7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? A customer loyalty program is a surefire way to entice your guests to return, not churn. And the stats back it up.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Foodable

AUGUST 19, 2020

Barron and Malinowski explore building a customer database and cultivating consumer loyalty during COVID-19. We did have a decent amount of dining, but a lot of our customers come in early in the morning grabbing a bite… we realized we had to shrink down that percentage of the dine-in seats and the occupancy.”

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Loyalty Program Fast Casual 2011 2014 94

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Loyalty Programs: Nurturing Long-Term Relationships Loyalty programs are not a new concept, but with digital technology, they have evolved into sophisticated systems that can track customer preferences and dining habits and reward them in personalized ways.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

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2024 Loyalty Program Cash Management Customer Experience 210

LevelUp

OCTOBER 14, 2019

With their outpost program , pickup shelves are placed in participating offices, allowing sweetgreen to deliver and shelve orders en masse. Previously, most locations were about 2,000 square feet with 50 seats, as required by company policy. Future stores will be as small as 1,400 square feet and seat as few as 26 people.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. But today, the customer experience begins long before guests are seated.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

OCTOBER 11, 2021

Owners can also review sales trends from previous years to determine which items attracted the most attention per season and then create an exclusive menu with specials that specifically attracts customers to the outdoor seating area.

Outdoor 187

Outdoor POS Front of House Seasonal Menu 187

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. They're going out to eat more often than the older generations, especially right now, and they expect more across the board.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JANUARY 6, 2022

For example, spaced-out seating, directional floor signage to control flow, table dividers, and digital menus. Generate Loyalty by Turning Existing Gift Cards into Rewards Cards. Did you know that it’s possible to use gift cards as a loyalty card? Use New Restaurant Layouts and Restrictions to Your Advantage.

2022 192

2022 Online Ordering Loyalty Program Customer Experience 192

The Restaurant Times

DECEMBER 28, 2020

Make sure you don’t make your customers wait too long to be seated, or served. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. A common way for coffee shops to get financed is through business loan programs. But, don't limit your research to just that!

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Add fields that allow for their contactless instructions, for guests who want to pop the trunk, or have orders placed in the passenger side rear seat.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. In turn, more engaged employees can help deliver a better customer experience , too.

Technology 120

Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 176

Seating Innovation Marketing Loyalty Program 176

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

DECEMBER 18, 2019

Reward lunchtime loyalty Restaurant loyalty programs are a proven sales strategy no matter the time of day, but if you focus specifically on lunchtime (offering a free lunch every 10 visits, for example) you give diners a reason to keep coming back to you for a midday meal.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Don’t just give them a thanks or a high five.

Management 151

Management Management Back of House Customer Service 151

Restaurant Engine

FEBRUARY 9, 2022

An App Puts Your Loyalty Program at the Forefront. If you don’t have a restaurant app, your loyalty program isn’t right in front of your customers. With a mobile app, your customers can see where they stand with their loyalty rewards any time they want. Your app will do it for you. An App Increases Your Visibility.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Bingage

APRIL 20, 2022

A restaurant marketing software serves the restaurant to design an easy and engaging restaurant referral program which will help to bring new customers as well as delight the current ones. Include Outdoor Seating. Advertise your new seating arrangement with an attractive signboard. Introduce the Loyalty Program.

Loyalty Program 52

Loyalty Program Seating Advertising Outdoor 52

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well.

Communication 183

Communication Social Media Menu Loyalty Program 183

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Experts know how to engage customers and create communications that emphasize your restaurant’s unique offerings such as specialty and new menu items, loyalty programs, community involvement, and more.

Marketing 197

Marketing Social Media Mobile Ordering Website Management 197

Modern Restaurant Management

MARCH 19, 2020

I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. Through the new program, anyone can donate a month of a MealPal membership to local restaurants. Click here for more information.

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Loyalty Program Seating Email Marketing Restaurant Law 131

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. Take advantage of the software’s assignment recommendations to maximize seats. The best table management systems today know when to assign a party of 2 to a two-top instead of a 4-top and when it’s okay to seat a smaller party at a larger table. Digital waitlist. Direct messaging.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

OCTOBER 31, 2022

Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Talk about what marketing channels you plan to use to get butts in seats. Marketing plan and channels.

Point of Sale 397

Point of Sale Back of House Document Download 397

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend. Another option for making guests feel extra special while encouraging them to spend is a loyalty program.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

AUGUST 3, 2022

" Seated surveyed 50 of their top partners based in New York, Dallas, Boston and Atlanta to get a deeper look at how inflation has impacted their businesses – and how they are responding to it. The most common methods used to increase foot traffic and sales: Create a loyalty program. Increase in specials and promos.

Social Media 172

Social Media Loyalty Program Online Ordering Pricing 172

The Rail

APRIL 11, 2024

Showcase amenities: Remind guests about unique features like a gaming systems or patio seating. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats. Events and entertainment: Announce live music nights, sports viewings , or other special events.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Bingage

OCTOBER 5, 2019

The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Lavu

NOVEMBER 18, 2022

How much seating do you need? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Outline a plan to create a customer database or loyalty program that will bring existing customers back again. How much space do you need?

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Loyalty Program Download Document Point of Sale 78

Mad Mobile

FEBRUARY 16, 2024

This shift from pen and paper to digital interaction not only streamlines the dining experience but also opens up a treasure trove of marketing opportunities, from promoting email signups to loyalty programs to seamlessly gathering online QR code payments. That is significant loyalty. Promote offers, surveys, and loyalty.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Lavu

JANUARY 31, 2020

The company offers a built-in social media feature so restaurants can expand their reach outside their usual network (for free) and a built-in loyalty program to draw them back. . Loyalty Program . Marketing & Loyalty : Highest converting retention, new customer tools with our SMS Marketing, and Social Media Sharing.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Mad Mobile

MARCH 1, 2024

Once they’re seated, they can place orders when ready that go directly to the kitchen. Real-time table management Restaurant tablets provide real-time data about table turnover, allowing your staff to adjust seating easily to maximize efficiency. This feature enhances the customer experience by putting them in the driver’s seat.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Apicbase

OCTOBER 14, 2022

Create an upselling program. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working. Customer Retention Rate or CRR is a method to measure your customers’ loyalty. Customer loyalty is one of the cornerstones of a successful franchise. Adjust your pricing.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Next Restaurants

OCTOBER 31, 2019

An online presence that builds loyalty, hype and grows your restaurant business. But first, they have to take a seat at your table. Send a loyalty program opportunity where every visit gets them points to redeem when they reach a certain figure. Engage with Your Community & Promote Customer Loyalty. The result?

Email Marketing 84

Email Marketing Marketing Loyalty Program Social Media 84

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78