Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

EATER

OCTOBER 15, 2024

Kitchens as Energy Hogs Commercial kitchens use anywhere from two to 10 times more energy per square foot than other commercial businesses, Richard Young, the director of Frontier Energy , a national energy consulting firm, told Civil Eats. “Community, environment. It’s part of my DNA. Food service buildings in the U.S.,

Compost 284

Compost Food Equipment Waste 284

Modern Restaurant Management

MAY 22, 2025

In the food service industry, branded apparel is a critical extension of your business's identity. The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement.

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Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 14, 2020

" "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. Let’s come back to Henry.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

FEBRUARY 28, 2025

Leverage Automated Email Marketing ChowNows Automated Email Marketing helps your restaurant bring customers back and increase orders with minimal effort. Small changes in menu layout, descriptions, and pricing can encourage diners to spend more and order more often. Returning customers order up to 25% more after receiving these emails.

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Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

APRIL 8, 2022

For customers of restaurants, bars, and other eateries, ice is a minimum expectation, especially during the hot summer months. At the end of the shift closers should fill every drink station and ice holding bin (behind the bar, above the fountain drinks, anywhere ice is normally stored). Step 1: Ice Management. Step 2: Clean It Up!

Back of House 474

Back of House Tip Distribution Small Business Management 474

Modern Restaurant Management

JUNE 28, 2022

The development of robotics in the post pandemic scenario has changed the overall scenario for the industries, especially the restaurants industry. The prominence of food delivery and service robots has increased in the overall restaurant industry. This is owed to the uncertainties faced by the restaurants at the global level.

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Delivery Food Customer Service Front of House 575

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First Utmost care and attention is required today."

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

Travel 542

Travel Back of House Customer Service Small Business 542

Modern Restaurant Management

APRIL 21, 2023

Restaurants and bars are often targets for robbery, burglary and theft , so much so that the FBI ranks restaurants as the eighth most common setting for violent crime and nearly half of cyber-attacks target small businesses. Pay particular attention to the evening and late-night hours when robberies tend to be more frequent.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Modern Restaurant Management

FEBRUARY 23, 2021

I grew up learning the business from the best restaurateur I know — my father, T.J. Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. Here are five I’ve come back to again and again.

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Leadership 2002 Airlines 2001 450

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 27, 2020

Small Business Administration (SBA) Jovita Carranza and U.S. million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 20, 2020

Healthcare workers are risking their health to protect ours, and restaurants are fighting to stay in business. “With orders down so much right now, feeding hospitals makes a huge difference to our business,” said Paul Barker, Owner of Pauli’s in Boston. ” Small Brand, Big Heart. Feed the Front Line.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

SEPTEMBER 30, 2020

This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. How Comfortable are Diners? The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

JUNE 24, 2020

As few as 16 lesbian bars remain in the United States, and their owners are fighting with all they have to make it through On the night of March 2, a tornado churned through Nashville, ripping through whole neighborhoods and damaging swaths of restaurants. Jolene’s in San Francisco. On March 11, they reopened. Lipstick shut down again.

Bar 274

Bar Social Media Back of House Take-out 274

Modern Restaurant Management

APRIL 14, 2020

A : During this unprecedented time, now more than ever, we need to come together as a single community to face the challenges that each of our businesses, and your business, face. Prepare to welcome them back. This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Communicate.

Healthcare 468

Healthcare Front of House Social Media Website Management 468

Modern Restaurant Management

APRIL 27, 2020

Small Business Administration (SBA) Jovita Carranza and U.S. million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 2, 2021

Alignable’s July Rent Report has just been released, based on a poll of 5,911 small business owners that concluded last week. Times are even tougher for 64 percent of nonprofits, 50 percent of entertainers/artists, 48 percent of small businesses in the transportation sector, and 43 percent of event planners.

2021 450

2021 Point of Sale 2019 Equipment 450

EATER

SEPTEMBER 30, 2020

Over the next decade, new cafes, restaurants, and housing developments owned by outsiders replaced many resident-owned properties and abandoned lots. Conflicting views on gentrification’s impact have led to public showdowns over new developments and businesses in countless communities, many involving restaurants.

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2010 2013 Back of House Small Business 363

Embrace the Suck

APRIL 26, 2020

In fact, the bars and restaurants that fail to capitalize on their data will find themselves in hot water. That’s happening to your bar or restaurant right now. Profits are sliding away a small percent at a time until you wake up one day in panic mode. What the Hell is a KPI? What you have is a hobby.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Culinary Cues

SEPTEMBER 4, 2023

Zoom became our office (for many businesses – not all) and suddenly we had a way to function, at least at some level. It was strange at first, but then we gradually dressed up a room in our house, set up our computers, turned on the Keurig Coffee Maker and spent our days flipping from one virtual meeting to another. So why not?

Social Media 442

Social Media Food Safety Small Business Retail 442

Modern Restaurant Management

OCTOBER 13, 2020

When to take a business public and when to sell. I am hard pressed to think of any long-lived business that doesn’t have, at its core, exceptional quality in either its products or services. This is particularly true in the food business. billion in sales when he retired 35 years later. The value of a brand.

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Franchise Franchising 2000 Back of House 519

Modern Restaurant Management

NOVEMBER 13, 2020

California Increases Consumer Privacy Protections : California voters passed Proposition 24, which will increase consumer privacy protections in the state and impose new requirements for certain businesses. These requirements for businesses will go into effect on January 1, 2023. of the outstanding quota.

2020 474

2020 Restaurant Law Food Safety Food Order 474

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

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Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

EATER

JUNE 16, 2020

Like the coffee and wine industries, the entire beer ecosystem was upended as the COVID-19 pandemic shuttered breweries, closed bars, and scared people away from beer shops. Operations that remained open the last few months found new ways to serve customers; others are now reopening alongside bars in some states.

Brewery 332

Brewery Back of House Retail Mobile Ordering 332

7 Shifts

APRIL 13, 2021

It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. We had the pleasure of chatting with one of the restaurants' partners, Mark Crumpton, to discover how adopting 7shifts as their labor-management platform has helped their business adapt. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

EATER

OCTOBER 15, 2020

Still struggling to recoup shutdown losses, businesses now must survive the harsh blow of cold weather It happened around Labor Day weekend, the spiritual end of Midwestern summer. School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m.

Outdoor 363

Outdoor Seating Small Business Customer Service 363

Modern Restaurant Management

JULY 1, 2020

As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Of all business closures on Yelp, 41 percent are permanent closures. Since May 25, we’ve seen a 1785 percent relative increase in searches for Black-owned businesses, compared to the three weeks prior. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

Goliath Consulting

JUNE 15, 2021

And in a system as large as the US Food System, small changes produce a proportionally larger domino effect, where “one occurrence triggers a chain of subsequent events” with the potential to bring the overall structure down (1). Many farming businesses, including crop producers, require specific types of labor to perform their tasks (2).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

EATER

OCTOBER 13, 2020

That slowly fading memory — what it felt like to discover a new city, stomach first — is what excited me about going out on the road again, which I did a couple months ago, driving from Los Angeles to Corsicana, Texas and back, stopping to eat in places like Albuquerque, Amarillo, El Paso, and Phoenix. Something small and intimate.

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Travel Food Back of House Front of House 354