The Restaurant Coach University

MARCH 2, 2017

We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. How do loyalty programs work, and what kind of incentives do they offer customers? There are all kinds of loyalty programs.

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Loyalty Program Coupons Seating Customer Experience 126

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. And the stats back it up.

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Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 11, 2021

Owners can also review sales trends from previous years to determine which items attracted the most attention per season and then create an exclusive menu with specials that specifically attracts customers to the outdoor seating area. Customized and Tailored Promotions.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

Foodable

AUGUST 19, 2020

Barron and Malinowski explore building a customer database and cultivating consumer loyalty during COVID-19. Established in 2011, Vitality Bowls specializes in fresh, nutrient-rich bowls that combine a thick açaí berry blend with organic granola and superfood toppings.

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Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Loyalty Programs: Nurturing Long-Term Relationships Loyalty programs are not a new concept, but with digital technology, they have evolved into sophisticated systems that can track customer preferences and dining habits and reward them in personalized ways.

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Reservations Loyalty Program Customer Experience Mobile Ordering 52

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. List all daily specials and offers. Digital Loyalty.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

Notch

FEBRUARY 14, 2019

That means more bums in seats, more sales and more profit. Happy hour Happy hour specials are a classic restaurant promotion designed to bring in the after-work crowd. But does running these specials actually result in an upsell? Two-for-one specials Buy-one-get-one specials are common when it comes to late night infomercials.

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Specials Loyalty Program Seasonal Menu Point of Sale 75

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. 4th of July Restaurant Specials and Promotion Ideas for 2021.

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Specials 2021 Merchandise Mobile Ordering 111

Notch

FEBRUARY 14, 2019

That means more bums in seats, more sales and more profit. Happy hour Happy hour specials are a classic restaurant promotion designed to bring in the after-work crowd. But does running these specials actually result in an upsell? Two-for-one specials Buy-one-get-one specials are common when it comes to late night infomercials.

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Specials Loyalty Program Seasonal Menu Point of Sale 52

The Restaurant Times

DECEMBER 28, 2020

Make sure you don’t make your customers wait too long to be seated, or served. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers.

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Loyalty Program Email Marketing Social Media Customer Service 98

Open for Business

NOVEMBER 21, 2022

Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It can sync with a loyalty program. Take advantage of the software’s assignment recommendations to maximize seats. Daily specials. Digital waitlist. Try QR codes for: Wine list.

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Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Today’s Pandemic Special. Any restaurant reward or loyalty program should have this messaging included as well.

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Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

AUGUST 3, 2022

" Seated surveyed 50 of their top partners based in New York, Dallas, Boston and Atlanta to get a deeper look at how inflation has impacted their businesses – and how they are responding to it. The most common methods used to increase foot traffic and sales: Create a loyalty program. Increase in specials and promos.

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Social Media Loyalty Program Online Ordering Pricing 180

Bingage

APRIL 20, 2022

Special Days offer. Are you currently offering something special on a particular day? A restaurant marketing software serves the restaurant to design an easy and engaging restaurant referral program which will help to bring new customers as well as delight the current ones. Include Outdoor Seating.

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Loyalty Program Seating Advertising Outdoor 52

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. A common way for coffee shops to get financed is through business loan programs. But, don't limit your research to just that!

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JUNE 24, 2021

Can they read about weekly specials or see photos of your most popular dishes? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

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Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

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Seating Innovation Marketing Loyalty Program 180

The Rail

APRIL 11, 2024

Promote seasonal specials: Highlight limited-time deals like Easter BOGO offers or group discounts. Events and entertainment: Announce live music nights, sports viewings , or other special events. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating.

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Email Marketing Reservations Marketing Loyalty Program 52

7 Shifts

OCTOBER 31, 2022

you'll use, and what makes your new business special. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Check out these successful restaurant ideas.

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Point of Sale Back of House Document Download 397

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend. Another option for making guests feel extra special while encouraging them to spend is a loyalty program.

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2023 Hospitality Loyalty Program Email Marketing 78

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Specialized Marketing.

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POS Loyalty Program Mobile Ordering Point of Sale 78

Mad Mobile

FEBRUARY 16, 2024

By scanning codes with a smartphone, customers are taken to your digital content instantly — be it menus, special offers, or even your social media pages. With QR codes linking your dining experience to your digital POS, restaurants can reach customers with promotions while they’re seated and engaged. That is significant loyalty.

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Ordering Loyalty Program Social Media Mobile Ordering 40

Sling

JULY 4, 2021

Use that contact information to send out weekly specials to keep customers coming back. 8) Invite Local Media To A Special Event. Is your anniversary or other special occasion coming up? Organize a VIPs-only special event and invite local media to attend. 10) Run Short-Term Social Media Specials.

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Marketing Social Media Loyalty Program Food Truck 78

QSR Automations

DECEMBER 22, 2023

Restaurants are already offering 3D virtual tours with a choice of seating. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

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2024 Loyalty Program Online Ordering Customer Service 52

Mad Mobile

MARCH 1, 2024

You can schedule updates for happy hour or special events to capitalize on the boost in traffic. If your chef is running an in-demand special, you can easily adjust the price or remove it from the menu when it’s sold out. Once they’re seated, they can place orders when ready that go directly to the kitchen.

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Seasonal Menu POS Loyalty Program Customer Experience 40

Mad Mobile

FEBRUARY 29, 2024

Tab transfer and selection between systems One of the best times to upsell your patrons is when they step into the bar while waiting for a seat in your restaurant area. Flexible pricing options If you offer special pricing for happy hour or during special events, your bar system should be capable of managing the switch.

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POS Bar Brewery Customer Service 40

Cheetah

SEPTEMBER 29, 2020

We look at pricing, ease-of-use, special features and everything else you need to know before choosing the one that’s right for you. Pros: Credit card transactions while offline Search function Full visual of tables/bar seats. In an old article, we looked at two big POS players on the market. All POS Systems Overview. for bartenders).

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POS Loyalty Program Mobile Ordering Cash Management 78

Touch Bistro

MAY 31, 2021

And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more. Preferences : Including dietary preferences (vegan, vegetarian, etc.),

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Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Restaurant Clicks

JANUARY 17, 2020

Luckily, there are plenty of specials that will get customers in the door and filling seats. . We’ve come up with a list of the best restaurant promotions and specials to try out. These specials are not one-size-fits-all, but you’re sure to find a new idea to try at your restaurant. . Loyalty Programs.

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Loyalty Program Email Marketing Online Ordering Coupons 78

Harbor Touch

NOVEMBER 21, 2022

There may be special licenses or permits you will need in order to open your bar. Depending on your state or city, you may need a liquor license, beer, and wine permit, or a special restaurant license. Additionally, offer special promotions or discounts to attract customers. Do your research. Fast and reliable POS system.

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Bar License Restaurant Law POS 78

Restaurant365

JUNE 9, 2021

By figuring out how the first experience went, you can set up successful loyalty and retention activities. Whether you solicit guest feedback, promote special offers based on customer behavior, or set up marketing automation for your loyalty program, your tailored marketing solution is also part of the overall customer experience.

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Open for Business

OCTOBER 26, 2022

If there’s a customer loyalty program , those details should have a home in the CRM as well. For example, if a guest tells a server about a trip to their hometown Chicago, you could seat them on a future visit with a server who also lived there. It includes guests’ email addresses and phone numbers.

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Email Marketing Customer Service Online Ordering Customer Experience 78

Apicbase

OCTOBER 14, 2022

Offer promotions and special deals. Create an upselling program. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working. Customer Retention Rate or CRR is a method to measure your customers’ loyalty. In addition, you can look into a loyalty program.

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Franchise Franchising Loyalty Program Online Ordering 52

BNG Point of Sale

OCTOBER 26, 2020

We specialize in industry-specific POS systems because they provide a wider range of advantages over a generic ‘one-size-fits-all’ system. Whether your business in North Dakota has a brick-and-mortar or an online presence, we provide the systems and resources you need to put you in the driver’s seat quickly.

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POS Point of Sale Loyalty Program Online Ordering 98

BNG Point of Sale

OCTOBER 26, 2020

We specialize in industry-specific POS systems because they provide a wider range of advantages over a generic ‘one-size-fits-all’ system. Whether your business in North Dakota has a brick-and-mortar or an online presence, we provide the systems and resources you need to put you in the driver’s seat quickly.

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POS Point of Sale Loyalty Program Online Ordering 97

Mad Mobile

MARCH 8, 2024

Additionally, you can shift seating easily to adapt to special events or upticks in customer flow. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Check out the full features of each program to compare.

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Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

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