Modern Restaurant Management

FEBRUARY 3, 2020

Now more than ever, restaurant leaders need to find new ways to create truly one-of-a-kind dining experiences that give people a reason to leave the comfort of their home and ditch the ease of ordering with the click of a button. Here are some more types of FM technology that will help drive an innovative dining experience.

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Innovation Technology Management Management 196

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. It's a necessity for building a modern and future-proof restaurant. The power of an integrated POS.

Technology 370

Technology Front of House Social Media Back of House 370

Restaurant Technology Guys

JUNE 10, 2024

In the rapidly evolving world of fast-casual dining, embracing technology is no longer a choice—it’s a necessity. It is a concept that marries traditional fast-casual dining with the culinary expertise of renowned chef Bobby Flay. Leaning into Technology for Execution In a fascinating Continue Reading. The post 236.

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Fast Casual Casual Technology Dine-in 60

7 Shifts

FEBRUARY 18, 2021

We sat down with 7shifts' very own Preston Junger to chat about opportunities for restaurants and how restaurant technology is evolving for the inaugural episode of our interview podcast. So I think that's the opportunity the technology has been there, and now the technology is getting better even still through the past year,” says Junger.

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Technology Back of House Consumer Goods Online Ordering 370

Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. Restaurant Technology Guys Podcast Ep. Check them out at Grégoire | French Restaurant in Berkeley, CA (gregoirerestaurant.com). The post 164.

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Technology Innovation 2002 Fast Casual 89

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. There’s a high cost in running fine dining restaurants, but the value rests in their place in society. The answer lies in technology.

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Fine Dining Technology Front of House Sustainability 192

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. It's Time for Innovation.

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2023 Technology Loyalty Program Mobile Ordering 176

Modern Restaurant Management

FEBRUARY 1, 2022

Sit-down establishments often did the same by upping their digital chops, adding curbside pickup, and even erecting sidewalk dining parklets when dine-in returned in a limited capacity. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve Put your focus on first-party data.

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Fast Casual Dine-in Casual 2022 192

Modern Restaurant Management

JUNE 5, 2023

AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly. and Canada said they planned to utilize some form of automation technology. Restaurant owners agree, as nearly half of hospitality operators in the U.S. AI is continuing to evolve with new capabilities seemingly by the day.

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Dine-in Customer Service Customer Experience Inventory 183

Culinary Cues

MAY 20, 2024

Study his approach that stems from a work/life balance while accepting nothing short of excellence in every aspect of his restaurant. [] RESTAURANTS TURNING AWAY FROM CLASSIC TECHNIQUE & ADOPTING THE USE OF CONVENIENCE PRODUCTS: Escoffier was very innovative. They accepted “kitchen first” and everything else as secondary.

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Hotels Fine Dining Front of House Back of House 275

Modern Restaurant Management

OCTOBER 27, 2020

Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. Go All In on Digital Delivery.

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Innovation Hiring Mobile Ordering Kitchen Safety 219

Modern Restaurant Management

AUGUST 9, 2023

With the pandemic in the rearview mirror, it has become evident that customers have not only embraced these new technological advancements even as they have returned to dine on site, but also expect a more seamless physical and digital experience overall.

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Technology Customer Experience Online Ordering Communication 163

Typsy

MAY 11, 2021

As your restaurant looks forward to offering in-person dining again, you may want to try innovative approaches to customer experience. With new safety regulations coming into force and new technologies becoming available, now is the time to adapt and change the way your venue operates.

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Technology Loyalty Program Customer Experience Customer Service 183

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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2024 Customer Experience Compost Loyalty Program 169

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

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2024 Front of House Mobile Ordering Fast Casual 189

Restaurant Technology Guys

MAY 26, 2024

This innovative model, which allows for delivery-only services devoid of traditional dine-in spaces, is carving a niche that aligns perfectly with the rapidly evolving consumer preferences for speed, convenience, and quality. Restaurant Technology Guys Podcast Ep. This model distinguishes Continue Reading. The post 234.

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Delivery Technology Dine-in Innovation 86

Squirrel Systems

FEBRUARY 12, 2023

Table service restaurants have been a cornerstone of the dining experience for many years. While the basic premise of table service restaurants has remained the same for decades, many innovations in recent years have transformed the industry and the way we dine out.

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Innovation Mobile Ordering Customer Service Customer Experience 52

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. This is where innovative technology steps in, offering a silver lining.

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Social Media Customer Experience Influencer Dine-in 186

Modern Restaurant Management

OCTOBER 7, 2021

As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Innovation is needed in several areas, including: Staff management.

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Technology Operations Food Safety Kitchen Safety 179

Modern Restaurant Management

MARCH 19, 2024

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. What's Lacking in the Dining Experience? AI does have so much to offer the service industry in areas of fry cook tasks to food running robots.

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Leadership Customer Service Customer Experience Technology 183

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience.

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Technology Front of House Back of House Social Media 52

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. The art of hospitality, which thrives on personal interaction and the nuanced understanding of guest needs, is being augmented by technology's precision and consistency.

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Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. People come here to get away from technology, not use it.”

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Hospitality Technology Mobile Ordering Food Safety 200

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Loyalty Reigns Supreme Although consumers may be more selective on where and when they dine out, they still want to frequent their favorite restaurants and access any deals possible.

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Pricing Loyalty Program Mobile Ordering Customer Service 190

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. In fact, labor is one of the biggest costs for restaurants.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Payment technology data could help with forecasting store demand patterns and identifying demand drivers. It will most likely take off in fast-food restaurants and drive-throughs.

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Technology Mobile Ordering Customer Service Food Order 182

Modern Restaurant Management

JUNE 10, 2024

Investing in tech and centralizing customer data is not merely a strategic move; it's fundamental to creating a more personalized and engaging dining experience. Investing in tech and centralizing customer data is not merely a strategic move; it's fundamental to creating a more personalized and engaging dining experience.

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Customer Experience Point of Sale Customer Service Innovation 106

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

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Technology Front of House Online Ordering Back of House 149

Restaurant Technology Guys

APRIL 14, 2024

Introduction In the rapidly evolving world of restaurant technology, Tabski stands out as a beacon of innovation. Founded by Jon Grayem, Tabski is redefining the dining experience for customers and restaurant owners alike with its cutting-edge digital ordering system. Restaurant Technology Guys Podcast Ep. The post 228.

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Technology Ordering Brewery Customer Experience 88

Modern Restaurant Management

APRIL 9, 2020

Against a backdrop of rapidly changing customer demands and rising costs, technology has become more than a mere necessity for restaurants to adopt. The ability to seamlessly integrate the technology stack with other applications meant that Tender Greens could enact more efficient financial processes.

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Innovation Management Management Fine Dining 160

OneDine

MARCH 27, 2024

In an era where technology continually transforms various aspects of our lives, the integration of augmented reality (AR) has started to revolutionize the way we experience dining. Let’s delve into the innovative uses of augmented reality in reshaping restaurant menus and enhancing the dining journey.

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Innovation Customer Experience Dine-in Technology 52

Modern Restaurant Management

JUNE 18, 2020

While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. “The current situation has made everyone in the industry rethink their approach to business,” said Tanvir Bhangoo, VP of Technology, Freshii. As restaurants cautiously begin to reopen in pockets of the U.S.

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Supplies Innovation Food Supply Loyalty Program 155

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc.,

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Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

DECEMBER 12, 2023

A New Leap in Technology In recent years, robotic technology in the restaurant industry has experienced rapid growth, and this trend is set to continue. If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation.

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2024 Customer Service Customer Experience Social Media 185

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

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Loyalty Program Customer Service Customer Experience 2024 173

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 164

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

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2024 Technology Menu Mobile Ordering 52