The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

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2023 Consumer Goods Advertising Point of Sale 88

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Moving to Multichannel Dining Experiences Dining out is… back? Moving to Multichannel Dining Experiences Dining out is… back?

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2024 Front of House Mobile Ordering Fast Casual 203

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. These innovations were pivotal in safeguarding the safety of customers and foods.

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Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. More closures in 2023 could reduce the number of restaurants to about 630,000 locations. With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years.

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Fast Casual Fine Dining 2023 Casual 212

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. Here are some more types of FM technology that will help drive an innovative dining experience. Consulting. Is going out to eat in style anymore?

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Innovation Technology Management Management 212

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. This is where innovative technology steps in, offering a silver lining.

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Social Media Customer Experience Influencer Dine-in 197

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Creativity and innovation Next gen loyalty spotlights exclusive and exciting experiences. Collecting data for personalized service In exchange for sharing their data, guests demand bespoke dining experiences.

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2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

JANUARY 13, 2023

California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. Starting Monday, January 16, CPK will hand out sealed Thank You Card envelopes to guests dining in or taking out at any location nationwide*. Value Meal. A complete meal on a $5.00

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2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

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2024 Fast Casual Food Truck Allergens 189

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. How would you characterize 2022 for restaurants?

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2023 Franchise Franchising Employee Relations 189

The Restaurant Group

DECEMBER 24, 2022

You can expect restaurant trends for 2023 to lean towards globally-inspired cuisines and comfort food and drinks at their finest, with a particular focus on zero waste and sustainability. The Rise of South Asian Flavors According to the National Restaurant Association , Asian flavors will dominate in 2023. cannot be overlooked.

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2023 Beverage Food Waste 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

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2024 Loyalty Program 2023 Point of Sale 96

Open for Business

JANUARY 6, 2023

The biggest issue on almost every restaurateur’s mind heading into 2023 is the same as last year: staffing. It’s been a big few years for restaurant technology, but now that the pressures of the pandemic have decreased, restaurant owners are figuring out which innovations to keep and which to retire. Menus that meet reality.

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2023 Compost Recycling Waste 109

EATER

NOVEMBER 7, 2023

A best new restaurant announces itself as part of the national dining conversation. Together, Eater’s 12 Best New Restaurants represent the highest highs of the year in dining — loosely defined as October 2022 through September 2023 — as well as the promise of what’s to come next. But most of all, each is an original.

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2023 Fine Dining Dine-in Restaurant Law 98

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Aaron Allen & Associates

MAY 3, 2024

Restaurant Advisory Services … BUT SOME CASUAL DINING RESTAURANT CEOs ARE USING THE RIGHT STRATEGIES TO BOOST SALES… The casual dining sector recovered in 2023, and many chains recorded healthy same-store sales growth (leading the pack were Texas Roadhouse, Maggiano’s, and Kura Sushi USA). How are they doing it? and abroad.

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2024 Fast Casual 2023 2025 52

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

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2024 Online Ordering Website Management 2023 203

Restaurant Business

MARCH 20, 2024

College and university dining leaders use smart food locker solutions in a variety of unexpected ways, depending on the unique challenges they face. As the 2023 fall semester began, Lehigh’s foodservice management team introduced an Apex pickup locker solution for managing all those mobile orders.

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Mobile Ordering Café Ordering 2025 90

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. percent more than in 2022.

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Equipment Customer Experience 2023 Fast Casual 117

Modern Restaurant Management

DECEMBER 20, 2022

Inflation has hidden the dramatic decreases in guest traffic and we anticipate this becoming a bigger issue with investors in 2023." Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out."

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2022 Food Supply Point of Sale Dietary Restrictions 197

Rocket Fuel

MARCH 19, 2024

Delaget’s 2023 QSR Operational Index includes the latest findings and trends in sales, delivery channel growth, losses, staffing, customer experience, and more. This represents a 6-year low for drive-thru, which hit an all-time high in 2020 when dining rooms closed due to COVID-19. percent year over year. Mobile app sales are up 57.2

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Mobile Ordering Delivery Operations 2023 52

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. The restaurant staffing shortage is a major challenge for restaurant owners today.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 15, 2023

Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

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Loyalty Program Mobile Ordering Website Management Online Ordering 110

7 Shifts

APRIL 3, 2023

A flat wage and tip structure at bartaco bartaco, a full-service restaurant with 26 locations and counting, has taken an innovative approach to employee wages—they're all the same. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 This is the base of wage inequality in the restaurant business. The result?

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Front of House Tip Distribution Back of House Restaurant Law 370

ChowNow

OCTOBER 26, 2023

Here we see that technology and innovation features score much higher with derived importance (DI) rankings. Make room for innovation All the research shows one thing: technology can provide a big boost in customer satisfaction. TL;DR: Tech boosts satisfaction SoundHound recently conducted a survey of over 1,000 U.S.

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Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

The Restaurant Group

DECEMBER 4, 2023

Here are the top food and restaurant trends and dining experience trends predicted to shape the restaurant industry this year, according to our researchers. Here are the top food and restaurant trends and dining experience trends predicted to shape the restaurant industry this year, according to our researchers.

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2024 Food Supply Social Media Dine-in 78

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Off-Premises Dining Enhanced by Improved Technology. The foodservice industry workforce is projected to grow by 400,000 jobs, for total industry employment of 14.9 million by the end of 2022.

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2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. The following trends show how brands are taking advantage of this growing movement.

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Fast Casual Customer Service Sustainability Customer Experience 189

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants Must Prepare For Continued Disruptions.

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Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

DECEMBER 19, 2022

So, whether you’re looking to open a new restaurant and bar or are responsible for ensuring your existing bar offerings stay up to date and relevant for your guests, let’s look at what trend-forward locations were doing in 2022 that can highlight opportunities heading into 2023. working to help our restaurant partners.

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Bar 2023 Back of House Coaching 189

EATER

FEBRUARY 26, 2024

A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. Its dining room felt like a relic of the 1990s, with tacky patterned carpets and dark wood blinds. stabbed him with a fondue fork whilst reaching for a chunk of bread. It’s a much sexier vibe in the restaurant,” Johnston says.

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Dine-in Customer Experience Specials Cash Management 106

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. In this context, the only way to work your way out of inflation is innovation. Originally published in the Aaron Allen & Associates newsletter on 02/12/2024. The value of a restaurant expert, a professional second opinion, cannot be overstated.

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2002 Point of Sale 2023 Back of House 52

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending.

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Pricing Consumer Goods Customer Experience Food Order 198

Aaron Allen & Associates

AUGUST 15, 2023

In the Middle East, GDP growth forecasts for 2023 are better than pre-pandemic values for Bahrain, Jordan, Kuwait, Oman, Qatar, the KSA, and the UAE. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

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Hotels Catering Tourism 2023 52