Paper Chase Accountancy

JUNE 25, 2025

It’s a strategic discipline focused on maximizing financial gain by selling the right product to the right customer at the right time for the right price. In simpler terms, it’s about getting the most money out of every available room, seat, or experience you offer. This guide is designed for beginners.

Tourism

Modern Restaurant Management

JUNE 26, 2024

But what do customers want from the drive-thru experience and how can QSRs better meet those needs? Guests have high expectations for their drive-thru experiences. Customers want seamless interactions where their orders are taken correctly the first time. How will the drive-thru change in the coming years?

Seating

Modern Restaurant Management

OCTOBER 4, 2022

Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more. Customers can place their order on site, without waiting in line.

Point of Sale

Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” ” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees.

Operations

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurant owners have learned that such data is a priceless resource for improving customer relationships and, ultimately, increasing profits.

Allergens

Culinary Cues

JANUARY 3, 2023

How we greet and welcome people into our fold does have an impact on the quality of the product and experience we offer. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. I asked her what made her food so special?

Hospitality

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Disinfecting areas of the restaurant far more frequently and definitely between the turnover of any tables / chairs. Set seating times. Contactless payment.

Outdoor

Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. First and foremost, it is an almost guaranteed seating. Promotions help get first time customers in the door. This blog will steer you in the right direction.

SEO

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety

Modern Restaurant Management

JANUARY 7, 2021

Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. This is especially true if you wish to boost awareness about your restaurant, attracting new dine-ins, or enticing customers to keep coming back. Customers expect and want exceptional customer service.

Email Marketing

EATER

JUNE 4, 2024

Do as the French do, and you’ll have a much better experience in Paris. And definitely don’t double book: Tourists are becoming infamous for making multiple bookings at hotspots on opposite sides of town, then deciding at the last minute which one they’ll keep. When we opened Fulgurances, our first seating was at 7:30 p.m.

Fine Dining

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020

Modern Restaurant Management

JUNE 17, 2021

"We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers." The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. ” CPK in Hong Kong.

Franchising

7 Shifts

FEBRUARY 15, 2022

Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. It's, it's definitely more true now than it ever has been. This newfound attention can bring people to your website or reservation pages, and into your seats.

Social Media

EATER

JANUARY 28, 2021

With a maximum of six guests per room and a 90-minute time limit, the experience seemed to Tamez to be a way to enjoy all the perks of indoor dining (like warmth, for one) with the safety of eating at home. Uni is far from the only hotel restaurant experimenting with in-room dining, though each operation has its idiosyncrasies.

Hotels

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

Online Ordering

Modern Restaurant Management

AUGUST 2, 2021

shared insight into customer payment transaction data indicating that the recovery of the full-service restaurant industry continued in the second quarter of 2021. “Our customers are getting back on their feet, and we’re proud to be playing a role by helping them provide a superior dining experience that brings people back.”

2021

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Here are a few examples.

Website Management

Modern Restaurant Management

AUGUST 14, 2020

“We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. In addition to team members wearing masks and gloves and implementing social distancing, Fazoli’s has enhanced sanitation procedures and limited dining room seating.

Franchise

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal.

2023

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. BurgerFi International Inc.

Franchise

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House

Perfect Daily Grind

AUGUST 25, 2020

Well, alongside McDonald’s, some of the world’s biggest coffee chains – including Starbucks, Tim Hortons, and Peet’s – all have a number of stores that either have “drive-thru capabilities” or are exclusively geared towards the drive-thru experience. You may also like Five Practical Ways To Introduce Customers To Specialty Coffee.

Café

EATER

OCTOBER 11, 2023

It feels like the definition of More. I grabbed a high banquet seat by the bar, feeling my hot thighs meld with the synthetic fabric, and was greeted by the loveliest server who did not appear to question why one would want to eat ’roni cups alone on a 90-degree day. It’s what makes the whole experience possible.

Social Media

EATER

AUGUST 12, 2021

Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. It was almost midnight when I pulled up to the drop site in a borrowed car, the rear seats pushed down to make room for the product.

2010

Modern Restaurant Management

SEPTEMBER 20, 2024

But definitely consider getting help. I’ve seen layouts drawn on a legal pad get the designer treatment, and not only was the flow improved, but extra seating space was created. But always consider your clientele and their expected dining experience. You should work with someone on this too. Should I Think About Light?

Fast Casual

The Rail

SEPTEMBER 30, 2024

A restaurant, an Italian restaurant, and an Italian pasta bar all paint slightly different pictures in the minds of potential customers. Everything here is hospital-themed from the wheelchair seating to your drinks being served in IV bags and test tubes.

Bar

EATER

JUNE 14, 2023

Having failed to get a small business loan , customers came through to help Velazquez Lindsten raise about $75,000 through two crowdfunding campaigns over 2021 and 2022. I was definitely too young to be in charge of a kitchen, but I did the best that I could. They get to open up very quickly and their food is top-notch and impressive.

Fine Dining

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins. The international award is open to businesses around the world.

2024

Open for Business

AUGUST 10, 2023

A solid hiring strategy can help you hang onto great talent, keep branding consistent, and ensure a fantastic guest experience. On the other hand, a 100-seat operation will need many more employees to make things run smoothly. A quality candidate should have several years of experience in different front-of-house roles.

Hiring

7 Shifts

MAY 15, 2023

He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House. Recommended Reading: 4 Restaurants Fighting Wage Inequity for their Employees I was very informed by an experience I had in California.

Fine Dining

Embrace the Suck

JUNE 13, 2022

We don't have to go into them about bad customer service, tampering with a product and things like that. Donald Burns: Definitely. Donald Burns: Definitely. Brian Duncan: I think I touched on it in that getting the medical community, the science community to come with better definitions and directives. There's a lot of.

Retail

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. By improving customer experience, you increase your revenue because happy customers spend more. tweet this).

Loyalty Program

Sling

JANUARY 4, 2023

In this article, we give you the definitive answer to the question, “What is a bistro?” After they have their food, customers can take it to go or seat themselves and eat in-house. Bistros function more like the typical restaurant where customers are seated, eat, and then leave. Table of contents. Bistro vs. pub.

Fine Dining

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology