership resulted in a 116-seat signature restaurant directly inspired by the chef’s menu. Conceived as a destination, The Desmond is tucked away in a slightly hidden location and an elevator ride is required.

Design 193

Design Customer Experience Magazine Seating 193

Modern Restaurant Management

DECEMBER 22, 2021

Dozens of new restaurants are opening worldwide every day, so it is important that your establishment attracts customer’s attention. It takes a memorable aesthetic that will pull customers in and keep them returning. Eliminate televisions from the walls so your guests can have a better experience with their friends and family.

Design 211

Design 2022 Front of House Sports 211

Culinary Cues

DECEMBER 1, 2019

The funny thing is that these small businesses – in this case – restaurants – cannot survive on that once-a-year recognition, or even the occasional special event. This is part of the small business experience that can rarely be duplicated in a larger chain operation. The number one thing small business needs is to get more customers.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

AUGUST 21, 2023

Prior to the challenging environment we currently find ourselves in, the significant availability of capital led to more of a “growth at all costs” mentality for businesses where profitability took a back seat. Does your brand speak to the customer in a way that few other food brands can? We always look for resonance.

Food 167

Food 2023 Social Media Customer Experience 167

Modern Restaurant Management

JUNE 10, 2020

It’s the perfect slow-down to tweak recipes and menus, do some deep cleaning, or consider fresh ways to change up the customer dining experience. ” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. Inside Out.

Outdoor 220

Outdoor Seating Customer Service Small Business 220

Squirrel Systems

FEBRUARY 28, 2024

In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. For instance, a customer who frequently orders vegan dishes might appreciate a discount on the new vegan menu items.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459

Open for Business

FEBRUARY 21, 2024

While à la carte lets guests customize each aspect of their meal, prix fixe pairs courses together, enabling chefs to showcase their skills and ensure balance. Some restaurants provide a middle ground, allowing limited customization within a set price. Just because You don’t need a special event to offer a prix fixe menu.

Menu 78

Menu Seasonal Menu Fine Dining Social Media 78

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Both approaches might cause your restaurant to fail in attracting new customers. Emphasize Best-Selling Items. Create a Conversation Trigger.

Marketing 226

Marketing SEO Front of House Website Management 226

Modern Restaurant Management

JUNE 15, 2022

Think cost-efficient signage options like easy-care acrylic sign holders or DIY signage such as acrylic sheets with removable – hence changeable for specials – chalk markers. If you’re short on space, think about plastic dividers – customers are accustomed to them – between tables. Walk-up Windows.

Casual 206

Casual Design Fast Casual Outdoor 206

Modern Restaurant Management

APRIL 27, 2022

If you aren’t prepared for the huge rush, customers may grow impatient, leave bad reviews, and be reluctant to return in the future. However, if you provide a seamless experience for families on Mother’s day, you can help to craft a memory that they won’t soon forget. That way, the potential of hold-ups is lower.

Management 211

Management Management Customer Experience Reservations 211

Modern Restaurant Management

MARCH 17, 2021

Attracting customers into your restaurant starts with their ability to easily identify and find your business. Consider this to be your first impression on any new customers — what do we want them to see? Presenting the message to the customer from a variety of angles and putting an emphasis on visibility can be key.

Outdoor 195

Outdoor Point of Sale Design Customer Experience 195

Ken Burgin

AUGUST 6, 2023

The FAQ (Frequently Asked Questions) list on a restaurant or cafe website helps the business and the customers. It also improves the customer experience, with clear, concise answers to customers’ most common questions, making their website browsing experience smoother – it saves time and phone calls.

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Modern Restaurant Management

MAY 10, 2021

It’s easy for restaurant experiences to be impersonal and ordinary right now, with face masks and takeout containers dictating the nature of dining. Upgrade Your Takeout Experience. Upgrade Your Takeout Experience. Delivery is still all about the guest experience and your value proposition. Differentiated Dining.

Food Safety 193

Food Safety Customer Experience Customer Service Entertainment 193

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note.

2024 188

2024 2023 Food Order 2013 188

EATER

SEPTEMBER 26, 2023

With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over. I found something special, beautiful, and new.

Employee Relations 129

Employee Relations Travel Sports Social Media 129

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

Online Ordering 201

Online Ordering Customer Service Fast Casual Recycling 201

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

SEPTEMBER 29, 2020

During the COVID-19 pandemic, restaurants everywhere are working to safely serve customers, while also creating an atmosphere that leaves patrons with a positive and memorable dining experience. As restaurants continue to navigate limited indoor dining capacity and customers wary to dine indoors, some are expanding into outdoor spaces.

Outdoor 188

Outdoor Customer Experience Dine-in Seating 188

Open for Business

NOVEMBER 21, 2022

There are digital tools that can help you create a customized floor plan and even preview it in 3D before moving all that furniture around. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Restaurant customer relationship management (CRM) software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Providing excellent service and a friendly atmosphere will earn you regulars – and those sought after five-star customer reviews. So how do we develop vital customer service?

Communication 177

Communication Training Dietary Restrictions Customer Service 177

Open for Business

JULY 7, 2023

Check out these eight examples of creative loyalty rewards programs that can attract new guests and encourage customers to keep coming back. Many chain restaurants offer their own customer loyalty programs— here’s a rundown of some of the most popular. Loyal customers can join the Tin Shop Social Club for a monthly fee of $39.99.

Loyalty Program 78

Loyalty Program Point of Sale Social Media Mobile Ordering 78

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195