Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part two, click here. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. The “restaurant anywhere” experience will expand.

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2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.

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Front of House Back of House Online Ordering Food Order 528

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue?

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Certification Fast Casual Government Front of House 221

Modern Restaurant Management

MARCH 11, 2025

Restaurant employees had to pivot and consider looking at other industries for employment, so when restaurants opened back up, some of those employees didn’t return to the restaurant industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

EATER

OCTOBER 21, 2024

The most accurate measure of land or CO2 “saved” by ordering a PLNT Burger is only attained if every purchase were originally intended to be for a fast-food beef burger instead. Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. These numbers are largely hypothetical.

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Sustainability Sourcing Consumer Goods Seasonal Menu 326

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. By Joe Guszkowski on Jun.

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Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

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2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

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Technology Online Ordering Front of House Back of House 418

Restaurant Business

JUNE 27, 2025

By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. “I I made a bagel for my wife, because she asked me to,” he said. She’s on time.

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Fast Casual Franchise Franchising Leadership 175

Modern Restaurant Management

JANUARY 13, 2023

“This program is an exciting way to give back to each CPK guest and truly say ‘Thank You’, whether it’s a percentage off their next meal, a memorable vacation, or a cash prize. . This promotion is just one way Slice Factory exemplifies food and family being at the heart of the brand. A complete meal on a $5.00

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2023 Menu Back of House Seasonal Menu 251

7 Shifts

FEBRUARY 13, 2023

The practice has proven to increase instances of sexual harassment , reliance on food stamps , and continues to uphold the financial instability of so many employees in our industry. We operate as a tip pool restaurant with equal parts shared between the back and front of the house, weighted by position and number of hours worked.

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Tip Distribution Front of House Restaurant Law Back of House 390

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

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Back of House Fine Dining 2011 Dine-in 318

7 Shifts

JANUARY 20, 2023

Additionally, restaurants should make sure they have enough food and drink to meet the demand on this busy day. Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule.

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Specials 2023 Social Media Email Marketing 195

Perfect Daily Grind

JUNE 15, 2025

In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years. But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies.

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Marketing Email Marketing Social Media SEO 137

EATER

SEPTEMBER 11, 2024

The food was great,” we say, “but.” That the price of food feels high is an issue acknowledged at even the top level of politics. When I am pricing our food, I generally take the highest-cost ingredients, and multiply that by a factor of three and a half to four and a half, and that usually captures my labor costs.

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Pricing Back of House Food Order Front of House 363

Perfect Daily Grind

JUNE 27, 2025

The sale comes off the back of Starbucks’ continued market struggles in China. billion in 2023/24, up from US $1.14 Bengaluru, India) Wed, 25 Jun – Conflict in the Middle East may disrupt coffee supply chains and raise costs, although ceasefire holds steady. Exports reached US $1.28

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2025 Workshop Events Point of Sale 103

EATER

SEPTEMBER 23, 2024

Just because food is grown locally doesn’t mean it’s climate-friendly. are preparing for the dwindling of food in the coming winter. are preparing for the dwindling of food in the coming winter. In doing so, they’re also recognizing that chefs can play a larger role in building food systems able to survive long into the future.

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Seasonal Menu Food Supply Sourcing Agriculture 310

EATER

DECEMBER 16, 2022

With grocery prices up nearly 13 percent compared to last year, many low-income Americans receiving food assistance are going hungry This story was originally published on Civil Eats. Even with her Supplemental Nutrition Assistance Program (SNAP) allotment, she couldn’t afford all this food. Spencer Platt/Getty Images.

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Food Supply Pricing Supplies Seasonal Menu 293

EATER

DECEMBER 8, 2023

Kikkoman Foods A warehouse at the Kikkoman plant in Walworth, Wisconsin. It took industrial designer Kenji Ekuan three years of development and 100 prototypes before he unveiled the final version, which premiered in 1961 — though the roots of the Kikkoman brand stretch back several centuries. production plant. “If

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Design Food Supply 2001 Employee Relations 345

EATER

SEPTEMBER 22, 2022

Set to open in August 2023, the Detroit People’s Food Co-op will provide the neighborhood’s residents — who are predominantly low- and middle-income African Americans and have long lacked a high-quality, nearby grocery store — an easy source for healthy food. Non-owners can shop at most co-ops as well.

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Food Food Supply Food Order Education 246

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

EATER

MARCH 8, 2024

s Eater Award winner for 2023 Vibe of the Year. Vanessa, business and food industry Vanessa walking the “runway” at Vera. I love the food and ambiance at Vera. French DJ-producer Nico de Andrea spinning at Vera last fall. Installments answer the question, how do we dress to go out these days? Vanessa: Both!

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Back of House Food Supply 2000 Take-out 280

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. From the front-of-house to the kitchen, modern POS solutions reduce manual errors, improve staff productivity, and enhance the customer experience. Want to know more?

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Lavu

JULY 4, 2025

🍽️ Smart Ordering Systems for Quick-Service Restaurants: Redefining the Dining Experience Self-Service Technologies Enhancing Front-of-House Efficiency in Quick-Service Restaurants Self-service technologies, like kiosks and mobile apps, are transforming the way restaurants manage front-of-house operations. .

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2025 Technology Mobile Ordering Loyalty Program 60

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Perfect Daily Grind

OCTOBER 7, 2022

As part of the initiative, local artists in three US cities – Atlanta, Milwaukee, and Portland, OR – designed street art murals to raise awareness of sustainability issues in the coffee supply chain. Project Café USA 2023 finds 80% of US branded senior coffee shop leaders are optimistic about future growth. Mon, 3 Oct. Tue, 4 Oct.

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Sustainability 2022 2023 Events 179

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

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2019 Compost Mobile Ordering Online Ordering 322

Perfect Daily Grind

MAY 20, 2022

The in-person event will take place in Kigali, Rwanda from 12 to 13 February 2023. In partnership with the Latin American and Caribbean Network of Fair Trade Small Producers and Workers (CLAC), Pacamara and Bourbon varieties placed first and second in the fifth edition of the competition. The Golden Cup takes place in 15 countries.

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2022 Events Recycling Café 167

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

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2023 Online Ordering Food Supply Kitchen Safety 52

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. Let’s dig in.

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2023 Operations Management Management 52

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. They take purposeful planning and work to build and maintain.

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Operations Loyalty Program Food Safety Front of House 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

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2024 Operations 2023 Loyalty Program 52