Modern Restaurant Management

APRIL 4, 2023

However, these ‘traditional’ solutions are notorious for causing headaches for managers, who have to rely on past experience and gut instinct when creating schedules that will meet both employee preferences and business needs. The latest WFM technology innovations also include modern compliance and communication tools.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 124

Dietary Restrictions 2024 Food Safety Food Supply 124

EATER

DECEMBER 6, 2023

Operating and working in the hospitality industry has perhaps never been harder, but these bars, restaurants, pop-ups, and roving trucks are finding creative ways to bring innovative flavors and experiences to their audiences. Join Eater in celebrating the 2023 Eater Awards winners.

2023 109

2023 Food Truck Dine-in Bar 109

The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Perfect Daily Grind

MAY 17, 2023

On 16 & 17 March 2023, Producer & Roaster Forum (PRF) took place in El Salvador for the second time. And with PRF set to return to the Plaza Mayor venue in Medellín, Colombia on 14 & 15 September 2023, thousands of visitors are once again expected to attend this year’s forum – so support from volunteers is essential.

2023 135

2023 Workshop Events Certification 135

Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023. Does this trend have staying power?

Social Media 167

Social Media 2024 2025 Seasonal Menu 167

The Restaurant Group

DECEMBER 29, 2023

In 2023, the restaurant industry faced challenges and opportunities in the lingering aftermath of the COVID crisis, with the impact further shaped by emerging 2023 food trends. The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again. Eat’s a New Day!

2023 78

2023 Fast Casual 2024 Food 78

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. If equipment isn’t working properly, you run the risk of disappointed customers and a loss of sales. Consulting. Asset Tracking Software.

Innovation 212

Innovation Technology Management Management 212

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Styles of next gen loyalty programs Why do loyalty programs need an update?

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Moving to Multichannel Dining Experiences Dining out is… back? Wait or dwell experiences can be dampened if take-out or remote orders get preference.

2024 204

2024 Front of House Mobile Ordering Fast Casual 204

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

Social Media 198

Social Media Customer Experience Influencer Dine-in 198

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Goliath Consulting

JANUARY 6, 2023

However, the new wave of employees is a younger crowd without restaurant experience. Training Trends in 2023. The post 2023 Restaurant Training Trends appeared first on. In recent federal reports, the restaurant industry lost around 6 million jobs in 2020, and restaurants have struggled to get fully staffed. Engaging Content.

Training 78

Training 2023 Employee Relations Travel 78

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies.

2023 134

2023 Webinar 2030 Workshop 134

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 190

2024 Fast Casual Food Truck Allergens 190

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. ” The Royal Silencer.

2023 101

2023 Menu Seasonal Menu Back of House 101

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. Customers are tired of restaurants getting their orders wrong. 3) AI innovations will translate into front- and back-of-house efficiencies.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Labor : From a labor standpoint, 2023 was a relatively good year for operators. While profit margins were down in 2023, there were lots of signs that the industry is heading in the right direction.

2024 204

2024 Online Ordering Website Management 2023 204

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 Those who provide a superlative experience to their diners. This lets restaurant operators preempt risks, tune up operations, offer a better dining environment, and make every experience a 10 out of 10.

Equipment 118

Equipment Customer Experience Fast Casual 2023 118

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. This can free up your employees to focus on providing excellent customer service.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. If 2022 made one thing clear, it’s that consumers want a digital experience. The strong will get stronger.

2022 198

2022 Food Supply Point of Sale Dietary Restrictions 198

EATER

FEBRUARY 27, 2024

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call. restaurants.”

Pricing 134

Pricing Food Loyalty Program 2025 134

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 190

Technology Fast Casual Waste 2023 190

24/7 Waiter

OCTOBER 4, 2023

Capture the attention of potential customers by taking advantage of social media. This is the same for your potential customers. Grabbing the attention of current and potential customers gets them ordering. Make dishes that really wow your customers, so they want to post about it. Why were they memorable? Butter boards 2.

2023 36

2023 Menu Social Media Online Ordering 36

EATER

NOVEMBER 7, 2023

Ellen Mary Cronin/Nat Belkov Where to eat well, right now A great new restaurant can be a fun experience. Now more than ever, experimenting with menus, formats, hours, and business models is a vital part of operating and succeeding in the restaurant industry. Every element of the experience at Dakar NOLA fosters community.

2023 98

2023 Fine Dining Dine-in Restaurant Law 98

Rocket Fuel

MARCH 19, 2024

Delaget’s 2023 QSR Operational Index includes the latest findings and trends in sales, delivery channel growth, losses, staffing, customer experience, and more. Turnover rates are down from an average of 169% in 2022 to an average of 139% in 2023. Among the key findings in the report: Third-party delivery is up 29.8

Mobile Ordering 52

Mobile Ordering Delivery Operations 2023 52

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? Why the immense rise?

Fast Casual 190

Fast Casual Customer Service Sustainability Customer Experience 190

ChowNow

OCTOBER 26, 2023

But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? The goal was to see what factors influence customer satisfaction the most, and SoundHound used two methods to find out. TL;DR: Tech boosts satisfaction SoundHound recently conducted a survey of over 1,000 U.S.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. The two-day event will include lectures, seminars, sensory experiences, and networking opportunities. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023. Here are this week’s stories.

2023 121

2023 Seminar Certification Food Supply 121

The Restaurant Times

NOVEMBER 17, 2022

We are in a day and age where people continuously seek thrills, new experiences and the sensation of the unknown. When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Pop-ups are known for their unique and priceless experience.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

7 Shifts

APRIL 3, 2023

an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. A flat wage and tip structure at bartaco bartaco, a full-service restaurant with 26 locations and counting, has taken an innovative approach to employee wages—they're all the same.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

Pricing 199

Pricing Consumer Goods Customer Experience Food Order 199

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Click here for the first part.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Use Technology To Accept Orders.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52