7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. It’s also more generous to employees on several points. This means the employer can’t: Take any part of a tip left for an employee.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Chances are, it's balancing the scheduling requests of dozens of employees each week. Operations This is the catch-all of all restaurant manager responsibilities. Check inventory levels.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 11, 2022

But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need.

Operations 182

Operations Supplies Uniforms Employee Relations 182

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Coffee in 2023.

2024 173

2024 2023 Loyalty Program Point of Sale 173

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 152

Training Food Safety Employee Relations Insurance 152

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule?

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. It’s also more generous to employees on several points. This means the employer can’t: Take any part of a tip left for an employee.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Culinary Cues

APRIL 10, 2023

To those operators who do things right, who care for their employees, who seek their input and value it, and who work hard to pay a fair wage, show empathy, and understand that the happy employee is the key to success – these perceptions and beliefs are a real dis-service.

Employee Relations 477

Employee Relations Restaurant Law Waste Article 477

7 Shifts

DECEMBER 6, 2023

But other changes are coming soon that will likely affect every restaurant and restaurant group operating in the state. per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Tips belong to the employees they’re left for. What is the minimum wage in Colorado?

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

7 Shifts

DECEMBER 6, 2023

But other changes are coming soon that will likely affect every restaurant and restaurant group operating in the state. per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Tips belong to the employees they’re left for. What is the minimum wage in Colorado?

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

7 Shifts

AUGUST 2, 2023

Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Research the platform's standing in the market and seek out reviews or testimonials from other operators.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

MARCH 16, 2020

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Accept all sick requests.

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. The 3-day weekend.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Modern Restaurant Management

MARCH 27, 2024

While there are many variations of service types, operators should outline basic customer service strategies that should be met to create a pleasant customer experience for every patron who enters their establishment. Below are nine suggestions to improve a restaurant’s customer retention.

Customer Service 175

Customer Service Loyalty Program Customer Experience Employee Relations 175

7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Chances are, it's balancing the scheduling requests of dozens of employees each week. Operations This is the catch-all of all restaurant manager responsibilities. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 9, 2024

Flexible shifts and secure shifts may actually be more important than wages to some employees. An effort to maximize staffing levels by cutting shifts short or imposing last minute shifts can be very disrupting to employees’ lives. As a result, it is important to have a good capital plan in place before you open for business.

Employee Relations 157

Employee Relations Small Business Advertising Customer Experience 157

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. We have compiled those that we find the most helpful and informative for restaurant owners and operators. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Updated March 17, 2020. Health and Sanitation .

Operations 122

Operations Management Management Webinar 122

Restaurant365

OCTOBER 30, 2020

However, the day-to-day tasks can distract from the bigger-picture work that is essential for your long-term business health: restaurant operations management. The common saying is that owners and operators need to work “on,” not “in,” their restaurant. What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. Now we have an opportunity to be reborn – to change what is wrong with how we operate and come out bigger and better in the end. A NEED FOR CREATIVITY. A POPULATION READY TO CELEBRATE.

Guest Recovery 445

Guest Recovery Front of House Employee Relations Food Truck 445

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? In addition to deploying technology to address these shifting customer habits, arguably one of the biggest hurdles restaurant operators face is vendor fatigue.

Loyalty Program 214

Loyalty Program Mobile Ordering Employee Relations Customer Experience 214

Culinary Cues

FEBRUARY 16, 2021

On occasion, a restaurant opens, the owners have the right idea, everyone in the operation rallies around core principles that find a home in consumer minds and hearts, and the place enjoys success for a long period of time. Chef Charlie Palmer’s Aureole was one of those operations. It pains me to see any restaurant close.

Fine Dining 436

Fine Dining Employee Relations Front of House Small Business 436

Hot Schedules

APRIL 1, 2020

Introducing HotSchedules Quick Guide Videos for Essential Operations. This new series of educational videos will help you and your managers leverage your HotSchedules solutions to assist in your core operations in these quiet times and when everyone gets back to work. Related Posts. In-Schedule Reports. read more.

Operations 78

Operations Employee Relations Education Inventory 78

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The return of a more regular dining experience signals an encouraging step forward for owners and employees alike, however, caution is necessary.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Modern Restaurant Management

JANUARY 31, 2024

Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S Additionally, the report found that AI is already part of mainstream restaurant operations as 89 percent of operators surveyed are already using it in their restaurants in some way. What results did you find surprising and why?

2024 188

2024 Online Ordering Website Management 2023 188

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. Leverage new employees’ tech expertise. Reduce employee turnover.

Food Safety 178

Food Safety Kitchen Safety Loyalty Program Employee Relations 178

7 Shifts

NOVEMBER 17, 2021

Busy restaurant owners looking to bolster their incentive offering know that the last thing they need is another wrench in their bustling operations. Typical Employee Payout Methods. How Outdated Pay Cycles Negatively Affect Employees. Improve employee satisfaction. Boost employee performance. Table of Contents.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

MARCH 12, 2024

The United States District Court in the Eastern District of Texas handed down a summary judgement decision, vacating the National Labor Relations Board’s 2023 Joint Employer Rule. Chamber of Commerce, to sue the National Labor Relations Board (NLRB) over its new Joint Employer Standard. Circuit Court.

2023 98

2023 Employee Relations Restaurant Law Franchise 98

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. If one made it through 2022 relatively unscathed you ought to feel very good as a restaurant owner/operator. On the franchise side, what do you foresee in 2023? Is there investor interest?

2023 180

2023 Franchise Franchising Employee Relations 180

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 164

POS Bar Point of Sale Front of House 164

The Restaurant Times

JUNE 30, 2021

In addition to managing internal operations, he is also the interface between customers and the staff. The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . Handling Operations . A restaurant manager, however, has multifaceted responsibilities.

Operations 52

Operations Management Management Front of House 52

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 120

2023 2024 Insurance Employee Relations 120

The Restaurant Times

JUNE 1, 2022

It eases operations and improves the chances of survival of a restaurant in the competitive world. A restaurant accounting system keeps track of all essential restaurant financial transactions, makes a finalized report, collects tax-related information, and summarizes it all for you. . Let’s find out. . Choose The Right Technology.

Operations 52

Operations Cash Management Employee Relations POS 52

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

Cash Management 198

Cash Management Employee Relations Recruiting Healthcare 198

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52