Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

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2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

FEBRUARY 1, 2022

Since the first panic-inducing months of the pandemic in 2020, the restaurant industry has proven to be far more resilient than people would have expected. So, what can marketers of fast casuals do to bring people back to their brick-and-mortar locations? For Bigger Marketing Budgets, It’s About Doubling Down on Digital.

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Fast Casual Dine-in Casual Loyalty Program 493

Modern Restaurant Management

DECEMBER 31, 2024

” The food and beverage industry is faced with this demand, yet there are very few pickle-flavored sauces actually available in today’s market. Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. Move over “swicy.”

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 493

2020 Loyalty Program Mobile Ordering Food Safety 493

Modern Restaurant Management

SEPTEMBER 30, 2020

This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy. Regardless of their party affiliation, small business decision makers view the outcome of the 2020 election as consequential: 81 percent say it will impact small businesses in the U.S., The Buzz on Beverages.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JULY 1, 2020

This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. They found: 2020 started off positive for the chains, with Olive Garden topping the group at a 13.3 percent in 2020. percent during the same period in 2020. percent in 2020.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JUNE 8, 2021

Embracing Innovation. In fact, use of AI in the food and beverage market reached $3 billion in 2020 and is on pace to reach nearly $30 billion by 2026, according to Mordor Intelligence. For far too long, accessibility has had to catch up with innovation. billion in 2027. billion in 2027.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. There are platforms on the market that will hire a delivery workforce away from the restaurant, and lease them back to the operator. The Delivery Dilemma. But, flexibility will.

2019 357

2019 2020 Employee Relations 2030 357

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Educate yourself on costs, hiring, and the market you are in before taking the leap. Congrats! ??

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

JANUARY 3, 2020

The times are a-changing: with a new decade at hand, you may be noticing some exciting and innovative trends emerging at your favorite restaurants, bars and eateries. If you’re curious about what will be hot in 2020, check out the top five restaurant trends you should expect to see. The Growth of Plant-Based Food Alternatives.

2020 307

2020 Compost Sustainability Customer Experience 307

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. ” Tastewise Data.

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Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 17, 2020

2020 has been a challenging year for restaurants and hospitality professionals to say the least. The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining.

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Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

JANUARY 19, 2021

First, identify a gap in the market—often using a delivery system’s regional data to see which cravings went unsatisfied. Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market.

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Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

OCTOBER 6, 2020

Then the pandemic hit and the industry faced a new reality where 85 percent of independent restaurants could close by the end of 2020, according to the Independent Restaurant Coalition. According to a June 2020 report from I?RI?® In fact, restaurants have become one of the most successful ways for retailers to stand apart.

Mobile Ordering 493

Mobile Ordering Customer Service Food Safety Small Business 493

Modern Restaurant Management

FEBRUARY 10, 2020

New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Perfect Daily Grind

JUNE 9, 2025

Consumer knowledge has continued to increase in the years since, further bolstering innovation in the at-home coffee market. According to the US’ National Coffee Association, 71% of past-day consumption occurred at home in early 2025, up from 63% in 2020. In 2024, De’Longhi S.p.A

Equipment 160

Equipment Café Innovation Consumer Goods 160

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. In Q3 2020, the share of U.S. And the share of U.S. And the share of U.S.

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2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

FEBRUARY 6, 2020

Now, we’re confident we have the right, deeply experienced partner in Samira Shariff to spearhead our entry into the market.” We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Quiznos Adding Latin Flavor.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

MAY 20, 2020

Fortunately, we have witnessed the resiliency of the industry over the past several weeks, primarily in its ability to adapt and innovate at a remarkable rate. Because of that resiliency, the hospitality industry can restart its 2020 in the new normal, with long-term integration of some of its COVID-19 pandemic services.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

MARCH 28, 2022

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. There are many jobs that humans are still best suited for, but we can’t count out machines when it comes to filling the gaps, especially during a tight labor market.

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2022 FOH BOH Recruiting 530

Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. From there, restaurants can build processes and inject innovation into this framework. If the industry’s tough yet nimble pivot of the last couple of years is an example, restaurant-goers should expect many innovations in 2022 and beyond.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. years , including by 12% in Q2 2020, when every other economic indicator was contracting. But in general, restaurants have had to chart their own path to recovery. Case in point: the Pret A Manger program costs $26.60

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Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

OCTOBER 19, 2021

The 2020 entry period garnered more than 23,600 entries for 62 licenses in 30 counties. Market … Responsibly. It is important to note there are often state and local regulations about what establishments can and can’t do regarding these promotions and how to market them. Know Your Protocol. Cocktails-To-Go.

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License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Have a Marketing Plan for Reopening. Given the unpredictable nature of circumstances today, you need to promote and market the event.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

FEBRUARY 17, 2021

restaurants, the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35 percent traffic decline in April to a -11 percent visit decrease in December compared to year ago, reports The NPD Group. Carry-out ended 2020 holding 46 percent of off-premises order share. Restaurant Resiliency.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

FEBRUARY 11, 2020

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. These are just a few of the many options. These events offer extensive tastings, opening new tea horizons for the public.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

MARCH 31, 2020

Although the restaurant market is seeing a decline in foot traffic overall, the share of visits across categories is beginning to stabilize, according to the latest briefing from Sense360. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline. – March 2020].

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

NOVEMBER 7, 2022

Since April 2020, we have tracked changes in consumer behavior and sentiment in our quarterly surveys to understand better what customers want and need. We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar.

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. ” Hattie Marie’s already has an established market presence and substantial market penetration in Atlanta. Taco Bell's 2020 Commitments. Hattie Marie's Looks to Franchising.

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Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

MARCH 26, 2020

This makes being responsive to community needs and local store marketing techniques even more significant. In fact, an optimized localized marketing strategy can yield up to three times more business growth, according to SOCi, Inc.’s propel their presence to the top of organic search results. Salata Meal Kit.

Social Media 526

Social Media Small Business Food Order Delivery 526

Modern Restaurant Management

JULY 30, 2021

Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond. “We are impressed with Just Salad’s innovative approach to embedding zero-waste principles across their business.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. “It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Goliath Consulting

NOVEMBER 22, 2020

But in 2020 and the midst of a pandemic, will the same old holiday cocktails appeal to guests? What trends and opportunities can bar programs leverage in the current market with different dining options and guest preferences? Here are three innovative ideas to get in on the holiday action. The Seltzer Market.

Bar 397

Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches. .

Food Safety 527

Food Safety Mobile Ordering Kitchen Safety Online Ordering 527