Food Business

OCTOBER 20, 2017

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Millennials crave an atmosphere of open and transparent communication at all levels. Every restaurant, cafe, and brewery benefits from good, strong communication. It's attractive to owners, and to waitstaff.

Communication 100

Communication Brewery Employee Relations Small Business 100

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Excellent service in-house and out-of-house. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

OCTOBER 21, 2020

Raise your hand if your 2020 marketing plan included messaging about wearing a mask. And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. Teaching is one of the themes when it comes to communicating through the pandemic. Still nothing? Be a Teacher.

2021 193

2021 2020 Marketing Social Media 193

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. Willingness to Dine Out. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Without reporting, how can you accurately forecast sales in your restaurant by day, which then enables you to build out an ideal staff size for each shift?

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

JANUARY 22, 2021

” Using modular construction for restaurant development saves 10-15 percent overall, and allows for consistency and efficiency with the building process taking approximately five weeks to complete. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.”

Franchise 199

Franchise Franchising 2020 2021 199

7 Shifts

MAY 28, 2021

To make the schedule there, she would “make it up on my iPad with my Apple pencil and kind of fill it out that way every day,” says Megges. When the arrival of the pandemic in March of 2020 forced Pita Way to temporarily close a few locations and move their staff around. “I Turns out, you can teach an old dog some new tricks.

Communication 370

Communication 2010 Management Management 370

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks. 12 percent of consumers have been out to drink in bars/restaurants in the last two weeks. Return to on-premise.

2020 156

2020 Guest Recovery Kitchen Safety Online Ordering 156

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 161

2020 Influencer Point of Sale Food Safety 161

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

AUGUST 3, 2022

Coming out of some trying times, we’ve been able to open two new locations in the past year, taking us to seven total as we celebrate 10 years in business. Communication. This means considering how often to convey messages and check in with your team, along with the best channels for facilitating that communication.

Communication 199

Communication Leadership Food Supply Back of House 199

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 12, 2021

For starters, today’s restaurant worker prefers an employer who takes a progressive approach to technology. Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. Guest loyalty pays off.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For fast-casual and quick-service restaurants—no more lines.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 3, 2022

Coming out of some trying times, we’ve been able to open two new locations in the past year, taking us to seven total as we celebrate 10 years in business. Communication. This means considering how often to convey messages and check in with your team, along with the best channels for facilitating that communication.

Communication 166

Communication Leadership Food Supply Back of House 166

7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. In a pinch, you can also rely on a team communication tool to allow employees with last-minute time-off requests to trade or offer up their shifts to a coworker to avoid an understaffed holiday event.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

APRIL 4, 2023

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. Successfully implementing these changes can often be a challenge, due in part to manual processes such as paper-based employee schedules and out-of-date sales forecasts.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Transact

DECEMBER 30, 2019

January 1, 2020, isn’t just the start of a new year; it’s the start of a new decade. The post-holiday lull is the best time to take a break from the chaos and give your kitchen a thorough cleaning. This is your chance to get all that gunk cleared out! Start with Hygiene. Approach your kitchen strategically.

2020 83

2020 Kitchen Safety Food Safety Front of House 83

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. In 2020, they switched full-time staff to salary instead of hourly pay. I was against it philosophically, but when I talked to staff, they were all for it if it allowed them to take a few more dollars home.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

NOVEMBER 3, 2021

million in 2020 alone. To start, check out this guide from the National Restaurant Association on cybersecurity preparedness. Even though 9 out of 10 restaurants have less than 50 staff members, your team's personal information is also a potential source of misuse. The cost of restaurant cybersecurity. Employee Data.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 193

Employee Relations Food Safety Small Business Government 193

Modern Restaurant Management

MARCH 31, 2020

This may be due to restaurants increasingly promoting take-out and drive-through, or consumers getting sick of eating food from grocery stores. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline. – March 2020]. 2020 Hospitality and The New Normal.

2020 101

2020 Food Safety Kitchen Safety Consumer Goods 101

7 Shifts

MAY 17, 2022

The employees aren't helping each other out. We spoke to leaders at each one of these brands to find out what they do to both build and reinforce great restaurant culture. On March 13, 2020, when coronavirus was declared a national emergency , &pizza immediately raised hourly wages by a dollar and guaranteed every job for 30 days.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Modern Restaurant Management

JUNE 26, 2020

Restaurants that previously never offered take-out options were adapting their menu to provide pick-up and delivery services for those in quarantine. Many restaurants are looking at their 2020 budget and wondering – what now? I bet many restaurants are looking at their 2020 budget and wondering – what now?

Bar 178

Bar Front of House Back of House 2020 178

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Why is communication a key to restaurant efficiency? Attention is the new currency.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

7 Shifts

AUGUST 20, 2020

Benefits: Restaurant labor management tools take the guesswork out of scheduling. Another way that labor management software increases restaurant efficiency and productivity is by facilitating communication between staff. Think of what you could do with several more free hours each week.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

APRIL 5, 2022

As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. According to the National Restaurant Association , three out of five Americans prefer to get food delivered or taken out at least once a week. Ghost Kitchen to emerge as the New Normal in the Post-Pandemic Era?

Online Ordering 189

Online Ordering Point of Sale Website Management Inventory 189

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Culinary Cues

APRIL 1, 2020

After three weeks of our current state of uncertainty it is time to take a deep breath and do what Americans have done in the past: develop a plan moving forward. Worldwide – when countries, cities, and communities transition out of difficult times it is the restaurant and hotel industry that leads the way back to prosperity.

Waste 498

Waste Cash Management Entertainment Take-out 498

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

FEBRUARY 16, 2021

According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been a year like no other for restaurants and the companies who support and supply them. Take the time to find out their funding priorities and overall sensibilities. loans which need to be paid back), applications are long, involved and require an ability to communicate with facts, figures but also the heart.

Employee Relations 216

Employee Relations Leadership Food Supply Innovation 216

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. People are stepping out of their bubbles, and restaurants have a limited chance to make a strong “first” impression.

Customer Experience 176

Customer Experience Customer Service Online Ordering Food Safety 176