Guest Recovery Loyalty Program Seating Specials 
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. percent), special events (31.6 The latest research, based on a survey of over 1,800 American consumers, was completed last month.
Modern Restaurant Management
NOVEMBER 2, 2020
This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Half of restaurants will invest in making their patio a cold weather seating option, while the other half will not. Restaurant Adaptation.
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Modern Restaurant Management
MAY 5, 2021
In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.
Modern Restaurant Management
APRIL 20, 2021
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.
Modern Restaurant Management
JUNE 17, 2021
Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,
Modern Restaurant Management
DECEMBER 4, 2020
” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. The most updated On Premise Impact Report by Nielsen CGA, along with other special reports issued over the past several weeks, can be found here. Delivering on Rewards. Paytronix Systems, Inc.,
Modern Restaurant Management
SEPTEMBER 1, 2020
Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. join a waitlist before they arrive so they can be seated immediately).
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