7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Try an Online Form Builder.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. There are digital tools that can help you create a customized floor plan and even preview it in 3D before moving all that furniture around. Daily specials. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Online Ordering Will Continue to Thrive. Just as in any other analysis, there are both pros and cons. After all, comfort comes first.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 203

Technology Front of House Back of House Point of Sale 203

Squirrel Systems

FEBRUARY 28, 2024

In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. For instance, a customer who frequently orders vegan dishes might appreciate a discount on the new vegan menu items.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Modern Restaurant Management

JULY 14, 2020

Thirty-six percent of American diners follow restaurants on social media, with 39 percent of them doing so to determine if they want to order food from their establishment. ” Update your Online Presence. ” Update your Online Presence. Engaging with Diners on Social Media During COVID-19.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

SpotOn

FEBRUARY 27, 2024

After the austerity and hibernation of the first couple months of the year, the spring season brings ample opportunities to fill tables and reach new customers. You might need to re-up the supply in between seatings, so delegate easter egg hunt duties to your host or add it to your servers' sidework duties.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Deliverect

JANUARY 21, 2020

They’re looking for convenience, unique and personal food experiences and authenticity. With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. While off-premise orders are picking up, many people still love dining out.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. . Fewer People to Manage Internally .

Delivery 139

Delivery Customer Service POS Online Ordering 139

Restaurant Clicks

NOVEMBER 24, 2021

Many venues have private rooms for special occasions, a work dinner, a work party, or a wedding reception. You can make reservations for small parties online by visiting the restaurant’s website. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Restaurant Clicks

OCTOBER 14, 2021

All of their American classics get made to order, so you know all of your food will be fresh. This eatery that specializes in brunch has so much history packed into a quaint and cozy building. Hillside Farmacy combines quality food with even better service to create a wonderful dining experience. Order Online.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Restaurant365

JUNE 9, 2021

Focus on four main areas that touch the guest experience to get the most out of FOH business: Maximizing your revenue with your mix of dine-in, takeout, and delivery. Focus on the customer experience. First, start by examining the entire customer experience. Finally, how do you get a customer to return?

FOH 78

FOH BOH Front of House Back of House 78

Restaurant Clicks

DECEMBER 16, 2021

Every time I stop by, I order a large pizza with half pepperoni and half buffalo. Order Online. However, a dine-in experience showcases the creative shop’s retro 70s-like ambiance. Order Online. Ayoub has over 45 years of culinary experience. Order Online. Order Online.

Online Ordering 113

Online Ordering Small Business Dine-in Customer Service 113

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant Clicks

DECEMBER 30, 2021

Particularly, if you were looking for authentic Japanese cuisines like sushi or sashimi, then continue to review our comprehensive list of the best restaurants to order sushi from in Crown Heights. The kitchen serves specialty sushi rolls, and guests can enjoy their meal in the restaurant or order sushi for delivery or curbside pickup.

Online Ordering 113

Online Ordering Reservations Bar Dine-in 113

Open for Business

MAY 19, 2023

Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Harbor Touch

NOVEMBER 21, 2022

Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. There may be special licenses or permits you will need in order to open your bar. So let’s get started! Expert Tips for Starting Your Own Bar.

Bar 78

Bar License Restaurant Law POS 78

Restaurant Clicks

APRIL 9, 2021

Order your pizza or make your reservation early for Pupatella. Order Online. A casual dining experience, Colony Grill offers delicious pizza in a spacious restaurant with large screen televisions. Order Online. A great choice for your first experience at Timber? Order Online.

Online Ordering 158

Online Ordering Casual Food Order Dine-in 158

Restaurant Clicks

NOVEMBER 13, 2021

For top-notch eatery experiences, check out my list to see the options for the best brunch in Dumbo! With a cozy interior and a sunny backyard, Vinegar Hill House provides a homey and historical aesthetic to their brunch experience. Order Online. Order Online. Order Online. The Atrium Dumbo.

Front of House 109

Front of House Café Online Ordering Reservations 109

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Yank Sing view ordering counter Image by William Duff Architects. Connecting with the Home Chef.

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244

Restaurant Clicks

DECEMBER 20, 2021

Livingston Manor House of Wax Amarachi The Rockwell Place Someday Bar NYC Bohemien Bar The Binc Elsa Grand Army The Brazen Head 33 Lafayette Fulton Hall Superfine 68 Jay Street Bar O’Keefe’s Bar & Grill Custom House Mo’s Bar & Lounge. Order Online. Order Online. Livingston Manor.

Front of House 103

Front of House Online Ordering Bar Seasonal Menu 103

Restaurant Clicks

DECEMBER 10, 2021

I loved all their mezze and recommend ordering numerous plates like the classic hummus full of crispy chickpeas, perfectly light, fried falafel with tahini and fresh pita, and the spiced, roasted cauliflower. Order Online. Order Online. Order Online. Sushi Katsuei. Make a Reservation.

Online Ordering 117

Online Ordering Front of House Seasonal Menu Café 117

Restaurant Clicks

NOVEMBER 21, 2021

A special brunch is offered on Sundays. For an entree, I ordered the poached salmon in Chambord and served with a Port Wine reduction. I would also recommend trying one of the tasting menus with the wine pairing for a unique culinary experience. Order Online. Order Online. Make a Reservation.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118