Modern Restaurant Management
DECEMBER 4, 2023
Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. As a result, the potential customer who just walked in also knows what to expect, automatically putting them at ease. Those who are forced to wait longer than expected are 18 percent less satisfied with their experience overall.
Lavu
OCTOBER 13, 2023
You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.
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Modern Restaurant Management
JULY 11, 2023
Customers could find menus online, earn rewards and pay their checks — all with a simple scan. And today, customers still appreciate that convenience. Customers access a digital menu through their smartphone camera and place orders without reviewing physical menus or interacting with servers.
Modern Restaurant Management
DECEMBER 7, 2020
Fortunately, loosened restrictions have allowed most restaurants to welcome dinner back, although in many cases they are still operating at reduced capacity and with such caveats as shortened menus, face coverings when not seated, and social distancing. However, as customers return, restaurant operators face a slew of new challenges.
7 Shifts
NOVEMBER 1, 2022
They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.
Culinary Cues
NOVEMBER 20, 2023
The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time.
Bingage
MAY 24, 2022
It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.
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