Modern Restaurant Management

JANUARY 13, 2023

Just as the pandemic fueled digital transformation via no-contact delivery apps, QR code menus, and digital ordering, restaurants challenged by lack of staffing will likely turn to technology like Artificial Intelligence (AI) to alleviate pain points. Taking Orders with Artificial Intelligence.

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Front of House Back of House Online Ordering Food Order 206

Modern Restaurant Management

APRIL 26, 2022

Artificial Intelligence or AI has infiltrated every aspect of our lives and the restaurant industry is no exception. It may seem difficult to imagine the restaurant industry with AI because it focuses on individuality and the human touch, but it is already a reality. Let's start with the back of the house.

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Front of House Back of House Customer Experience Food Order 193

Modern Restaurant Management

SEPTEMBER 8, 2023

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. AI offers valuable support, such as enhancing communication and facilitating food safety practices.

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Food Safety Allergens Food Audits 204

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality. What are some examples of restaurants using virtual reality?

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Customer Experience Entertainment Transportation Customer Service 185

Modern Restaurant Management

DECEMBER 28, 2023

In a world marked by technological progress, artificial intelligence (AI) emerges as a game changer. For the restaurant industry, renowned for its ability to keep up with trends, adopting AI is inherent. AI in Restaurants Recent data highlights the big significance of AI in the restaurant sector.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Modern Restaurant Management

NOVEMBER 10, 2023

Gain Deep Customer Insights wiht AI-Powered Feedback A novel technological advancement is surfacing to meet the demand for managers to tackle those elusive areas. Using AI to Mitigate Bad Experiences Lots of reasons drive restaurant businesses to use AI solutions for better experiences in tough times.

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Customer Experience Customer Service Information Management 106

Modern Restaurant Management

APRIL 4, 2023

The solution: workforce management (WFM) platforms that enable intelligent automation through the power of artificial intelligence (AI) to help increase workforce efficiency and productivity while optimizing labor processes and costs. The latest WFM technologies utilize artificial intelligence to solve these problems.

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2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. What are AI and ML? AI and ML are buzzwords and often sound out of reach of an average restaurateur.

Front of House 206

Front of House Mobile Ordering Loyalty Program Back of House 206

Restaurant Business

MARCH 28, 2024

Standard AI CEO Jordan Fisher and co-founders Brandon Ogle and Daniel Fischetti are joining the delivery company as it makes a bigger push into artificial intelligence.

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Hiring Delivery Technology 104

Modern Restaurant Management

APRIL 3, 2024

Artificial intelligence (AI) has emerged as another advantage for attackers, enabling them to personalize phishing emails for highly effective business email compromise scams to introduce ransomware packages at scale.

Email Marketing 192

Email Marketing Franchise Franchising Point of Sale 192

Restaurant Technology Guys

MARCH 24, 2024

Nomad-Go harnesses the power of artificial intelligence (AI) to simplify inventory management tasks, make them faster and more accurate. The co-founder, David Greschler, merged his lifelong passion for computers with a commitment to address the primary challenges of inventory counting: its inefficiencies and inaccuracies.

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Inventory Technology Hospitality Management 86

Modern Restaurant Management

MAY 8, 2020

When you think of artificial intelligence, you might think of examples from science fiction like Terminator or The Matrix. Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Communications.

Food Safety 184

Food Safety Kitchen Safety Front of House Website Management 184

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Supplies Sustainability Food Supply Food Safety 167

Modern Restaurant Management

MARCH 27, 2020

There has been a significant surge of Artificial Intelligence (AI) usage in the restaurant industry for providing improved services to elevate operations, trim cost and create a better environment for guests. How will AI use in the restaurant industry continue to evolve? Sales Forecasting. Smart Inventory Management.

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Inventory Waste Customer Experience Events 182

Modern Restaurant Management

APRIL 10, 2024

Some restaurant operators have employed data analytics and generative artificial intelligence (GAI) to help automate the upselling process during a transaction by suggesting meal upgrade options when customers input orders.

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2024 2023 Loyalty Program Point of Sale 192

Modern Restaurant Management

OCTOBER 10, 2023

The Rise of AI in Loyalty Programs Artificial Intelligence (AI) is emerging as a game-changer in managing loyalty programs. From predicting customer behavior to automating reward processes, AI can greatly enhance the efficiency of these programs.

Loyalty Program 180

Loyalty Program Franchise Franchising Social Media 180

Goliath Consulting

JUNE 23, 2023

Artificial intelligence (AI) has emerged as a groundbreaking tool that is revolutionizing the way restaurants operate. With its ability to streamline operations, elevate customer experiences, and drive overall success, AI has become an indispensable asset for modern restaurants.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. Benefits for Foodservice Providers For foodservice providers, the benefits are manifold.

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Dietary Restrictions Online Ordering Customer Experience Catering 78

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. In addition, artificial intelligence is enhancing customer experiences in several key areas.

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Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

DECEMBER 15, 2020

Artificial intelligence (AI) is something most of us encounter in our everyday lives without even realizing it. Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. Drive-Thrus Ripe for Innovation.

Guest Recovery 155

Guest Recovery Mobile Ordering 2025 Customer Experience 155

Modern Restaurant Management

SEPTEMBER 28, 2023

AI in Order Taking Artificial intelligence is now taking orders at restaurants, proving more efficient than humans. This is becoming increasingly more popular too in sectors such as hotels, where features such as mobile check-in are empowering guests with independence to minimise stress and hassle and simplify their journey.

Technology 191

Technology Online Ordering Mobile Ordering Customer Service 191

Modern Restaurant Management

JUNE 8, 2021

One such technology is Artificial Intelligence, which is already being used in the restaurant business to great effect. In fact, use of AI in the food and beverage market reached $3 billion in 2020 and is on pace to reach nearly $30 billion by 2026, according to Mordor Intelligence. How AI Can Advance Inclusivity.

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Technology Innovation Restaurant Law Customer Service 220

The Rail

OCTOBER 18, 2022

Artificial Intelligence Is Changing Our Lives. Artificial Intelligence (AI) has been a major part of our lives for years now, but what exactly is it? AI is a machine’s ability to do tasks that would otherwise be done by humans. Artificial Intelligence in Restaurants. But it doesn’t stop there.

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Online Ordering Allergens Customer Experience Reservations 96

Social Hospitality

AUGUST 13, 2020

What started as simple, voice-recognition tech evolved into AI-driven technologies and gadgets. Leaders often combine AI with big data analytics to gather vast amounts of industry data. Be sure to integrate artificial intelligence into your data analysis process to always know what your customers want and need.

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Customer Service Innovation Hospitality Hotels 436

Squirrel Systems

DECEMBER 11, 2023

Lately, Generative AI has been getting a significant amount of coverage in the media and has been at the center of some controversy in its application – the SAG/WGA labor disputes, for instance. This is in contrast to other types of AI that may have different purposes and functionalities.

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Kitchen Safety Food Safety Customer Service Training 52

Sculpture Hospitality

MAY 30, 2023

In recent years, the industry has been undergoing a significant transformation thanks to the rise of artificial intelligence (AI) and related technologies. The restaurant industry is one of the largest and most dynamic industries in the world, with an estimated value of over $1.5 trillion in 2022.

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2022 Technology Inventory 116

The Rail

DECEMBER 20, 2023

We start with the role of Artificial Intelligence (AI) then ask you to consider how you entertain your guests and finish with the conditions surrounding service charges. Artificial Marketing Grows in Popularity You really can’t visit a web-based news aggregator without some reference to the incredible impact of AI on the world.

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2024 Entertainment Sports Email Marketing 59

Modern Restaurant Management

JULY 20, 2023

Like most headline-grabbing technology, artificial intelligence (AI) has its pros and cons. But like it or not, AI is being implemented in so many industries, including foodservice, and is here to stay. As such, brands must consider how they roll AI out to their customers and prospects. AI also helped it upsell.

Mobile Ordering 129

Mobile Ordering Technology Customer Service Customer Experience 129

Modern Restaurant Management

AUGUST 12, 2021

AI Voice Automation. Artificial intelligence (AI)-driven voice ordering technology implemented at the drive-thru has become a leading investment opportunity for forward thinking QSRs. To counter this, there are new timing solutions powered by cameras and computer vision, a form of artificial intelligence.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

Modern Restaurant Management

OCTOBER 5, 2021

Advancements in AI-driven labor management solutions, accelerated by the pandemic, can not only help alleviate overburdened employees by streamlining operations, but it can also transform the service industry’s labor approach beyond the current shortage. But not all hope is lost. Offering a Competitive Edge Over Other Employers.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

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2024 Food Supply Kitchen Safety Influencer 197

Bingage

JANUARY 25, 2023

Yes, ChatGPT is the new AI bot in town, even if you’re not into artificial intelligence, you’d better pay attention. The tool, from a power player in artificial intelligence called OpenAI, enables you to ask questions in natural language, to which the chatbot gives conversational, if somewhat tilted, answers.

Email Marketing 105

Email Marketing Reference Website Management Social Media 105

Modern Restaurant Management

APRIL 27, 2023

Artificial Intelligence (AI) has been in the news a lot lately and many have experienced it firsthand with ChatGPT, Google AI or Simplify. While much hype has been around making tasks like writing easier, there has been considerable focus on the negative aspects of AI such as plagiarism, fake photos or displacing workers.

Technology 88

Technology Social Media Online Ordering Website Management 88

Modern Restaurant Management

JUNE 16, 2023

At a time when complex technologies like artificial intelligence are made increasingly accessible to even the smallest of eateries, there’s a lot of chatter and promises made about their return on investment. AI Grows in Popularity — But Can It Grow Profits?

Operations 106

Operations Online Ordering Social Media Technology 106

Modern Restaurant Management

OCTOBER 11, 2023

The Future of Payments in Restaurants Advances in artificial intelligence (AI), data capture, robotics and the metaverse will likely change the restaurant space even further in the coming years. They will mean restaurants can offer customers a more personalised experience and unprecedented convenience.

Technology 199

Technology Mobile Ordering Consumer Goods 2025 199

Modern Restaurant Management

AUGUST 25, 2022

Here are some emerging advancements that will take automation to the next level in restaurants across the country: Contactless ordering upgrades : Artificial intelligence (AI) programs like Siri and Alexa already make activities like grocery shopping easier than ever.

Technology 186

Technology Mobile Ordering Social Media Customer Experience 186