Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 173

Technology Fast Casual Waste 2023 173

Modern Restaurant Management

APRIL 4, 2023

According to a recent study conducted by Legion Technologies, 87 percent of managers reported they were stressed or more stressed about staffing than they were last year, with staff shortages being a top concern. The latest WFM technologies utilize artificial intelligence to solve these problems.

2023 161

2023 Customer Experience Restaurant Law Communication 161

Crunchtime

APRIL 9, 2024

In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week.

Innovation 78

Innovation 2024 Restaurant Law 2023 78

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

2024 186

2024 Front of House Mobile Ordering Fast Casual 186

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Supply Food Safety 120

The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Perfect Daily Grind

APRIL 19, 2023

The 2023 expo will take place in Portland, Oregon – a city with a thriving specialty coffee culture. The expo allows a wide range of international coffee professionals and enthusiasts alike to network, build relationships, learn, and experience the latest innovations in the coffee sector.

2023 164

2023 Workshop Events Equipment 164

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 106

2024 Customer Experience Loyalty Program Compost 106

Goliath Consulting

JANUARY 6, 2023

Training Trends in 2023. Technology plays a significant role in the success of digital training; however, if the content isn’t interesting or stimulating enough, the training will not be effective. The post 2023 Restaurant Training Trends appeared first on. Engaging Content. Data Training Systems.

Training 78

Training 2023 Employee Relations Travel 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. Additionally, 47% foresee increased reliance on technology to address labor challenges, while 45% acknowledge the need for more employees to meet rising customer demands. million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. A long way from the punch cards of the past, next gen loyalty relies on cutting edge technology to make it easy for restaurants and customers. Using technology can help people get more out of restaurant loyalty programs.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

FEBRUARY 7, 2024

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining.

Social Media 183

Social Media Customer Experience Influencer Dine-in 183

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Crunchtime

SEPTEMBER 7, 2023

With over 70 speakers from across the industry, the event is sure to deliver countless valuable insights into what technology trends restaurants will be adopting in the near future to promote brand success. FSTEC, the annual conference “where restaurants and tech connect,” is coming up in Dallas, Texas.

Customer Experience 78

Customer Experience Innovation 2023 Events 78

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

2023 134

2023 Webinar 2030 Workshop 134

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 145

Technology Front of House Online Ordering Back of House 145

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. On the franchise side, what do you foresee in 2023?

2023 180

2023 Franchise Franchising Employee Relations 180

Open for Business

JANUARY 6, 2023

The biggest issues that are top of mind for many chefs right now are the labor crisis , making menu changes that reflect the new normal, finding the right restaurant technology , and deciding which pandemic pivots are now permanent. The post Chefs speak: 4 major issues for restaurants in 2023 appeared first on OpenTable Resources.

2023 109

2023 Compost Recycling Waste 109

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 162

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 162

The Restaurant Times

FEBRUARY 8, 2023

These conferences revolve around food technology, food science, food procession, safety, and food innovation. To help you plan your 2023 around some of the best food tech conferences, we have created a comprehensive list of the ones you must attend!

2023 52

2023 Food Safety Food Website Management 52

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. Labor : From a labor standpoint, 2023 was a relatively good year for operators. While profit margins were down in 2023, there were lots of signs that the industry is heading in the right direction.

2024 188

2024 Online Ordering 2023 Website Management 188

Modern Restaurant Management

OCTOBER 30, 2023

Even as QSR employment needs grow (over five million fast-food positions in the US as of 2023) , this important pool of workers is shrinking. Take Advantage of Technology : In addition to scheduling, QSR technology has grown immensely in scope and capability. Technology is a secret weapon in your staffing arsenal.

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2000 Food Supply Hiring Technology 185

Modern Restaurant Management

NOVEMBER 7, 2022

We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. Incorporate menu innovation into your value meal. In addition to price concerns, traffic is likely to continue being a challenge in 2023.

Pricing 194

Pricing Loyalty Program Point of Sale 2023 194

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 206

2024 Loyalty Program Cash Management Customer Experience 206

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

2022 187

2022 Food Supply Point of Sale 2023 187

Restaurant Business

MARCH 20, 2024

As the 2023 fall semester began, Lehigh’s foodservice management team introduced an Apex pickup locker solution for managing all those mobile orders. These three C&U dining locations are great examples of how foodservice leaders use innovative technology to respond to the unique challenges on their campus.

Mobile Ordering 103

Mobile Ordering Café Ordering 2025 103

EATER

FEBRUARY 27, 2024

“In addition to evolving our loyalty program, one of the other benefits of these investments will be the flexibility to change the menu more easily and to offer discounts and value offers to our customers through innovations such as digital menuboards, which will roll out in some U.S. restaurants.”

Pricing 128

Pricing Food Loyalty Program 2025 128

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. percent more than in 2022.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. A total of 63 competitors from six different US Coffee Championships will proceed to the 2023 National US Coffee Championships, which will be held from 21 to 23 April. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023.

2023 121

2023 Seminar Certification Food Supply 121

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. During this restaurant labor shortage, use restaurant technology to your advantage.

Loyalty Program 166

Loyalty Program Front of House Customer Service Mobile Ordering 166

ChowNow

OCTOBER 26, 2023

Here we see that technology and innovation features score much higher with derived importance (DI) rankings. Make room for innovation All the research shows one thing: technology can provide a big boost in customer satisfaction. On the flip side, restaurants that resist new technologies can see a negative impact.

Mobile Ordering 97

Mobile Ordering Influencer Customer Experience Customer Service 97

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Off-Premises Dining Enhanced by Improved Technology. This is validated by a large number of consumers preferring the use of technology where it doesn't diminish hospitality.

2022 180

2022 2030 Food Supply Recruiting 180

Modern Restaurant Management

JUNE 16, 2023

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them. AI Grows in Popularity — But Can It Grow Profits?

Operations 106

Operations Online Ordering Social Media Technology 106

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

2023 176

2023 Loyalty Program Mobile Ordering Consumer Goods 176

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies. We’ve seen many investors get into the restaurant technology space skipping due diligence and paying the price later.

2002 52

2002 Point of Sale Back of House 2023 52

Perfect Daily Grind

MARCH 29, 2023

Many coffee professionals and enthusiasts alike agree that the World Barista Championship (WBC) is one of the greatest stages for showcasing excellence and innovation in the specialty coffee sector. Moreover, the series has also been selected for the 2023 New York City Independent Film Festival.

2023 143

2023 2021 Document Article 143