Culinary Cues

MAY 9, 2022

At the beginning of my second summer (just after my senior year in high school) she sat me down for a serious conversation: “Paul, what are your plans for the future?” He was a chef in a nice restaurant downtown and I had been busy raising a family. Weekend work continued through the Fall and Winter when I turned 16.

Hotels 366

Hotels Food Order Café Inventory 366

Culinary Cues

DECEMBER 28, 2021

As service begins to reach its peak, you set aside your prep work and jump into the expeditor position calling out orders and finishing plate garnishes. I know you remember the first day that you slid your arms into the sleeves of that chef’s jacket with your name embroidered under the title: executive chef. This is magical.

Kitchen Safety 428

Kitchen Safety Front of House Fine Dining Seasonal Menu 428

Culinary Cues

AUGUST 18, 2022

I was probably 10 or 11 years old on a shopping trip with my parents when we walked by a diner window with full view of their short order cooks. I was instantly mesmerized by their motions, their intensity, their speed, and their control. It was amazing! This was my first observation of controlled hustle.

Customer Experience 417

Customer Experience Food Order Hiring Café 417

Culinary Cues

APRIL 30, 2020

A cautious approach towards opening is the most prudent rule as we begin to see signs of a virus that might be controlled in the future. As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. Keep it simple, keep it familiar, and do it very well.

Point of Sale 309

Point of Sale Customer Service Customer Experience Cash Management 309

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

Bingage

APRIL 16, 2024

In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Culinary Cues

APRIL 26, 2020

There is so much to think about, so many decisions to make, and so much angst about what the future holds. Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on.

Guest Recovery 313

Guest Recovery Kitchen Safety Customer Service Food Safety 313

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. But, these can cost your restaurant quite a bit. Drives More Revenue. Consumers Expect It.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

7 Shifts

APRIL 3, 2020

COVID-19’s impact on restaurants around the world has been ramping up thanks to necessary social distancing measures—particularly in North America, where 4-5 meals are eaten away from home every week —and restaurateurs are feeling the squeeze on their bottom line.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. What Makes Intelligent Packaging So Popular.

Compost 209

Compost Sustainability Online Ordering Kitchen Safety 209

Goliath Consulting

DECEMBER 21, 2022

Ghost kitchens began during the early 2010s but gained popularity in the restaurant segment during the COVID-19 pandemic. The key question is: what will remain of digital restaurants in the future? Although, with this fast-growing trend, what does this mean for traditional restaurants? Let’s Talk.

2030 97

2030 Delivery Innovation Customer Service 97

Culinary Cues

JANUARY 28, 2021

We had planned on stopping at Panera for a curbside delivered sandwich (our first venture to a restaurant since March of last year) and had ordered our food an hour in advance with an email confirmation resting in wait on my phone. After weeks of trying I was able to arrange a date to receive my first of two Covid vaccinations.

Events 373

Events White Paper Back of House Café 373

Culinary Cues

JUNE 11, 2020

OK, so here we are: restaurants are beginning to re-open (maybe prematurely, maybe not) and we are all scared to death. We are fearful that 25% or 50% capacity in our restaurants will not allow us to survive – so, what’s the point? Well, for one thing – normal really wasn’t that great for restaurants – was it?

Restaurant Law 325

Restaurant Law Customer Service Customer Experience Food Supply 325

Culinary Cues

MAY 4, 2022

Share what you know with others, listen to them, and never exhibit any belief that you are somehow better than they are. [] IT’S NOT ABOUT YOU, IT’S ABOUT THE TEAM: The only consistently successful restaurants are the ones where every member of the team knows they are equal. This is where you are right now. Here you go!

2022 377

2022 Coaching Education Kitchen Safety 377

Bingage

JANUARY 28, 2023

Introduction In the Restaurant business, Customer feedback is an essential tool for improving customer satisfaction. According to a search, 93% of customers find that customer service is necessary when deciding whether to visit a restaurant or not. How often do you dine at our restaurant?

Social Media 98

Social Media Loyalty Program Customer Service Blog 98

Culinary Cues

MARCH 18, 2022

A quick adjust on that skull cap, wash your hands, and slide a cutting board in place. You shake off those comments from last night’s meeting with a few friends outside of the restaurant business, friends who shared those years in high school or college: an engineer, a forever student finishing medical school, an accountant, and a teacher.

Café 419

Café Training Waste Seating 419

QSR Automations

APRIL 29, 2024

In the fast-paced world of corporate hospitality, concessions, and quick service, the ability to efficiently manage high volumes of orders is paramount. ” Concessions/Quick Service In the bustling world of concessions and quick service, speed is of the essence. .” The result?

Social Media 52

Social Media Demo Food Customer Service 52

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Podcasts are an effective way to stay up-to-date on industry trends, and get tools and resources to help you run your restaurant.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

AUGUST 5, 2022

Quick service restaurants (QSR) are gaining immense popularity owing to their fast service and mouth-watering menus. According to Future Market Insights, the plant-based burger market is expected to register a staggering double-digit CAGR of 22 percent by the end of 2030. Burger King’s All Vegan Menu.

2030 180

2030 Innovation 2022 Customer Experience 180

Culinary Cues

FEBRUARY 12, 2020

Be an advocate within your restaurant for a benefit package that includes exercise. Congratulations! So.now what? With the title comes a basket full of new responsibilities and challenges that will likely weigh you down for years to come. These responsibilities come with the job – embrace them. So, what can be done?

Education 312

Education Consumer Goods Training Back of House 312

Culinary Cues

MAY 8, 2022

When I was 15 years old the furthest thing from my mind was planning my future. The dishwasher is the most important person in the restaurant. This was the beginning of that age when aside from finding a way to be independent and seeking a girlfriend, there was very little planning going on. We’re almost out of water glasses.

Back of House 367

Back of House Take-out Café Government 367

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises. Restaurants are already offering 3D virtual tours with a choice of seating.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Bingage

MARCH 18, 2023

Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless, better customer experience or the brand sends you super personalized discounts and offers that make you feel special and a strong bond between you and the brand. Do you know why? What’s the reason? Let’s do this!

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Culinary Cues

JANUARY 3, 2020

They have likely worked at nearly every busy restaurant in the area and are known to all. Most cooks are pretty transparent – they tell you more than you really want to know about their past, present, and future; who they like and why, and who is not on their Christmas Card list. Ah…the kitchen pirate. MYSTERIOUS UNKNOWNS.

Uniforms 397

Uniforms Presentation Hiring Book 397

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. And the big restaurant brands are only getting bigger , making it even harder to stand out. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Future Food

NOVEMBER 7, 2021

Towards the end of each calendar year, we like to take a look back at how the industry has shifted, the trends that have taken off, and try to pre-empt the future face of the industry. The future is about many things, including being digital, humanistic, local, healthier, authentic, greener, caring etc.

2022 148

2022 Food Supply Entertainment Hospitality 148

Culinary Cues

MAY 2, 2020

We breathe to cleanse our soul and to refresh our heart, to take time to reflect and put aside our anxiety, to pause and think more clearly, to contemplate the bigger picture and to start anew as an individual or part of a group. A breath is a short moment that is in control. Our current situation is ripe with fear and anxiety.

Training 299

Training Take-out Transportation Customer Experience 299

OneDine

FEBRUARY 29, 2024

In an era where technology intertwines seamlessly with our daily lives, restaurants are embracing innovation to redefine the dining experience. The integration of tableside tablets has emerged as a game-changer, not only enhancing guest interactions but also significantly elevating service speed.

Innovation 52

Innovation Customer Service Customer Experience Dine-in 52

Culinary Cues

DECEMBER 8, 2020

The line team was in total sync: Alex looked at his sous chef expediting on the other side of the pass – his eyes said: bring it on chef. This has been a long haul for the eager, confident line cook who started out three years ago as a dishwasher. School actually came easy for him, but it just wasn’t his thing. This is how so many cooks are made.

Kitchen Safety 446

Kitchen Safety Take-out Training Food Safety 446

Modern Restaurant Management

OCTOBER 22, 2021

Seventy-two percent of people choose a restaurant based on comments and images shared by others on Facebook, according to a study by Social Media Monthly. Seventy-two percent of people choose a restaurant based on comments and images shared by others on Facebook, according to a study by Social Media Monthly.

Social Media 198

Social Media Advertising Events Customer Experience 198

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212