7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Squirrel Systems

FEBRUARY 28, 2024

In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. Two such powerful tools are loyalty programs and reservation systems.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

OCTOBER 31, 2022

you'll use, and what makes your new business special. Include a headshot, quick bio, and list of relevant experience. This covers the customer base you're hoping to appeal to, your position in said market, and what you'll do to catch people's eyes. Who is your target customer? Check out these successful restaurant ideas.

Point of Sale 397

Point of Sale Back of House Document Download 397

Open for Business

NOVEMBER 21, 2022

There are digital tools that can help you create a customized floor plan and even preview it in 3D before moving all that furniture around. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Restaurant customer relationship management (CRM) software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Bingage

APRIL 20, 2022

Do you experience a decrease in customer traffic? You should explore techniques which could attract customers to the business and drive business. There are a lot of people doing the same shitty things for better customer engagement and increase sales but only 30 to 40% hardly get success. Special Days offer.

Loyalty Program 52

Loyalty Program Seating Advertising Outdoor 52

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience. Bar seating with light bites continues to be a hospitality trend.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

The Rail

APRIL 11, 2024

But if you want a continuous flow of customers, you must market your services continuously to potential guests, even when business is good. Restaurant email marketing is the best way to attract new customers, increase table occupancy, and build a loyal customer list. Here are some ways to use email marketing effectively.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. By scanning codes with a smartphone, customers are taken to your digital content instantly — be it menus, special offers, or even your social media pages. Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. Surprisingly, 88 percent of U.S. marketers have witnessed business growth by using personalized messaging.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Restaurant365

JUNE 9, 2021

Focus on four main areas that touch the guest experience to get the most out of FOH business: Maximizing your revenue with your mix of dine-in, takeout, and delivery. Focus on the customer experience. First, start by examining the entire customer experience. Finally, how do you get a customer to return?

FOH 78

FOH BOH Front of House Back of House 78

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Harbor Touch

NOVEMBER 21, 2022

Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. There may be special licenses or permits you will need in order to open your bar. So let’s get started! Expert Tips for Starting Your Own Bar.

Bar 78

Bar License Restaurant Law POS 78

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Ticket time is the time it takes to deliver an order to a customer from when it was placed.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

BNG Point of Sale

OCTOBER 26, 2020

We specialize in industry-specific POS systems because they provide a wider range of advantages over a generic ‘one-size-fits-all’ system. Our software POS systems are easy to use, helping you experience their benefits immediately. maintaining customer accounts. improving customer loyalty through gift cards and loyalty programs.

POS 98

POS Point of Sale Loyalty Program Online Ordering 98

BNG Point of Sale

OCTOBER 26, 2020

We specialize in industry-specific POS systems because they provide a wider range of advantages over a generic ‘one-size-fits-all’ system. Our software POS systems are easy to use, helping you experience their benefits immediately. maintaining customer accounts. improving customer loyalty through gift cards and loyalty programs.

POS 97

POS Point of Sale Loyalty Program Online Ordering 97

Open for Business

OCTOBER 20, 2023

Customer experience is another factor, and your interior should resonate with the brand’s personality. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Efficiency is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Apicbase

OCTOBER 14, 2022

Offer promotions and special deals. Create an upselling program. Your average ticket size is the average amount of money customers spend in your restaurant – across all your offline and online sales channels. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

MadMobile

AUGUST 30, 2022

When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. However, the old-fashioned system of taking customer calls and keeping a registration log in a book or spreadsheet has always been a cumbersome process. And what remains are unsatisfied customers.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

The Restaurant Times

OCTOBER 27, 2021

If you’re a restaurateur and looking to open a new bar, you must first aim to provide your customers with the experience that they are looking for. To achieve maximum profits, you need to have an in-depth knowledge of your bar, its operations, its liquor, its ability to keep customers coming back, etc. .

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

BNG Point of Sale

SEPTEMBER 2, 2021

Customer choice when it comes to menu offerings and choosing a restaurant for dining out or ordering takeout is abundant in the restaurant industry, which is highly competitive. Turn Your Existing Customers Into Promoters. Customers who have already purchased from you can serve as your most prominent promoters.

Point of Sale 52

Point of Sale Food Loyalty Program Online Ordering 52

Touch Bistro

JUNE 10, 2021

As a restaurateur, providing standout customer service is an excellent way to set yourself apart from the competition. But don’t simply guess what your customers want – go straight to the source by asking restaurant survey questions that’ll help you get the information you need to wow your guests. It’s never crowded. Nearly 95% of U.S.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. The restaurant, called Chicken and Cone, specialized in pasta dishes and ice cream.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant365

JUNE 4, 2021

Every time you add another dollar to your bottom line, you have more budget to invest in new strategies, whether that’s improving the guest experience or even opening up new locations. Drive More New Customers to Your Restaurants. First, focus on getting more customers in the door. Long-term profitability strategies.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Lavu

FEBRUARY 12, 2020

Most shops don’t have seating, so popular restaurant KPIs like Table Turnover Rate or RevPASH aren’t relevant to your needs. When you add a new menu item (in fact, to keep customers interested, you are encouraged to frequently update the list of ice cream flavors), you want to track how it sells. Average Ticket Size .

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Notch

FEBRUARY 26, 2019

Things like number of seats, seasonality, hours of operation, what kind of restaurant it is — all of these can affect how much revenue you can expect your restaurant to bring in. Evaluating your restaurant traffic One of the best ways you can up your restaurant revenue is by just filling more seats at your tables.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Things like number of seats, seasonality, hours of operation, what kind of restaurant it is — all of these can affect how much revenue you can expect your restaurant to bring in. Evaluating your restaurant traffic One of the best ways you can up your restaurant revenue is by just filling more seats at your tables.

Management 52

Management Management Loyalty Program Email Marketing 52