Chowly

DECEMBER 9, 2024

Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. These updates are designed to simplify workflows, reduce operational stress, and support profitability for our customers. Heres a look back at some key milestones that showcase our commitment.

2024 59

2024 Operations Workshop Leadership 59

Qu

MARCH 28, 2025

This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation. Since 2020, Qu has been refining its Edge approach, creating a unified commerce platform specifically designed for the complex requirements of multi-unit restaurant operations.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

PathSpot

OCTOBER 22, 2024

As customer expectations shift, the foodservice industry has evolved by embracing innovative solutions that prioritize safety and cleanliness. The Role of Technology in Ensuring Cleanliness and Food Safety Enter PathSpot, cutting-edge technology designed to elevate food safety confidence in the foodservice industry.

Dine-in 40

Dine-in Food Safety Demo Customer Experience 40

Qu

MAY 7, 2025

Addressing the Cost Crunch Recent industry data from 86 Repairs and The Carbon Trust highlights the urgency for innovation: repair and maintenance expenses have surged 31% since 2019, and energy now consumes nearly 6% of average restaurant operating costs. Equipment downtime alone is costing the industry an estimated $46 billion annually.

Operations 52

Operations Kitchen Safety Back of House Equipment 52

The Restaurant Group

NOVEMBER 20, 2024

Monitor and Adapt to Industry Trends Stay Updated on Culinary Innovations Experiment with trending dishes or techniques to keep your menu fresh and exciting. Seasonal flavors, fusion cuisines, or innovative plating styles can make your offerings stand out. When guests see their suggestions in action, it builds loyalty and trust.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

The Restaurant Group

JANUARY 3, 2025

Innovative Solutions Heres where creativity shines. Customers will see your business as innovative and customer-focused, which strengthens your reputation and encourages repeat visits. With no butter, cream, or cheese in vegan dishes, and no wheat in gluten-free meals, it might seem harder to recreate the depth of traditional flavors.

Customer Experience 78

Customer Experience Seasonal Menu Small Business Consumer Goods 78

Lavu

JUNE 13, 2025

In this blog post, you’ll find that the shift towards cashless payments represents a significant opportunity for restaurants to enhance their operations, improve customer satisfaction, and stay ahead in an increasingly digital landscape. Get a Free POS Demo Designed for Modern Restaurants!

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

QSR Automations

JANUARY 16, 2025

Look for a solution with a history of innovation, award – winning support, and training resources to help you and your team make the transition from pen and paper or printed receipts to technology that is best in class.

Front of House 52

Front of House Operations Back of House Reservations 52

The Food Corridor

MAY 30, 2025

These grants were designed with food system intermediaries—like shared kitchens, kitchen incubators, and food hubs —in mind. Explore the RFAs on USDA AMS’s LAMP website » Why Shared Kitchens Should Apply Shared kitchens are on the front lines of food system innovation. And they’re not just for farms.

Mobile Ordering 80

Mobile Ordering Webinar Agriculture Food Order 80

Qu

MARCH 12, 2025

Watch Now For an Overview of Our Latest Innovations: Curbside Ordering Qu curbside ordering, a feature of Qus new Online Ordering system, allows guests to place and pay for orders directly from their car using a mobile device and a QR code. These updates are designed to improve profitability, service, and growth.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

PathSpot

JULY 1, 2025

Bringing together state-of-the-art food safety innovation with highly specialized insurance solutions tailored for restaurants, cafes, and hospitality businesses. We are delighted to announce our new collaboration between Rainbow Insurance and PathSpot Technologies. Claim Your Benefit Today!

Kitchen Safety 45

Kitchen Safety Food Safety Insurance Allergens 45

Modern Restaurant Management

JUNE 28, 2022

In this blog, we will discuss the changing face of the restaurant industry as a result of the introduction of food delivery and service robots. Uber technologies came out with a major innovation in March 2022. Rise of Service Robots- A New Era of Human-Like Services.

Delivery 575

Delivery Food Customer Service Front of House 575

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. www.harvestamericacues.com BLOG. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way.

Menu 484

Menu Seasonal Menu Front of House Reference 484

Culinary Cues

NOVEMBER 10, 2023

It is the formula used by athletes, business innovators, musicians, artists, medical professionals, teachers, and nearly every profession known to man – SELF ASSESS – GET TO WORK – GET BETTER – START AGAIN. Why not highlight them on your social media pages or in your restaurant blog. I have never understood the quest for mediocrity.

Seminar 444

Seminar Front of House Back of House Workshop 444

Modern Restaurant Management

AUGUST 12, 2024

Innovative AI technology designed to review and analyze credit card statements uncovers hidden processing and merchant fees within these statements, showing restauranteurs where they could be saving money when processing cards. The technology not only can create content but also optimize it for SEO purposes to help target customers.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

MARCH 18, 2021

Major advances in menu innovation, a field my org has some experience in, have shifted course in the past year as many restaurants have switched to almost entirely off-premise meals. In this recent blog post , my co-author Megan Welker and I noted that consumers have four different modes when they shop: Collect, Seek, Comfort, and Connect.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

FEBRUARY 21, 2022

With increasing promotions in restaurant magazines, food blogs, and social media platforms, more people are expected to join this mega-trend. Since organic produce cost more, restaurant owners are becoming innovative and are developing recipes and cooking techniques where optimum utilization of produce takes place.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Culinary Cues

OCTOBER 27, 2023

This can create a high level of intrigue among those who love innovation and are always ready to see what the chef can do. This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given.

Hiring 449

Hiring Training Pricing Presentation 449

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Experiment with design programs to create event announcement posters to use for your digital marketing initiatives. Online Ads.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

NOVEMBER 22, 2019

While SEO is most-often associated with keywords and content, site design does play a role in searchability. In fact, designing a mobile-first website isn’t a bad idea for restaurateurs. The key to success is ensuring your restaurant’s website is discoverable not only to humans but to search spiders crawling the web.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. APPLE: “To bring the best user experience to its customers through its innovative hardware, software, and services.”

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

Goliath Consulting

JUNE 8, 2023

Welcome to the Goliath Consulting Group blog, where we share valuable insights and expert advice to help you excel in the competitive restaurant industry. Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Various companies have not only extended their operations to online delivery and takeaway but also introduced some innovative technologies to enhance their overall operations.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

MAY 12, 2020

DD Green Achievement restaurants, which were designed to save between 15 to 20 percent of energy use as compared to traditional Dunkin’ restaurants, have proven to save approximately 33 percent of energy use, on average, when compared to conventional Dunkin’ locations, outperforming design anticipations. The 1,800 sq.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

SEPTEMBER 9, 2024

It’s no wonder that the visuals of Persian Feasts are so stunning, as the author, Leila Heller, is an art gallerist with a clear affinity for design. There is not much new or innovative in this book, but there is a whole lot of delicious nostalgia.

2024 352

2024 Book Influencer Take-out 352

Culinary Cues

FEBRUARY 29, 2020

These “innovators” are constantly looking for the next interesting interpretation of food – the restaurant chef who teases them with food preparations that strike a chord, who makes them challenge how they think about food, and puts a smile on their face. www.harvestamericacues.com BLOG. The story counts. [] FLAVOR FIRST.

Fine Dining 522

Fine Dining Café Customer Experience Menu 522

Goliath Consulting

AUGUST 1, 2023

In this blog, we will delve into the fascinating world of Japanese cuisine, exploring emerging trends, profitable concepts, and sharing invaluable insights that will help restaurant owners to successfully incorporate this delectable cuisine into their offerings. Matcha-infused cocktails are also a great innovation to consider.

Innovation 195

Innovation Fine Dining 2021 Email Marketing 195

The Restaurant Group

JANUARY 26, 2023

How Important Is A Commercial Kitchen Design? Where commercial kitchen design is concerned, more is expected and demanded. These kitchens are used more heavily than residential kitchens and their effective design contributes to a restaurant’s success. Another important kitchen design element is fire safety.

Design 78

Design Kitchen Safety Food Safety Front of House 78

Culinary Cues

AUGUST 24, 2020

Buckminster Fuller – the designer of geodesic structures spoke of change: “You never change things by fighting the existing reality. www.harvestamericacues.com BLOG. real change takes place. To change something, build a new model that makes the existing model obsolete.”. Warren Buffett. PLAN BETTER – TRAIN HARDER. CAFÉ Talks Podcast.

Point of Sale 254

Point of Sale Social Media Customer Service Reservations 254

Goliath Consulting

SEPTEMBER 18, 2023

From the ashes of legacy platforms, rise innovative and niche-focused alternatives. In this blog, we’ll dissect these platforms for their strengths, weaknesses, and optimal uses. Content Format Threads The design of Threads leans towards weaving narratives and extended discussions.

SEO 195

SEO Advertising Point of Sale Catering 195

The Restaurant Group

OCTOBER 8, 2020

Changes to Restaurant Design as a Result of COVID-19: Permanent or Temporary? It has thrown restaurants into a mad dash to adapt and innovate to keep customers safe or face going out of business. As a result, there are several changes to restaurant design underway. Lessons in Post-COVID Restaurant Design. Open Kitchens.

Design 78

Design Seating Customer Experience Dine-in 78

The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. It’s time to think beyond cosmetic fixes like plexiglass shields between booths and come up with new approaches to overhaul restaurant design layouts so concerns about enclosed spaces and proximity to other people can be put to rest once and for all. Real-estate Opportunities .

Design 78

Design Fine Dining Fast Casual Customer Experience 78

Future Food

DECEMBER 5, 2019

This space is receiving enormous focus & financial commitment in the field of continuous product development & innovation. Design-Food-People – This trio of terms will merge to deliver living-spaces which embrace human feelings. Integration of these elements will shape the design briefs of 2020 and beyond.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

The Restaurant Group

SEPTEMBER 16, 2020

The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment. Despite the apparent challenges, not all is lost.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Ordyx

APRIL 25, 2019

Technology and an ever-increasing customer demand for convenience and outstanding customer service have led to the creation of innovative new ways designed to help restaurateurs keep up with that demand. Restavista is a social media tool designed to help people find a restaurant based on a specific food.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

The Restaurant Group

AUGUST 9, 2020

As any restaurant operator can confirm, succeeding in the modern marketplace requires constant innovation and the ability to capitalize on the latest trends. Embrace innovation. Innovation doesn’t need to end there, however. Make sure to include events or promotions as part of those innovations.

Social Media 78

Social Media Innovation Customer Service Customer Experience 78

Modern Restaurant Management

OCTOBER 29, 2019

Opportunities for community-driven content such as guest blog posts. Built on its proprietary blockchain technology, the Mastercard Provenance Solution is industry-agnostic and helps brands provide visibility into product journeys and a clear record of traceability designed to contribute to consumer confidence, trust and awareness.

Food Supply 216

Food Supply Franchise Franchising Customer Experience 216