Modern Restaurant Management

JANUARY 18, 2023

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out. To do more with less in 2023 and retain loyal customers, restaurants should embrace data-driven tech tools that help them more easily create the best guest experiences.

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2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. economy demonstrated resilience in 2023—with GDP, employment rates and consumer spending remaining relatively stable or even growing. Coffee in 2023.

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2024 2023 Loyalty Program Point of Sale 193

The Restaurant Group

DECEMBER 29, 2023

In 2023, the restaurant industry faced challenges and opportunities in the lingering aftermath of the COVID crisis, with the impact further shaped by emerging 2023 food trends. The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again.

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2023 Fast Casual 2024 Food 78

EATER

DECEMBER 6, 2023

| Lille Allen/Eater Raise a glass to the year’s best bars, restaurants, pop-ups, and roving trucks across 21 Eater cities The Eater Awards is the culmination of a year of intensive dining and drinking research led by intrepid editors in 21 U.S. Join Eater in celebrating the 2023 Eater Awards winners.

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2023 Food Truck Dine-in Bar 103

Modern Restaurant Management

FEBRUARY 1, 2023

And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. What do they want?

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Hiring 2023 Advertising Recruiting 186

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Collecting data for personalized service In exchange for sharing their data, guests demand bespoke dining experiences. Well-designed loyalty programs can help restaurants attract guests and encourage repeat visits.

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2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. More closures in 2023 could reduce the number of restaurants to about 630,000 locations. With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years.

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Fast Casual Fine Dining 2023 Casual 209

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. Bureau of Labor Statistics data. The gap between supply and demand continued.

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2023 Insurance Front of House Hiring 78

The Restaurant Group

DECEMBER 24, 2022

You can expect restaurant trends for 2023 to lean towards globally-inspired cuisines and comfort food and drinks at their finest, with a particular focus on zero waste and sustainability. The Rise of South Asian Flavors According to the National Restaurant Association , Asian flavors will dominate in 2023. cannot be overlooked.

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2023 Beverage Food Waste 78

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

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2023 Hospitality Loyalty Program Email Marketing 78

The Rail

DECEMBER 18, 2023

The end (of 2023) is nigh! And thus, it’s time for us to do another round of recapping the year that was with our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. Let’s run down our top restaurant stories of 2023. in 2023 , which still makes it the third-lowest unionization in the US.

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2023 Sports 2024 2022 59

Modern Restaurant Management

OCTOBER 9, 2023

Has consumer dining behavior returned to pre-pandemic levels? While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. percent in FH 2023 compared to FH 2019.

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Pricing 2023 2022 2019 189

EATER

DECEMBER 21, 2023

And while they’ve existed for years, it feels like they hit peak saturation in 2023. At Oxalis, with its slightly more fine dining vibe, the two teams are more likely to split the menu 50/50 for a true fusion of styles, like at a recent collab with D.C.’s You’re popular, and you want to use your popularity for good.

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2023 Back of House Customer Experience Fine Dining 78

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. According to the National Restaurant Association, competition in the restaurant sector is strong. So, what’s the solution?

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2024 Front of House Mobile Ordering Fast Casual 199

Modern Restaurant Management

JANUARY 13, 2023

California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. Starting Monday, January 16, CPK will hand out sealed Thank You Card envelopes to guests dining in or taking out at any location nationwide*. Value Meal. A complete meal on a $5.00

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2023 Menu Seasonal Menu Back of House 98

Open for Business

JANUARY 26, 2023

For a fine dining Italian restaurant, it could be that fresh truffle supplements are available at a premium price for a limited time. Buy X, get Y free This classic promotion works better for casual spots than fine dining restaurants. Remember, a restaurant promotion doesn’t have to be a deal or discount. What is the goal?

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2023 Loyalty Program Social Media Seasonal Menu 122

EATER

NOVEMBER 7, 2023

A best new restaurant announces itself as part of the national dining conversation. Together, Eater’s 12 Best New Restaurants represent the highest highs of the year in dining — loosely defined as October 2022 through September 2023 — as well as the promise of what’s to come next. But most of all, each is an original.

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2023 Fine Dining Dine-in Restaurant Law 98

Open for Business

JANUARY 6, 2023

The biggest issue on almost every restaurateur’s mind heading into 2023 is the same as last year: staffing. The historic staffing crisis marches on, but many chefs and restaurants have gotten better at dealing with it, offering the same level of hospitality as they did in more fully staffed times. Menus that meet reality.

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2023 Compost Recycling Waste 109

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. RMS dug deep into many influences on dining choices – including social media.

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Loyalty Program Social Media 2023 Download 193

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Together, these projects celebrate the ways food and drink viscerally tether us to a place. But the neighborhood is just one microcosm of a citywide boom.

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2023 Travel Front of House Fine Dining 98

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

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2024 2023 Food Order 2013 185

Modern Restaurant Management

JANUARY 30, 2024

Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots. As consumers continued to watch spending during the holiday-laden end of the year, QSRs remained a budget-friendly way for guests to enjoy dining out without overspending. When and How Are Consumers Dining?

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2024 Fast Casual Point of Sale 2023 162

Black Box Intelligence

JANUARY 19, 2023

January 19, 2023 – Black Box Intelligence, the leading provider of restaurant intelligence and insights powering GuestXM, a customer experience management platform, today announced the list of finalists for its annual Best Practices Awards. The 26 restaurant brands nominated are ranked as the best-in-class in their segment.

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2023 Customer Experience Events Dine-in 68

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

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2024 Fast Casual Food Truck Allergens 186

The Restaurant Times

JANUARY 26, 2023

POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system.

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POS 2023 Loyalty Program Point of Sale 59

Open for Business

DECEMBER 7, 2022

One way to drive restaurant sales is to think beyond the dining experience. It’s simple and effective to target guests who haven’t dined recently with a “we miss you campaign” or invite them to celebrate their anniversary. Rethink private dining. Its goal is to increase profit without reducing guest happiness. Offer Experiences.

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2023 Social Media Email Marketing Dine-in 88

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? This creates another challenge for QSRs and its key demographics since the decision is theirs whether to dine at a QSR or stop at a grocery store. How would you characterize 2022 for restaurants?

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2023 Franchise Franchising Employee Relations 186

Marketing4Restaurants

FEBRUARY 16, 2023

Following up on the previous topic where we discussed restaurant trends we may see in 2023, we will cover a few more trends that we believe will shape the restaurant business landscape this year. # Most successful restaurants do have special experiences going on like Easey’s in Melbourne where you dine inside train cars.

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2023 Front of House Customer Experience Fine Dining 52

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. Americas still want to dine out, so promotional deals and loyalty programs make them feel like they are being responsible with their money.”

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Loyalty Program 2023 Customer Service Magazine 178

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. These innovations were pivotal in safeguarding the safety of customers and foods.

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Dietary Restrictions 2024 Food Safety Food Supply 120

Black Box Intelligence

OCTOBER 27, 2022

Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. Hospitality leaders have been put through the wringer the past few years, especially when it comes to restaurant finances. Data has become a valuable and necessary resource in which to invest.

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2023 Point of Sale 2022 Consumer Goods 68

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They champion farm-to-table movements, support local businesses and are conscious of the environmental impact of their dining choices.

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Social Media Customer Experience Influencer Dine-in 193

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In 2023, restaurants will tap new revenue streams, optimise efficiency and create more brand value. #1 1 In-house Dining Is Back, But Not As It Was. Delivery under fire.

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2023 Food Supply Online Ordering Kitchen Safety 52

SpotOn

MARCH 19, 2024

SpotOn earned the standing of number 9 in the Dining category , which recognizes companies driving the restaurant industry forward through technology. The innovation continues with the company’s release of SpotOn Marketing Assist , its first automated, AI-enabled marketing tool for restaurants. The three new devices, a 15.6”

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2024 Innovation Email Marketing Point of Sale 98

EATER

JUNE 16, 2023

What to expect from the World’s 50 Best 2023: There will be a new No. That means the likely winner for the 2023 list seems to be Central, last year’s number two. Here’s what you need to know. 1 restaurant. In 2019, the organization announced a rule change that after a restaurant ascends to the No. 2 on the 2021 list.

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2023 2022 Fine Dining 2021 85

Black Box Intelligence

JANUARY 19, 2023

January 19, 2023 – Black Box Intelligence, the leading provider of restaurant intelligence and insights powering GuestXM, a customer experience management platform, today announced the list of finalists for its annual Best Practices Awards. The 26 restaurant brands nominated are ranked as the best-in-class in their segment.

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2023 Customer Experience Events Dine-in 52

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

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Take-out 2023 Customer Service Online Ordering 78