Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. If equipment isn’t working properly, you run the risk of disappointed customers and a loss of sales. Consulting. Asset Tracking Software.

Innovation 210

Innovation Technology Management Management 210

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

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2024 Front of House Mobile Ordering Fast Casual 201

Modern Restaurant Management

APRIL 4, 2023

However, these ‘traditional’ solutions are notorious for causing headaches for managers, who have to rely on past experience and gut instinct when creating schedules that will meet both employee preferences and business needs. The latest WFM technologies utilize artificial intelligence to solve these problems.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 122

Dietary Restrictions 2024 Food Safety Food Supply 122

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 188

Technology Fast Casual Waste 2023 188

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

Social Media 195

Social Media Customer Experience Influencer Dine-in 195

The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Using technology can help people get more out of restaurant loyalty programs.

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2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

Technology 167

Technology Front of House Online Ordering Back of House 167

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Goliath Consulting

JANUARY 6, 2023

However, the new wave of employees is a younger crowd without restaurant experience. Training Trends in 2023. Technology plays a significant role in the success of digital training; however, if the content isn’t interesting or stimulating enough, the training will not be effective. Engaging Content. Data Training Systems.

Training 78

Training 2023 Employee Relations Travel 78

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. What results did you find surprising and why?

2024 201

2024 Online Ordering Website Management 2023 201

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies.

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2023 Webinar 2030 Workshop 134

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 Those who provide a superlative experience to their diners. This lets restaurant operators preempt risks, tune up operations, offer a better dining environment, and make every experience a 10 out of 10.

Equipment 116

Equipment Customer Experience 2023 Fast Casual 116

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

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2022 Food Supply Point of Sale Dietary Restrictions 195

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. During this restaurant labor shortage, use restaurant technology to your advantage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

ChowNow

OCTOBER 26, 2023

But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? The goal was to see what factors influence customer satisfaction the most, and SoundHound used two methods to find out. On the flip side, restaurants that resist new technologies can see a negative impact.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

EATER

FEBRUARY 27, 2024

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call. restaurants.”

Pricing 131

Pricing Food Loyalty Program 2025 131

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? Why the immense rise?

Fast Casual 188

Fast Casual Customer Service Sustainability Customer Experience 188

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

Pricing 197

Pricing Consumer Goods Customer Experience Food Order 197

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. The two-day event will include lectures, seminars, sensory experiences, and networking opportunities. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023. Here are this week’s stories.

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2023 Seminar Certification Food Supply 121

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022.

2022 205

2022 2030 Food Supply Recruiting 205

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders. The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Notably, not enough investment in technology and digital transformation.

2023 195

2023 Loyalty Program Mobile Ordering Consumer Goods 195

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies. We’ve seen many investors get into the restaurant technology space skipping due diligence and paying the price later.

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2002 Point of Sale 2023 Back of House 52

Perfect Daily Grind

MARCH 29, 2023

Many coffee professionals and enthusiasts alike agree that the World Barista Championship (WBC) is one of the greatest stages for showcasing excellence and innovation in the specialty coffee sector. Moreover, the series has also been selected for the 2023 New York City Independent Film Festival.

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2023 Document 2021 Article 143

Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. But customer behaviour has changed rapidly in recent years. Hospitality is expanding through technology. They stress that employees need to use these skills for innovation.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 155

Fast Casual Front of House Fine Dining Mobile Ordering 155

Perfect Daily Grind

APRIL 18, 2023

Between becoming more sleek and modern and focusing on controlling espresso extraction, technology continues to evolve. In the years since, machines have come to feature innovations such as pressure release valves, steam wands, and levers to improve performance. bars of pressure.

Design 162

Design Customer Service Point of Sale Café 162

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . And 1 out of 4 such people visit the restaurant that shows up in voice search.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Aaron Allen & Associates

AUGUST 15, 2023

In the Middle East, GDP growth forecasts for 2023 are better than pre-pandemic values for Bahrain, Jordan, Kuwait, Oman, Qatar, the KSA, and the UAE. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023. Restaurant Due Diligence Mitigate Risk.

Hotels 52

Hotels Catering Tourism 2023 52

Perfect Daily Grind

SEPTEMBER 23, 2022

The IWCA’s local chapter is inviting coffee professionals to a safe space where women and other marginalised people in the industry will share their individual experiences. SIGEP The Dolce World Expo to showcase Italian coffee, pastry, and gelato innovation in Rimini. It will be held at the Sands Expo & Convention Centre.

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Workshop 2022 Food Truck Events 130

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312