Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 166

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 166

Sante

APRIL 13, 2020

When reviewing the numerous lists of “restaurant trends to watch” circulating the hospitality industry, there will no doubt be one item that makes every list: plant-based protein. Rather today’s consumer demands menu innovation as well as eco-friendly and sustainable practices.

Sustainability 130

Sustainability Innovation 2019 2018 130

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Use order information with inventory management software for smarter purchasing. Restaurant Task Management. Restaurant Inventory Management Software.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

AUGUST 28, 2020

HOSPITALITY FIRST. How do you make it come alive with hospitality? As owners, managers, and chefs – regardless of the hours that you invested in the job in the past, this is not the time to back off – this is the time to be even more present. Hold on to what works, but don’t let uncertain times keep you from being innovative.

Social Media 436

Social Media Communication Loyalty Program Training 436

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand.

Food 144

Food Café Customer Service Communication 144

Ken Burgin

FEBRUARY 5, 2020

With many cafes and restaurants reporting up to 80% of sales being made on card, the traditional informal cash transactions and ‘owner’s cash bonus’ have become much more difficult to manage. The electrician who always comes immediately because he’s paid cash. The vegetable guy who says he gives the best prices for cash.

Cash Management 99

Cash Management Food Supply Point of Sale Online Ordering 99

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. As a manager, work for your staff and your staff will work for your customer.

2020 335

2020 Hiring Cash Management Education 335

ChefMod

MAY 13, 2024

AP automation solutions specifically designed for hospitality help restaurant owners optimize their purchasing process, recipe management, inventory, analytics, GL mapping, and visibility into expenses across all suppliers. What is Accounts Payable Automation? How Does AP Automation Enhance Financial Operations?

Cash Management 40

Cash Management Inventory Audits Management 40

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. In the meantime, restaurants continue to adapt and explore innovative solutions to overcome this hurdle and ensure their businesses can thrive. This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Apicbase

AUGUST 25, 2023

Digitisation isn’t just a response to that shift; it’s the driving force behind it, making it the most transformative change in hospitality over the past century. Hospitality is expanding through technology. They stress that employees need to use these skills for innovation. It does the job, but it’s limited.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Payment solutions will have to change as well.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Perfect Daily Grind

OCTOBER 1, 2022

Speakers will include Head of Beverages at Nestlé Professional, Patrick Stern, and Relationship Manager at Perfect Daily Grind, Nicholas Yamada. The online event is part of the WCA’s TechnoCoffee Innovation Series, and will cover topics related to data interoperability and transparency in the coffee sector. Thu, 29 Sep.

2022 135

2022 2023 Point of Sale Webinar 135

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed. Capterra users gave SpotOn a rating of 4.3,

POS 52

POS Point of Sale Customer Service 2024 52

Foodable

OCTOBER 19, 2020

Bar Virtual is a collaboration featuring hospitality, beverage and bar experts from around the world to share their innovations and ideas that will help your bar business survive in the new era. Right now, businesses need to be careful about how they spend their cash. The next generation beverage business has just begun!

Cash Management 52

Cash Management Beverage Events Bar 52

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. In an interview with Fast Company, Neman expressed confidence in a future that’s cash-free. “We

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Tips for pivoting to retail.

Webinar 156

Webinar Loyalty Program Online Ordering Social Media 156

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value.

2020 138

2020 Online Ordering Point of Sale Cash Management 138

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Tips for pivoting to retail.

Webinar 165

Webinar Mobile Ordering Loyalty Program Online Ordering 165

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery. POS Performance Data.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

Foodable

JUNE 19, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Our philosophy has been: hunker down, manage cash, and be open. Tweetable Quotes: “We’re optimistic that things will come back together in the mid- to long-term future.

Guest Recovery 52

Guest Recovery Casual Dine-in Fine Dining 52

Modern Restaurant Management

MARCH 24, 2020

Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” Brands acquired all of the issued and outstanding common shares of The Habit Burger Grill for $14 per share in cash or a total of approximately $375 million. Brands’ portfolio of global restaurant brands.

Food Supply 84

Food Supply Kitchen Safety Cash Management Food Safety 84

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. We hope this new solution provides similar support for retailers and grocers to help them safely manage the influx of shoppers.”

Food Safety 89

Food Safety Food Order Technology Social Media 89

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash.

Cash Management 36

Cash Management 2017 Restaurant Law Fast Casual 36

Aaron Allen & Associates

JUNE 11, 2021

Even the most seasoned restaurant and foodservice technology management teams are looking for answers about the future of the industry. As we come out of the most disruptive period in the history of foodservice, it’s natural for any management team to have questions about the industry. Unique Industry Insights. Business Model Tune-Ups.

Point of Sale 59

Point of Sale Cash Management Consumer Goods Technology 59

Modern Restaurant Management

NOVEMBER 11, 2019

“When you think about hospitality, hotels are regularly the first thing that comes to mind. The purchase price of $42 million for Restaurant Magic will be financed primarily through cash and equity. A restaurant open late (38 percent). Third-party reviews that note exceptional service at their restaurant (21 percent).

Travel 89

Travel Food Hotels Loyalty Program 89

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. 25 percent of those surveyed had cash flow issues in the last 12 months. COVID-19 Consumer Dining Trends. WePay surveyed 1,000 U.S.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

The Restaurant Times

OCTOBER 29, 2020

With a career in F&B, hospitality & retail spanning more than 25 years, Raymond Santamaria founded Santamaria London, a strategic growth consulting firm in January this year. He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf.

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Harbor Touch

OCTOBER 29, 2018

It is no point stating that beyond the use of credit cards and the payment of cash the restaurateur has got to incorporate the use of mobile payments into the operations of the business outfit. This is because the restaurant’s need for business efficacy and efficiency would compel the allowance of technology innovations. Guest Wi-Fi.

Technology 60

Technology Mobile Ordering Transportation Customer Service 60

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across "Quality, value, and innovation will always be relevant to the consumer, but we also need to recognize that in many ways the world has fundamentally changed."

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash.

Cash Management 28

Cash Management 2017 Restaurant Law Fast Casual 28

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Food Corridor

JUNE 3, 2020

One of the benefits of connecting kitchens to users is that it provides a lower barrier to entry to cash-strapped entrepreneurs, allowing them to pursue their dreams without worrying about the hassle of hiring their own kitchen. Meanwhile avoiding the risks and impracticalities of bending the rules and trying to do it at home.

Food 87

Food Online Ordering Food Order Customer Service 87