Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Many restaurants have also pivoted to outdoor dining amid the pandemic.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Reframing Restaurant Loyalty : With profit margins still slim, discount-based loyalty programs are no longer a sustainable option for operators.

2025 221

2025 Loyalty Program 2024 Back of House 221

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. The coastal dining scene celebrating its Māori roots. Katie Parla. Map: The 16 Essential Sardinia Restaurants. Shutterstock. Shutterstock.

2023 246

2023 Travel Front of House Dine-in 246

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. FOURTH: Know that fine dining (as we have defined it in the past) may truly be on the way out.

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

EATER

MAY 16, 2025

Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and in 2024, was named a USA Today Restaurant of the Year. Its very difficult for us, Silver explains.

Tourism 205

Tourism 2024 Small Business 2025 205

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? We might break even this year. That’s still not quite enough.

Pricing 363

Pricing Back of House Food Order Front of House 363

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. According to its press release, purchasing a Flyfish Club NFT grants holders “unlimited access to a private dining room that will span 10,000+ square feet in an iconic, New York City location.” But also sometimes IRL.

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

EATER

JANUARY 23, 2023

When I began baking professionally, the pastry cook trajectory was rather straightforward — you put in your time working in fine dining and worked your way up to pastry chef. The James Beard Awards, known as the Academy Awards of the American food world, has expanded its requirements for the 2023 award nominations.

Restaurant Law 261

Restaurant Law Back of House Small Business 2009 261

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Full year reporting on insolvency in July (comparing financial year 2023-24 to 2022-23) indicated a 42% surge in insolvencies on the previous year – up to 1576.

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

OCTOBER 17, 2023

The composed little plate (CLP for short) was a staple of the dessert menus of the 2010s, a departure from the stodgy chocolate cakes and boring tiramisu at the upscale dining destinations of the ’90s. Earlier in 2023, at Bar Futo in Portland, Maine, matcha kakigori crowned with cherry blossom cream graced the spring dessert menu.

2010 311

2010 2018 2023 Social Media 311

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

APRIL 28, 2022

These groups left a legacy of no-nonsense dining, but those traditions have trickled down into plenty of fun quintessential dishes. While you will find some fine dining options, most spots lean casual. For a sunset dinner there are two fine dining options nearby. The Washington Post/Getty Images. Wicked Sister.

Back of House 246

Back of House Fine Dining Brewery Small Business 246

Black Box Intelligence

JUNE 20, 2025

That was back in February of 2023. Only two industry segments achieved strong positive same-store sales growth during the month: Casual Dining and Fast Casual. Meanwhile, Upscale Casual, Quick Service, and Family Dining were essentially flat year-over-year. Comp Sales -1.0% Comp Sales -1.0% In the case of traffic?

2025 52

2025 Point of Sale Fine Dining Fast Casual 52

Perfect Daily Grind

JULY 1, 2022

The auction will be held on 19 January 2023. The new plant is being constructed in the state of Espírito Santo and is set to begin production by 2023. In partnership with USAID Green Invest Asia, the Establishing Carbon Footprint Baselines for Coffee Production is the fifth episode of the seven-part sustainability series.

2022 167

2022 Café Education Webinar 167

EATER

MAY 12, 2023

James Beard Foundation In the wake of disqualifying a Birmingham chef, two judges resign and one chef condemns the JBFA’s “woke reasoning” With less than a month until the 2023 medals are doled out, there is major drama happening among committee members and voters for the James Beard Awards.

Audits 284

Audits 2023 Pricing Communication 284

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. For example, Fine Dining often experiences significant slowdowns during holidays.

2024 52

2024 Point of Sale Front of House 2025 52

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Hospitality trends show group dining continuing to rise.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

EATER

APRIL 2, 2025

The Michelin mascot on stage at the 2023 Atlanta Michelin awards ceremony. It has since become one of the most coveted forms of recognition for fine-dining restaurants. As a dining guide, Michelin is inherently limited, given its focus on primarily fine dining and destination restaurants.

Fine Dining 189

Fine Dining 2005 Tourism 2023 189

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Clover - Restaurants

JULY 5, 2024

With nearly a 16% increase in growth going into 2023, interest and demand for food trucks does not seem to be slowing down. The coffee industry’s total economic impact has grown astronomically between 2015-2023, by 52.4% They typically cater to those looking for a comfortable, seated dining experience without breaking the bank.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

EATER

MARCH 29, 2023

James Beard Foundation The full list of nominees Today, the James Beard Foundation announced its slate of finalists for its 2023 restaurant and chef awards. They join the America’s Classics winners for 2023 , which were announced in February. Eater is partnering with the James Beard Foundation to livestream the awards in 2023.

2023 274

2023 Leadership Audits Café 274

EATER

JUNE 20, 2023

considering that the Bay Area is a tremendous center of fine dining, and there’s amazing cooking of course happening around the country, not just in New York City. The World’s 50 Best Restaurants 2023 1. It bears noting here that it’s surprising to see only New York City restaurants honored on the list from the U.S.

2023 261

2023 Fine Dining Dine-in 2019 261

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Black Box Intelligence

OCTOBER 25, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich After a challenging summer, the restaurant industry showed signs of recovery in August which continued in September. Comp Sales -2.7%

2024 52

2024 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Family and Upscale Dining Outperformed During the Quarter.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support. The survey of more than 1,000 U.S.

Influencer 251

Influencer Pricing 2024 Social Media 251

EATER

MARCH 14, 2025

After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. In the spring of 2021, restaurants across the country were scrambling to find staff. As vaccine distribution widened , operators couldnt keep pace with pent-up demand.

Marketing 259

Marketing Recruiting Hiring Back of House 259

Modern Restaurant Management

JUNE 22, 2020

Typically made of legumes, vegetable and assorted grains, these “meat substitutes” are now popular in grocery stores, as well as fast-food restaurants and even fine dining establishments. Consumers are looking for both traditional meat as well as sustainable plant-based proteins. beef and U.S.

Point of Sale 448

Point of Sale 2019 Food Supply Restaurant Law 448

EATER

FEBRUARY 16, 2024

You, Eater readers, who have cemented Milwaukee as one of the buzziest dining scenes in the U.S. The İzmir province and eponymous city are the gateway to the resorts of the Çeşme Peninsula, where the jet set dine on Turkey’s freshest seafood, and farm-to-table restaurants intertwine with stylish beach clubs.

2024 246

2024 Tourism 2023 Fine Dining 246

EATER

SEPTEMBER 25, 2023

Mostly, though, The Lost Supper is a fascinating look at the people who are keeping these ancient food traditions alive against the odds, while offering a rough roadmap toward a more sustainable food ecosystem. The result is a thoughtful, compelling read about why these food traditions matter and are worth preserving. —BM

Book 363

Book Food Workshop Cash Management 363

Restaurant Engine

JUNE 26, 2024

Diners can depend on their healthy, fresh food for dining in or takeout. When it comes to brand identity, Chipotle sets itself apart and is know for its wholesome food and dedication to sustainability. By 2023, Chipotle employed more than 100,000 people. Finally, their prices are reasonable for fine dining.

Fine Dining 52

Fine Dining Fast Casual 2001 2006 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

EATER

AUGUST 22, 2022

If courses were inspired by something exact, the servers mentioned its scene of origin: After Catelyn Stark arrests Tyrion Lannister at an inn, she dines on onions dripping in juices, and we got the same. At Elizabeth under Regan, her use of these sources transcended dining room cliche. Vaneda Vireak.

Fine Dining 261

Fine Dining 2012 Reference Social Media 261