Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

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Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. This is where innovative technology steps in, offering a silver lining.

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Social Media Customer Experience Influencer Dine-in 197

The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

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2023 Consumer Goods Advertising Point of Sale 88

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

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Technology Front of House Online Ordering Back of House 167

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. A long way from the punch cards of the past, next gen loyalty relies on cutting edge technology to make it easy for restaurants and customers. Using technology can help people get more out of restaurant loyalty programs.

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2023 Loyalty Program Customer Experience Customer Service 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. How would you characterize 2022 for restaurants?

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Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. Bar seating with light bites continues to be a hospitality trend.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

Open for Business

JANUARY 6, 2023

The biggest issues that are top of mind for many chefs right now are the labor crisis , making menu changes that reflect the new normal, finding the right restaurant technology , and deciding which pandemic pivots are now permanent. Read on for thoughts from three leading chefs on these pressing issues. Ongoing staffing shortage.

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Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. Here are some of their insights.

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2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. What results did you find surprising and why?

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Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. percent more than in 2022.

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Equipment Customer Experience Fast Casual 2023 117

Restaurant Business

MARCH 20, 2024

College and university dining leaders use smart food locker solutions in a variety of unexpected ways, depending on the unique challenges they face. As the 2023 fall semester began, Lehigh’s foodservice management team introduced an Apex pickup locker solution for managing all those mobile orders.

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Mobile Ordering Café Ordering 2025 97

ChowNow

OCTOBER 26, 2023

Here we see that technology and innovation features score much higher with derived importance (DI) rankings. Make room for innovation All the research shows one thing: technology can provide a big boost in customer satisfaction. On the flip side, restaurants that resist new technologies can see a negative impact.

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Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Off-Premises Dining Enhanced by Improved Technology. This is validated by a large number of consumers preferring the use of technology where it doesn't diminish hospitality.

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2022 2030 Food Supply Recruiting 207

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. The restaurant staffing shortage is a major challenge for restaurant owners today.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Aaron Allen & Associates

MAY 3, 2024

Restaurant Advisory Services … BUT SOME CASUAL DINING RESTAURANT CEOs ARE USING THE RIGHT STRATEGIES TO BOOST SALES… The casual dining sector recovered in 2023, and many chains recorded healthy same-store sales growth (leading the pack were Texas Roadhouse, Maggiano’s, and Kura Sushi USA). How are they doing it? and abroad.

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2024 Fast Casual 2023 2025 52

The Restaurant Group

DECEMBER 4, 2023

Here are the top food and restaurant trends and dining experience trends predicted to shape the restaurant industry this year, according to our researchers. Here are the top food and restaurant trends and dining experience trends predicted to shape the restaurant industry this year, according to our researchers.

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2024 Food Supply Social Media Dine-in 78

Modern Restaurant Management

JUNE 16, 2023

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them. AI Grows in Popularity — But Can It Grow Profits?

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Operations Online Ordering Social Media Technology 110

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

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Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Just 34 percent of consumers think dynamic pricing is good for customers, and 42 percent would order less frequently, if at all, from a preferred restaurant if it began using the technology.

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Pricing Consumer Goods Customer Experience Food Order 198

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. through ghost-kitchen operator ChefSuite.

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Fast Casual Customer Service Sustainability Customer Experience 189

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. In this context, the only way to work your way out of inflation is innovation. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies.

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Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

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Hospitality Food Mobile Ordering Beverage 78

Aaron Allen & Associates

AUGUST 15, 2023

In the Middle East, GDP growth forecasts for 2023 are better than pre-pandemic values for Bahrain, Jordan, Kuwait, Oman, Qatar, the KSA, and the UAE. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

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Hotels Catering Tourism 2023 52

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . And 1 out of 4 such people visit the restaurant that shows up in voice search.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. billion by 2023. . Introduction To Cloud Kitchens . billion valuation.

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Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Kounta

JANUARY 9, 2020

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. And these technological developments and changes in consumer taste produce trends that disrupt and evolve the ever-changing industry. Trend 2: Green goes mainstream — zero waste movement will influence dining habits.

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Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time.

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2023 Social Media Online Ordering Website Management 197

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Owned by Doordash.

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Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! How does restaurant technology help you improve operational efficiency? There is good and bad news.

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Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. For part two, click here.

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2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

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2019 Compost Mobile Ordering Point of Sale 128

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders. The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers.

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Online Ordering Customer Experience Food Order Delivery 52