Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. However, most restaurants are faced with operating with a diminished workforce and for a reduced customer base. Share that you have enhanced protocols for sanitization.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

APRIL 10, 2023

To those operators who do things right, who care for their employees, who seek their input and value it, and who work hard to pay a fair wage, show empathy, and understand that the happy employee is the key to success – these perceptions and beliefs are a real dis-service.

Employee Relations 520

Employee Relations Restaurant Law Waste Article 520

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I was a pain.

Operations 370

Operations Book Small Business Communication 370

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. Anyway – use as you see fit. There needs to be a symbiotic relationship between the two.

Kitchen Safety 413

Kitchen Safety Back of House Front of House Food Safety 413

Modern Restaurant Management

MAY 30, 2025

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Technological Advances and Digital Ordering Integrating technology into fast food and QSRs has greatly enhanced customer experience and operational efficiency.

Fast Casual 251

Fast Casual Food Point of Sale 2025 251

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Running a robot is likely cheaper than employing a full-time employee, or at least it will be. Present Staffing Issues at Restaurants.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. One way that many restaurants are dealing with this labor shortage is by adjusting hour or days of operation. Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. Everyone walked out.

Customer Service 465

Customer Service Reservations Specials Training 465

Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks. When to Move On.

Employee Relations 335

Employee Relations Take-out Customer Experience Operations 335

The Rail

APRIL 30, 2025

One BBC article highlights the words of Scott Magill, owner of WhoCult Coffee + Donuts, (Bridgend, UK), who said, Food is emotional, visual, and shareable exactly what social media thrives on. AI-powered tools have also been utilized in order to analyze customer feedback and engagement metrics, the article highlights.

Marketing 130

Marketing Social Media Online Ordering Waste 130

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. It may or may not be work related, but it does impact work.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” .” “Today begins the independent restaurant revolution,” Robbie Earl elaborates. Contest Details.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Employee turnover rate. Employee Turnover Rate.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

AUGUST 31, 2020

Court of Appeals for the District of Columbia dismissed an appeal by the operator of the &pizza restaurant chain in the United States against a copycat restaurant based in Scotland. Based on the doctrine of standing, the Court found that the plaintiff had not shown any ongoing injury sufficient to establish Article III standing.

2020 410

2020 Restaurant Law Agriculture Compost 410

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. But what does that actually mean? Husband and wife Dan and Julie Resnick founded the company while living in the Hamptons in 2013.

Influencer 336

Influencer Social Media Employee Relations Website Management 336

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. Paid sick and safe leave is available to employees who work for business with five or more employees.

Restaurant Law 493

Restaurant Law Employee Relations 2021 Hospitality 493

Social Hospitality: Restaurants

MARCH 27, 2020

Then, watch market trends related to your industry and your destination. Consider Your Employees. With so many employees out of work, now would be the perfect time to reward their loyalty. Hilton Hotels had to furlough much of its staff and has set up a website for those employees to find work.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Lavu

MAY 23, 2025

Whether you’re a first-time entrepreneur or expanding into the deli space, this article will help you start strong. Related: The Essential Guide to Restaurant Inventory Management Software 3. Related: 8 Factors to Consider When Choosing a Restaurant POS System 4.

2025 78

2025 Employee Relations Tip Distribution POS 78

EATER

AUGUST 10, 2021

Restaurant owners have, for months now, been quoted in articles and TV news hits decrying the ongoing labor shortage, blaming the enhanced unemployment benefits enacted during the pandemic for disincentivizing returning to work. These companies could certainly afford to pay their line-level employees higher wages to entice them back to work.

Front of House 264

Front of House Back of House Employee Relations Small Business 264

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. 7shifts U.S.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

NOVEMBER 26, 2019

The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. This shift in access has in turn caused a shift in the way restaurants design their space and plan their business operations. All good things an employee should have, right?

2019 268

2019 Employee Relations Restaurant Law Food Order 268

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MAY 12, 2020

Architects who specialize in restaurants will understand the unique intricacies of designing a restaurant space, such as the need to allow customers and employees to efficiently flow through the space, while also meeting the local building codes, food prep and sanitation requirements, and respecting your design aesthetic.

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

Modern Restaurant Management

NOVEMBER 21, 2023

This article will shed light on a range of restaurant-specific energy efficiency tactics and explore several recommendations—from low-to-no-cost actions that require minimal investment to more substantial and strategic approaches that promise a significant return on efficiency-related expenditure.

Equipment 294

Equipment Outdoor Sustainability Employee Relations 294

Goliath Consulting

APRIL 7, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC). What is the Employee Retention Tax Credit? Who is Eligible?

Small Business 221

Small Business Employee Relations 2021 2020 221

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

JULY 15, 2020

By the end of June, 12 percent of all chain restaurants in operation before the pandemic remain completely closed, this percentage remained unchanged throughout the month. Daily order counts grew despite an overall reduction in restaurant operating hours per day. ” Brand Intimacy Report. For example, Chick-fil-A created a $10.8

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. We have compiled those that we find the most helpful and informative for restaurant owners and operators. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Updated March 17, 2020. Health and Sanitation .

Operations 122

Operations Management Management Small Business 122

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

JUNE 28, 2021

The law assesses “noticeable intoxication” from the viewpoint of employee who served the last drink when the employee served the last drink. The answer is largely the same as before: employees serving alcoholic beverages to-go must be wary of their customers’ level of intoxication and do their best to not overserve.

Employee Relations 329

Employee Relations Restaurant Law Customer Service Food Order 329

EATER

APRIL 21, 2022

The Massachusetts restaurant and chef Ruth Wakefield deserve some credit for America’s favorite cookie, but certainly not all of it Ruth Wakefield was a highly accomplished person: a college-educated dietician, teacher, chef, and the founder and operator of Toll House Inn, one of New England’s most famous restaurants.

Back of House 264

Back of House Point of Sale Employee Relations Take-out 264

Sling

APRIL 5, 2021

In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? This gives your employees the freedom to work when their motivation is at its highest. Try something like, “Great job on that article, James. 9) Stay Healthy.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

7 Shifts

DECEMBER 2, 2022

Utilize the skills taught in this article to give your restaurant the best name it can have. There is a reason large restaurant chains have whole segments related to marketing and other promotional material. You have a team of partners, employees, and colleagues. You are constantly vying for their attention.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Goliath Consulting

JANUARY 21, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC). What is the Employee Retention Tax Credit? Who is Eligible?

Employee Relations 195

Employee Relations Small Business 2021 2020 195