Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Goliath Consulting

SEPTEMBER 14, 2020

2020 and 2021 will be optimal years to take advantage of low interest rates and better deals with the franchisors. Special thanks to Jackie Lobdell, Vice President of Franchise Development with Slim Chickens, for providing her expert insights. Telephone interview [link] [link].

Franchising 393

Franchising Franchise 2021 Fast Casual 393

7 Shifts

AUGUST 12, 2021

You may, for example, use push notifications for advertising special discounts or notifying consumers about a new menu. Special Offers and Promotions. When should you take advantage of special offers and promotions? Would it be ok for restaurants to use push messaging as a marketing strategy? The answer is yes. Menu Promotion.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

JUNE 7, 2022

When asked in March 2022 whether they anticipated ordering from drive-thru restaurants "more" or "much more" going forward, Gen Z respondents had the most significant drop, moving from 34 percent at the end of 2021 to 12 percent in March 2022. Households with children also offer encouraging data.

2022 520

2022 Point of Sale 2021 Entertainment 520

Modern Restaurant Management

MARCH 26, 2021

Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Digital ordering channels are vital for your restaurant’s success in 2021. The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. and up to 53.9

Ordering 566

Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

APRIL 29, 2020

Accordingly, the Coronavirus Aid, Relief, and Economic Security (CARES) Act has special provisions designed to ensure that those affected will still have access to desperately needed rescue funds. Department of Labor, more than 60 percent of March job losses came from restaurants and bars. The Paycheck Protection Program.

Franchising 324

Franchising Franchise Specials Employee Relations 324

Modern Restaurant Management

DECEMBER 8, 2021

Operations, told analysts in April 2021 that more than 90 percent of their business was generated from their drive-thrus. According to data from the NPD Group, fast-food chains dominated the restaurant market for 12 months ending in March 2021, gaining 7.1 Joe Erlinger, head of McDonald’s U.S.

Customer Experience 531

Customer Experience Customer Service Point of Sale Dine-in 531

Modern Restaurant Management

DECEMBER 10, 2021

Provide Free Meals on Special Occasions. Nothing creates loyal customers like remembering their special days and offering them free meals on those days. This strategy helps in creating a special bond between the customer and the outlet. Then prepare to wow them with a special offer. You want a piece of this action.

Marketing 567

Marketing SEO Front of House Website Management 567

EATER

MARCH 14, 2025

This year, Del Taco is offering three seafood specials through April 23, which Del Taco president Tom Rose calls the perfect combo for Lent season. A 2021 YouGov survey reported 16 percent, but it could be closer to a quarter. You also dont have to grow up with fried fish Fridays to enjoy the fast-food specials this time of year.

Seasonal Menu 279

Seasonal Menu Dietary Restrictions Catering Social Media 279

Modern Restaurant Management

MAY 22, 2023

” In addition to promotions and loyalty programs, Fink suggested offering access to secret menus and private dining experience makes customers feel special as almost a sixth of consumers considers this a convincing reason to dine out. ” Provoke Insights has been partnering with Modern Restaurant since October 2021.

Loyalty Program 450

Loyalty Program Customer Service 2023 Customer Experience 450

Modern Restaurant Management

NOVEMBER 19, 2020

Promo Codes and Coupons – Offering unique promo codes to new and returning customers or for special events like birthdays and anniversaries can be a great opportunity to get customers excited about their next order. COVID Will Challenge 2021, But Restaurants Can Be Smart. 2021 will be a year full of many changes.

Social Media 539

Social Media Online Ordering Coupons Advertising 539

Modern Restaurant Management

JULY 21, 2022

percent compared to Q2 2021, according to the Revenue Management Solutions (RMS) Q2 Industry Trends Report. Special occasion dining is on the rise. As families look to enjoy the "novelty" of going out, twp in five consumers said they planned on celebrating a special occasion at a restaurant this summer. percent YOY.

2022 447

2022 2005 Consumer Goods Fast Casual 447

Modern Restaurant Management

OCTOBER 26, 2021

Similarly, the State of Mobile 2021 report by App Annie found mobile orders of food and food delivery in the US grew by 105 percent in the past year. In fact, App Annie also reported that in April 2021, DoorDash ranked as the number one app in the food and drink category and received 2.1 million new downloads.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

EATER

MARCH 26, 2021

March 19, 2021. March 12, 2021. Meghan McCarron, Eater special correspondent. March 5, 2021. February 26, 2021. February 19, 2021. Here, then, are this week’s must-try recipes from Eater’s very-much-average but highly enthusiastic home cooks. Brooke Jackson-Glidden. Orecchiette With Sausage and Chicory.

2021 244

2021 Social Media Back of House White Paper 244

Modern Restaurant Management

OCTOBER 30, 2023

In 2021, for example , 36.6 Succeeding despite those headwinds takes a special effort, especially during back-to-school when the trends are most pronounced. Others offer special wages for hard-to-staff shifts. percent of teens 16-19 had jobs during the summer, dropping to 30.5 percent during the school year.

2000 493

2000 Food Supply Hiring 2023 493

EATER

MAY 4, 2021

Introducing the 2021 New Guard. Special thanks to. They are chefs, community organizers, restaurant operators, farmers, bartenders, founders, educators, entrepreneurs, and, above all else, they are the leaders we need now. They are the New Guard. Hillary Dixler Canavan, Eater restaurant editor. Salimatu Amabebe. Engagement editor.

2021 264

2021 Food Safety Education Sustainability 264

Modern Restaurant Management

JUNE 3, 2022

At least 17 percent of adults said telemedicine was key in 2021, versus only seven percent in 2017. Blanketing a neighborhood with direct mail postcards offering special deals can increase foot traffic at your restaurant. Ask employees about how your restaurant performs when it comes to salary, growth opportunities, and job security.

Marketing 493

Marketing Recruiting 2017 Hiring 493

Modern Restaurant Management

JULY 27, 2022

In 2021, that number jumped to more than 20 million. Jimmy John’s Freaky Fast Rewards® members, for instance, get a free sub sandwich of choice on their special day – as do many other restaurants. Take photos of patrons during your restaurant’s special event and share it on your social channels.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

APRIL 28, 2022

For example, Denny’s, a chain often associated with breakfast, launched its virtual brands Burger Den and The Melt Down (which focuses on hand-crafted sandwiches with fresh ingredients) in 2021. Case in point: demand for chicken wings skyrocketed during the pandemic, resulting in wholesale prices doubling in many markets.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

EATER

MARCH 27, 2025

The bag I bought in early March 2025 says the information on the back was copyrighted in 2021 , and its ingredient list significantly diverges from the 2019 version. Comparing the 2019 and 2021 bags of Smartfood, there are a few differences in the nutrition facts. In both, a 28-gram serving is 160 calories.

Consumer Goods 353

Consumer Goods Food Supply 2019 Food Order 353

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask.

2023 474

2023 Guest Recovery Email Marketing Customer Service 474

Modern Restaurant Management

FEBRUARY 21, 2022

Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2 percent in 2021. Restaurant owners have to bear the overhead cost of food preparation and disposal of leftovers as vegetables and plant based items rot quickly and requires special storage. Plant Based Protein accounted for US$ 11.3

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

AUGUST 10, 2021

The April 2021 Job Openings and Labor Turnover summary issued by The Department of Labor showed that restaurants added almost 350,000 new job openings since March, bringing the sector’s total number of job openings as of April to 1.34 The food and beverage industry is on a hiring frenzy.

Ordering 592

Ordering Recruiting Employee Relations Food Order 592

Modern Restaurant Management

SEPTEMBER 13, 2022

However, in June, the category started a downward trend, similar to declines in lunch and dinner that started as far back as Q3 2021. percent) from August 2021, compared to declines in traffic at lunch (-5.5 Among those diners, special deals lured in more than one in three. percent) and dinner (-3.9

2022 517

2022 2021 Dine-in Pricing 517

Modern Restaurant Management

AUGUST 11, 2021

Restaurateurs can incentivize delivery or takeout by offering special discounts on appetizers or consider reduced service fees. Additionally, 51 percent of people would be more likely to order if restaurants offered free delivery, and 47 percent of people would be more likely to order if restaurants offered a discount on some items.

Loyalty Program 495

Loyalty Program Social Media Mobile Ordering Online Ordering 495

Modern Restaurant Management

APRIL 13, 2021

An special item or offer that's only available at a certain time of day (ex: happy hour). Weather targeting services which detect the current weather condition and deliver varying targeted messages (ex: drink specials on a sunny day). Simple tap-to-call function to enable them to make reservations.

Advertising 491

Advertising Mobile Ordering Website Management Customer Service 491

Social Hospitality: Restaurants

MARCH 27, 2020

Offer them a special deal for a later time. Provide special rates, free upgrades, and other perks that help you clinch those reservations. Personally reach out to everyone that canceled an event and present your special offer to them. This is one way to promote perks and encourage future reservations. . Consider Your Employees.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

MAY 5, 2022

Mother’s Day has consistently been the best performing Sunday of the year in the On Premise, having achieved the highest average outlet sales and traffic in both 2019 and 2021, with Fine Dining outlets leading the way with velocity growth of +134 percent versus the average Sunday to date in 2021.

Fine Dining 417

Fine Dining Online Ordering 2021 Dine-in 417

ChowNow

JANUARY 27, 2021

Profile a special dish. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Make your email subscribers feel special by giving them exclusive access to a secret menu item. Promote a discount or special dish for a holiday. Tell your guests about it!

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

EATER

APRIL 21, 2025

Founded in 2021 via grassroots pop-ups, the now brick-and-mortar restaurant daily welcomes both Iranians and non-Iranian customers in its hip Silver Lake home. And now, a little special somewhere that feels just like their own. LA is a pretty adventurous city, so people come out to experience something new.

Back of House 276

Back of House Seasonal Menu 2000 Serving 276

Modern Restaurant Management

SEPTEMBER 12, 2022

In 2021, there was a 40 percent increase in cybercrime according to Check Point Research in the leisure and hospitality industry, with an average of 925 attacks per week across all industries. Ensure the integrity of every transaction. The value of data increases as more data is made available.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

APRIL 14, 2022

For example, Amazon features its own and partner messaging on the outside of packages, while Hello Fresh meal delivery includes partner offers and messaging along with a periodic “special ingredient” thrown in as a sample from various suppliers. Digitally Charged Employees.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 7, 2022

The National Restaurant Association’s 2021 State of the Industry report showed only 83% of Gen Z consumers wanted to return to restaurants. Test out local organic produce or farm-raised meats as specials on temporary, seasonal menus to gauge interest and test profitability without having to commit to updating your normal menu.

Mobile Ordering 508

Mobile Ordering Social Media Online Ordering Consumer Goods 508

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. Your competitor analysis needs to include the digital space too.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

MAY 16, 2022

Midway through 2022, COVID-19 is still a problem, albeit nowhere near the size and scope of 2020 and 2021. In 2020 the pandemic severely hit restaurants across the U.S. with many having to shut their doors. Consequently, restaurant insurance needs practically fell off the map.

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

MAY 28, 2021

" Digital sales at Noodles & Company grew 110 percent in Q1 2021, accounting for 62 percent of sales, and the launch of this ghost kitchen further supports guests' changing behaviors even as consumers return to dining in-restaurant. Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. .

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

OCTOBER 4, 2021

Make Your Specials Really Special. Every time we sit down at a restaurant, the server lists off the specials. I’ll be honest, I have never once ordered a “special” that was rattled off to me on those occasions. That’s why my final tip is about elevating your specials.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474