7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

MARCH 16, 2025

In January of that year, we started to talk about a virus that was spreading from China, but in March it reared up its ugly head in the U.S. We knew it was bad but had little idea of how bad it would become. Restaurants didnt know how to react. Well, after a few months, we started to figure things out.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Culinary Cues

APRIL 10, 2025

Oh, how our careers evolve. With a commitment to constantly learn, a willingness to step in different directions, and an open mind where we start may not have much similarity to where we end up. Damn, what an incredible field, this business of food, and how rich is this country and the opportunities it can provide.

Travel 350

Travel 2025 Blog Food Order 350

ChowNow

FEBRUARY 21, 2025

Increasing your restaurants online order volume doesnt have to feel like an impossible task. In fact, its going to be a lot easier than you think, and there are steps you can take starting today that will give you real results by tomorrow. Lets get started. The first step is making sure your website is mobile-friendly.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Culinary Cues

NOVEMBER 2, 2024

They have become like family and as such you worry about them, sometimes lose your temper with them, critique them, try to teach them, and always feel pride in how they step up each and every day. This is an important part of the day, your chance to say thanks to everyone and let them know how much you admire them.

Coaching 409

Coaching Take-out Food Order Inventory 409

Modern Restaurant Management

MAY 21, 2021

A restaurant is only as good as the team behind the scenes. We’ve also included tips on how to keep them involved in your operational processes to improve their experience and keep them coming back for more. Conduct some research into which channels your customers are most active on before you start building your community.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

Modern Restaurant Management

OCTOBER 4, 2021

Whether you’re handling marketing for a chain restaurant, or just trying to heighten the visibility of your own local mom and pop diner, here are seven pro tips for restaurant marketing that will give your eating establishment a much-needed boost. This is true for any type of business, but especially for restaurants.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

Culinary Cues

AUGUST 7, 2021

Identifying problems has never been a challenge in the restaurant industry – there are many. A good start would be to refrain from using the word “problem” since it seems to imply that solutions are mysterious and impossible and instead rely on “challenges” as the descriptor. The CHALLENGE is how to turn this around?”

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

FEBRUARY 21, 2022

Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints. Restaurant industry is on the cusp of change. We are witnessing the evolution of fine dining.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Culinary Cues

OCTOBER 3, 2024

Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. What rules or laws are most significant for them and how might their commitment to them impact on those workhorse cooks, dishwashers, restaurant servers, and the like?

Coaching 447

Coaching Restaurant Law Training Article 447

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Let’s start with a simple ingredient.

Marketing 567

Marketing SEO Front of House Website Management 567

ChowNow

MAY 9, 2025

When youre updating your online menu or online ordering system, its tempting to just copy over the dish names from your restaurant menu and call it a day. The best restaurant menu descriptions help customers understand what the dish is and why theyll love it. If your restaurant is fun and quirky, your descriptions should be too.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Culinary Cues

JUNE 29, 2020

all that being said – the kitchen is a place where who you are and what you believe in is far less important than what you do and how well you do it. If you are then no one cares about how different you may be, they care that you can do the work and do it well. My answer is: spend time working in a kitchen.

Training 450

Training Blog Café Customer Experience 450

Modern Restaurant Management

OCTOBER 22, 2021

Seventy-two percent of people choose a restaurant based on comments and images shared by others on Facebook, according to a study by Social Media Monthly. Seventy-two percent of people choose a restaurant based on comments and images shared by others on Facebook, according to a study by Social Media Monthly.

Social Media 493

Social Media Advertising Events Customer Experience 493

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. Read on to learn more about SEO versus Local SEO, and – most importantly – how to determine what works best for your restaurant brand.

SEO 474

SEO Social Media Website Management Online Ordering 474

Culinary Cues

NOVEMBER 17, 2020

TEN THINGS YOU DIDN”T KNOW ABOUT A RESTAURANT. There is a long history of how kitchens and restaurants are structured. Although executed at different levels – this structure is something that all those whom work in restaurants can depend and lean on. An organizational structure that attempts to keep things under control.

Back of House 547

Back of House Seasonal Menu Customer Service Front of House 547

Culinary Cues

APRIL 2, 2020

If you are a chef or restaurant owner I would like you to begin today with a significant question: “If I had to build this restaurant concept all over again, knowing what I know now, what would it look like – how would it be different? How do you start? If you think about it – this is a very exciting premise.

Guest Recovery 491

Guest Recovery Take-out 2019 Hiring 491

Culinary Cues

APRIL 23, 2023

Do you understand the seasonality of ingredients and how to adjust for less than stellar quality or substitute ingredients that will bring you close to the same result in a recipe? [] WHAT DO YOU KNOW ABOUT WINE: Is the wine list solely the responsibility of the sommelier, lead bartender, or dining room manager?

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Culinary Cues

NOVEMBER 10, 2023

It is the formula used by athletes, business innovators, musicians, artists, medical professionals, teachers, and nearly every profession known to man – SELF ASSESS – GET TO WORK – GET BETTER – START AGAIN. What if we start with that simple question: “Is this the best you can do”? I did this, this is my work”! Is there room to improve?

Seminar 443

Seminar Front of House Back of House Workshop 443

Modern Restaurant Management

FEBRUARY 24, 2020

Unsure of where to start? For those of you not familiar with the term, Vlog is the equivalent of a blog, but it contains videos rather than prose. Just like a blog, you need to be willing to put in the work before seeing the returns. This is an easy one that any restaurant can do. How did you find or create the dish?

Marketing 569

Marketing Seasonal Menu Consumer Goods Blog 569

Culinary Cues

JANUARY 18, 2021

Starting a relationship, a decision to marry, buying a house or an expensive car, opening a business, and enrolling in college are all decisions that would be considered “monumental”. How we go about making those decisions is the real question. The wrong decision – of course will be the opposite.

Customer Experience 450

Customer Experience Blog Café Education 450

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

SEPTEMBER 25, 2020

Those are profits many brick-and-mortar restaurants would look at with envy. His goal is to open a physical location for his restaurant, something he hopes to accomplish in the next year. Why did he opt for a food truck instead of a restaurant—and how did he achieve success so quickly? Lower start-up expenses.

Food Truck 445

Food Truck Food Food Safety Customer Service 445

Culinary Cues

JANUARY 11, 2022

Entering the restaurant business has always been like a non-swimmer jumping in the deep end of the pool and hoping that he or she will float. Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out. The real question is: “Is it ever a good time to become a restaurateur?”

Customer Experience 463

Customer Experience Café Hospitality Customer Service 463

Culinary Cues

JULY 15, 2024

It is apparent in the classroom, the local grocery store, your doctor’s office, the gym where you work out, car dealerships, airports, subways, hotels, and yes – restaurants. In other words – when a restaurant is not working as it should, start by looking at leadership and how they approach the business and the people within.

Leadership 472

Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. An app-first experience for restaurant chains.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

JANUARY 22, 2020

The food and restaurant industry has evolved dramatically over the years. Stay up to date and take note of these five notable customer service trends in the restaurant industry. Similar to how businesses use chatbots, restaurants are starting to integrate technology into their processes, particularly in order.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Culinary Cues

MARCH 10, 2022

I’m not sure who decided that this declaration be made, but for those of us in the restaurant business – it is so appropriate. How frustrating would it be if that stacked china ready for plating was spotted or chipped? How frustrated would a line cook be if he or she had to clean their own sauté pans after every use?

Front of House 450

Front of House Back of House Uniforms Hiring 450

Culinary Cues

SEPTEMBER 8, 2020

There can occasionally be room for a creative dish or two, but when it comes to breakfast – most restaurant guests are looking for well-executed familiarity. At the same time, the guest is quite specific about how they like their breakfast items prepared – their expectations are clear. “I The list goes on and on.

Back of House 520

Back of House Dine-in Restaurant Law Ordering 520

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public. YES – the menu is that important!

Menu 482

Menu Seasonal Menu Front of House Café 482

Culinary Cues

NOVEMBER 27, 2020

If you were to write your story that answers the question: “ how did I become the cook or chef that I am today” – how would you answer? If you were to write your story that answers the question: “ how did I become the cook or chef that I am today” – how would you answer? I would encourage you to do the same.

Influencer 493

Influencer Hotels Education Hiring 493

Culinary Cues

SEPTEMBER 15, 2022

With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. I always wonder if these restaurateurs scratch their heads and wonder what went wrong, or if they knew they were living on borrowed time from the start.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Culinary Cues

MAY 18, 2020

The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history. As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

JULY 16, 2020

Is your restaurant putting itself front and center or have you unintentionally silenced your brand’s voice? Learn how to harness the power of social media, and you’ll gain the ability to boost brand awareness, increase loyalty, and send sales soaring. Every day, more than 3.5

Social Media 505

Social Media Coupons Download Entertainment 505

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

NOVEMBER 7, 2023

Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators. The future is digital.

Marketing 508

Marketing Social Media SEO Front of House 508