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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. Does every cook prepare each dish exactly the same as the chef trained them to? Does front of house greet every customer the same?

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Restaurant Menu Engineering Techniques to Maximize Profit

ChowNow

Try renaming them with a more enticing menu description, giving them better placement in your menu layout, or training your staff to recommend them more consistently. Diners comments, even casual ones, give you clues about customer preferences and what holes you might need to fill with new dishes.

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Average Restaurant Profit Margins: What They Are And How to Improve Yours

ChowNow

In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Cross-train team members to handle multiple roles during slower shifts.

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Robotics – A recent BostInno article included this video of Alfred the Robot making salads at BONAPITA, a fast-casual Mediterranean restaurant in West Roxbury, MA.

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Restaurants Reopen: What Are They Doing?

Modern Restaurant Management

The pink and blue horse illustration at the top of this article is not clickbait. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Training new people is easier with shorter menus.” It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation.

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Encouraging Diners to Order Direct—Here’s How to Make It Easy

ChowNow

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. But how do you get diners to change their habits?

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Increase Table Turnover: 7 Easy Steps to Boost Restaurant Revenue Fast

Lavu

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

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