article thumbnail

Roadmap to Sustainability

Modern Restaurant Management

The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on. Why did you want to write this book and why now? I hope the title captures the dual goals of the book. I hope the title captures the dual goals of the book.

article thumbnail

Prepare Now for a More Profitable Christmas

Ken Burgin

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Contact Previous Bookings. At a minimum have click-and-pay invoices to collect booking payments.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Manage Multiple Restaurants and Locations

7 Shifts

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

article thumbnail

The Changing Guest Service In Casual Dining | Restaurant Recovery Series

Foodable

Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs. Post-pandemic, how will the guest experience evolve? What feedback have you received from customers returning to reopened Cooper’s Hawk locations?

article thumbnail

Exploring Food Culture

Modern Restaurant Management

A new book dropping today has some answers. " Modern Restaurant Management (MRM) magazine caught up with Laroche to learn more about why he wrote this book, the state of restaurant culture and more. Why write this book and why now? The pandemic gave me the time to write the book.

Food 177
article thumbnail

MRM EXCLUSIVE: Lessons Learned From Two Years of Socially Distanced Restaurant Management

Modern Restaurant Management

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction.

article thumbnail

Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. So, where do you start?

Marketing 420