Using AI to Support Restaurant Workers, Not Replace Them
Interest in artificial intelligence is at its highest, and major tech companies are in an AI arms race. Combined with automation–and, in more advanced cases, with machine learning–AI’s potential for optimization and efficiency gains is massive.
AI’s potential to disrupt human life can often be viewed pessimistically. People fear that automating tasks will mean fewer jobs for actual people. Some see artificial intelligence as a harbinger of a new era in which people have less say in what happens to them, and decisions are based solely on data and algorithms.
In this whitepaper, we examine how artificial intelligence is already being used in the restaurant industry, where the technology is leading us, and how restaurant owners, managers, COOs, and everyone in between can use it to support teams.
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