Book Casual Customer Experience Seating 
Lavu
OCTOBER 13, 2023
For example, a casual restaurant usually has a higher turnover rate. You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers.
7 Shifts
NOVEMBER 1, 2022
They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
JUNE 16, 2022
Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction. Lessons Learned.
Indoor Media
SEPTEMBER 26, 2017
Besides the obvious daily concerns, like cooking, hiring and firing, managing the books, and ordering food, is advertising. You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out.
Modern Restaurant Management
JUNE 27, 2022
Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.
7 Shifts
DECEMBER 17, 2020
The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.
EATER
MAY 5, 2023
A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. For McDonald’s, Sweetgreen, and others, reducing seating means chains can open smaller stores, saving on expensive real estate, especially in urban areas.
Expert insights. Personalized for you.
173 
Let's personalize your content